Jack Phelan Chevrolet
Lyons, IL
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Best experience I had recently just been discharged from bankruptcy I learned my lesson!! Went to dupage jeep was told that they would work with me and i just got pus I had recently just been discharged from bankruptcy I learned my lesson!! Went to dupage jeep was told that they would work with me and i just got pushed out the door!! So i dis a little research and and got in touch with Jack Phelan chevy I AM EVER SO HAPPY !! The best car buying experience i ever had the manager was straight forward with me needless to say i left there with a brand new car thanks again cant wait to come and buy a truck from these guys More
Amazing Every one was very polite and knowledgeable.compassionate and understanding. Customer service skills was shown during my visit. I will tell the world Every one was very polite and knowledgeable.compassionate and understanding. Customer service skills was shown during my visit. I will tell the world about this place. More
I was greeted at the door.Skip and Rodger took care of me Even though Skip was new, he did an excellent job with the assisting of Rodger. I was able to test driver and choose which vehicle best fit me. Also, Even though Skip was new, he did an excellent job with the assisting of Rodger. I was able to test driver and choose which vehicle best fit me. Also, I was given addition information that I was not aware of. Great Customer Service!!!!!! More
Ladies Beware of Service! If you need your oil changes go ahead and do it here-if they say you need work on your car. . .GO elsewhere !!! I wish I would of known that before th If you need your oil changes go ahead and do it here-if they say you need work on your car. . .GO elsewhere !!! I wish I would of known that before they RIPPED me off of 8k !!! Now the service department is saying a need a new engine - - - why didn't the service department tell me that in the beginning? When my car was returned back to me it still didn't run correctly - - - several years ago they fixed it correctly now they put a bandage on it and charge you out the wazooo. AVOID this dealership!!! More
Quick and painless We were greeted at the door, had a test drive in less than 15 min! The salesman met our needs financially with out ANY games. Had us out the door with We were greeted at the door, had a test drive in less than 15 min! The salesman met our needs financially with out ANY games. Had us out the door with our new Chevy Equinox In about an hour! More
Horrible tire repair I brought my car in for an oil change and had a small air leak in a tire. The tire was supposedly patched and when my family got into the car this I brought my car in for an oil change and had a small air leak in a tire. The tire was supposedly patched and when my family got into the car this morning the tire was fat....I.e. the leak was worse I’ll see you in the morning tomorrow More
Not the best Did not meet with the person who took the appointment, process was mediocre, and once we drove off the lot, the car started having issues. When we too Did not meet with the person who took the appointment, process was mediocre, and once we drove off the lot, the car started having issues. When we took the car back to get it fixed, it took hours to not be able to get it fixed due to time constraints. They sold a car knowing it wasn’t ready to be sold. Ziv in finance was great. More
Great! I walked in feeling sad that I was trading in my car that I didn’t really want to give up. But Robert provided great Service and got me in a used 2019 I walked in feeling sad that I was trading in my car that I didn’t really want to give up. But Robert provided great Service and got me in a used 2019 Impala. Made me feel a lot better walking out! More
Great efficient and friendly service. The entire staff was professional and helpful. I bought a new Equinox that was just to my specifications for a great price. The paperwork was quickl The entire staff was professional and helpful. I bought a new Equinox that was just to my specifications for a great price. The paperwork was quickly finished and I was able to drive my new car home in record time. Mike was helpful to setup all the features and educate me on how to operate everything on the car. I would definitely recommend Mike B and Zivadin to anyone looking for a new vehicle. More
The General Manager lied to my face. The General Manager was not truthful. He said we would get out of our Trax lease without penalty or cost..... 3 hours later after I wrote a 10,000 che The General Manager was not truthful. He said we would get out of our Trax lease without penalty or cost..... 3 hours later after I wrote a 10,000 check we came to find out in the finance office that he lied. More