Jack O Diamonds Honda
Tyler, TX
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Went to get my Honda Acura MDX SERVICED Mrs. Paula in service department helped me with getting my Honda serviced. All employees asked me if I had been helped? Overall was great customer ser Mrs. Paula in service department helped me with getting my Honda serviced. All employees asked me if I had been helped? Overall was great customer service; THANKS TO PAULA! I plan on getting my next vehicle from there, in the near future! Only thing is I live out of town & disliked having to go back this weekend for scheduled part to be replaced. Will be waiting once again for a few hours in waiting area... More
Routine oil change Went well. Just routine oil change. Everyone helpful and friendly. In waiting room are their chairs that aren't barstool height? Not an issue for Went well. Just routine oil change. Everyone helpful and friendly. In waiting room are their chairs that aren't barstool height? Not an issue for me but thought older clients might not find comfortable. More
Exceptional! Jack o' Diamonds has given us wonderful courteous customer service consistently. Our sales lady answered all our questions knowledgeably, showed us o Jack o' Diamonds has given us wonderful courteous customer service consistently. Our sales lady answered all our questions knowledgeably, showed us our options, worked with us to make our purchase possible, and worked quickly to meet our needs. After looking at other dealers and makes, our experience with Jack o' Diamonds was exceptionally positive. More
QUALITY SERVICE CENTER The TEAM always is warm, professional and answers questions. This is where my car gets serviced! Keep providing quality service with a smile. Excelle The TEAM always is warm, professional and answers questions. This is where my car gets serviced! Keep providing quality service with a smile. Excellence Here! More
FANTASTIC!!! I am so impressed with the quality of the service dept, everyone in Sales..The Sales Managers, Jerry, Wayne , Steve They all care deeply that custom I am so impressed with the quality of the service dept, everyone in Sales..The Sales Managers, Jerry, Wayne , Steve They all care deeply that customers get the car they WANT not the car they need to sell.... Highly highly recommend I LOVE MY LINCOLN MKX !!!! More
My Experience/Impression for 2012 Oddessy I was led to believe during domonstration by sales person mr. Paul wade that this vehicle is equipped with back camera & broken left mirror will be r I was led to believe during domonstration by sales person mr. Paul wade that this vehicle is equipped with back camera & broken left mirror will be replaced,unfortunately , upon finalisation of deal, it was revealed that there is no camera fitted in 2012 model car, when I brought this anomly, snag, draw back, missing feather in the notice of concerned sale person, he just washed it off by uttering word, SORRY More
Best car buying experience ever! I got the exact car I wanted and a friendly salesman with extensive knowledge. These people worked with me and did everything I asked for and got all I got the exact car I wanted and a friendly salesman with extensive knowledge. These people worked with me and did everything I asked for and got all I needed. They took the stigma I had about buying a car being a bad experience right away! I can tell they take care of their cars and their customers. Special xxxxxxto Roman for being the nicest, hard working, salesman I have met! More
Above and Beyond Two days after buying a set of tires, I had a flat due to a cut in the tire. Don't know if it was defective or I ran over something. In either case Two days after buying a set of tires, I had a flat due to a cut in the tire. Don't know if it was defective or I ran over something. In either case Jack-O-Diamond was kind enough to replace it at no cost. They came to my home and changed the tire. I consider this beyond GOOD service. I hope to do business for many years to come. Thank you for your kindness. More
Purchase of new Honda James Cole was extremely helpful. He explained all the features of the 2015 Honda CRV in a way that I was able to understand. He is very professiona James Cole was extremely helpful. He explained all the features of the 2015 Honda CRV in a way that I was able to understand. He is very professional and pleasant to work with. More
New Car Staff helped me get approved for a 2015 Accord EX-L. They were very pleasant to work with and handled business professionally. Overall I am very satis Staff helped me get approved for a 2015 Accord EX-L. They were very pleasant to work with and handled business professionally. Overall I am very satisfied with my purchase. More