Jack O Diamonds Honda

Honda Review My parents purchased my Honda Accord from your used car lot back in 2010 and you all were absolutely wonderful to deal with. This was my first time to My parents purchased my Honda Accord from your used car lot back in 2010 and you all were absolutely wonderful to deal with. This was my first time to actually purchase my own vehicle. Your staff made it such a wonderful experience. I will definitely be coming back for our future purchases and will recommend you all to others. More

employes dealt with Mr, Cole was very polite and truthful, he did not preasure us he gave us all information to us honestly.All other employes were also very polite, We Mr, Cole was very polite and truthful, he did not preasure us he gave us all information to us honestly.All other employes were also very polite, We was very satisfied. More

Fast and friendly MUCH better experience than in the past. I used to dread taking my old car in for recall service there. I would take it in for one thing and would t MUCH better experience than in the past. I used to dread taking my old car in for recall service there. I would take it in for one thing and would try to be sold on an unrelated, unnecessary repair. The service department even lost my car once! It was found at the end of the day. My last two visits there have been very pleasant. I mentioned an issue I was having with my vehicle and was given a great tip to try by the nice gentleman that greeted me...without trying to sell me in an unnecessary service! Everyone was friendly. The service was very fast. And the 2 tv areas and refreshments were a nice touch!. And, the washed car was the cherry on top! More

oil change Drove in without appointment around lunch time for oil change. Was taken care of. Test drove a truck while I was there with Roman. What a great guy. Drove in without appointment around lunch time for oil change. Was taken care of. Test drove a truck while I was there with Roman. What a great guy. More

Love Julio Chavez! I've bought 2 cars from Julio. He's young, but energetic, forthright, and honest. He's the reason I came back to JOD the second time. Service here I've bought 2 cars from Julio. He's young, but energetic, forthright, and honest. He's the reason I came back to JOD the second time. Service here has been nothing short of excellent. The only thing I don't like - finance/paperwork, that guy is a little condescending for my taste. More

Very positive experience I used the USAA car buying service and got a good deal on what I wanted. I received a reply fro Mr. Torres within minutes of completing the online req I used the USAA car buying service and got a good deal on what I wanted. I received a reply fro Mr. Torres within minutes of completing the online request and I was able to purchase my vehicle the next day. More

Excellent! Paula went above and beyond to help with my service call. When a part was not available she was able to secure me a vehicle to drive as we were unawa Paula went above and beyond to help with my service call. When a part was not available she was able to secure me a vehicle to drive as we were unaware if my car would make it home and back the next day. This was truly appreciated and has secured all my future service business! More

New Car noise I had my new CRV for a week and developed a rattle in the rear area. I took it back to the dealer after about two weeks of listening to it thinking it I had my new CRV for a week and developed a rattle in the rear area. I took it back to the dealer after about two weeks of listening to it thinking it would go away, but didn't. It took three trips for them to find the problem but they continued until they did. It was something very unusual the clap holding the rear seat in upright position had worked loose and would cause a rattle. It was very hard to pinpoint where it was coming from, but the service man worked it from every angle until he found the cause of the rattle. I am very grateful for his persistent, I now have a pleasant car again. Thank you so much. More

Superb Experience I was apprehensive of going to a dealership for service because of past horror stories about dealerships. I had no choice because it was a safety rec I was apprehensive of going to a dealership for service because of past horror stories about dealerships. I had no choice because it was a safety recall. What I experienced was the opposite. Everyone was very helpful and put my mind at ease. Paula, the check-in person, had a very calming and professional attitude. Andy, the person who called me, was very informative and reassuring. The gentleman who drove the shuttle was a very careful driver and very good at answering my questions about the new vehicle in which we were travelling. In addition, the vehicle was ready sooner than promised. The dealership itself was spotlessly clean and comfortable. I would consider using JOD for normal service in the future. More

Quick Service I stopped by without an appointment, but with a yellow light on my dash. The problem was very quickly resolved. A screw was removed from my tire. Th I stopped by without an appointment, but with a yellow light on my dash. The problem was very quickly resolved. A screw was removed from my tire. Thanks very much. More