Jack Phelan Chevrolet
Lyons, IL
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Friendly staff, very accommodating customer amenities. The wait was a bit long but, I was told that I could arrange for a porter to drop me off at work, if need be. The wait was a bit long but, I was told that I could arrange for a porter to drop me off at work, if need be. More
very satisfied I appreciate getting in on time, I was kept appraised of the progress of my service work. Also appreciated the comfortable waiting room. Got me out I appreciate getting in on time, I was kept appraised of the progress of my service work. Also appreciated the comfortable waiting room. Got me out in a reasonable period of time with a cleaner car than when I came in. More
Great job Great service guys. Went in for tires and found that truck had a cracked ball joint and they guys explained the situation and it was taken care of. Th Great service guys. Went in for tires and found that truck had a cracked ball joint and they guys explained the situation and it was taken care of. Thanks for keeping my family safe. More
Friendly, Experienced, Knowledgeable sales people We continue to purchase our vehicles at Phelan for two reasons.... First, they always offer the best price for their vehicles and Second, their mainte We continue to purchase our vehicles at Phelan for two reasons.... First, they always offer the best price for their vehicles and Second, their maintenance department and service is awesome. I've heard horror stories of dealerships Maintenance departments. But at Phelan, we've only experienced friendly service. Jack Phelan doesn't only care about selling you a car, they also want to know that you are safe in it and that your experience when driving it gives you peace of mind. Taking our cars for maintenance,, we know that our trucks were worked on and/or repaired by qualified mechanics. AT Phelan all buyers receive the best of both worlds. Kudos to Jack Phelan. More
Dissapointed In service department they did a work that l never order then l made a phone call that stopped a job and do only one on the time and they said it was In service department they did a work that l never order then l made a phone call that stopped a job and do only one on the time and they said it was too late in a time of 25 minutes between the order call y the job ????? More
1st oil change All went well. Took a little longer than expected.was told that was normal for 1st oil change will go back in the future for service. All went well. Took a little longer than expected.was told that was normal for 1st oil change will go back in the future for service. More
Customer service was excellent I received excellent customer service and The wait was not long. The only complaint i have is with the car. This is the 3rd time the car has been serv I received excellent customer service and The wait was not long. The only complaint i have is with the car. This is the 3rd time the car has been serviced for the engine light turning on and I purchased the car less that a year ago. I will discourage anyone from purchasing a Chevy vehicle. This is extremely disappointing since your service department and staff are excellent. More
New car This location was the friendliest staff I ever met. I would recommend for anything. The staff went above and beyond to help me. They are very profess This location was the friendliest staff I ever met. I would recommend for anything. The staff went above and beyond to help me. They are very professional and very knowledgeable. Wish I would of came here for all my cars prior to now. From now on this is my car dealership and will be telling everyone about it!! They are the best! More