Jack O Diamonds Honda

Service was Great! I had a recall service appointment. They got to me on time, had their wonderful porter take me back to my office and picked me up to take me back to I had a recall service appointment. They got to me on time, had their wonderful porter take me back to my office and picked me up to take me back to the dealership. Great experience. More

profesiona, fast< comfortable and friendly Fast service< employees very profesionals and friendly, nice and clean installation, always interested in customer satisfaction, without mentioning th Fast service< employees very profesionals and friendly, nice and clean installation, always interested in customer satisfaction, without mentioning that honda is one of the top best brands, therefore it became my best car dealership More

Great customer service! We purchased an Accord in 2014 from JOD and have the Diamond Loyalty Oil change performed on our car when it comes due. The service is great and frien We purchased an Accord in 2014 from JOD and have the Diamond Loyalty Oil change performed on our car when it comes due. The service is great and friendly , the wait is not long they have a break room area that has coffee, water, pop corn and WIFI so by the time you know it they are done and you are on your way. More

Best service expereince ever. I wasn't sure what to expect, It was my first time having my new Honda serviced. IT WAS GREAT. They took my keys, invited me to sit and have coffee. I wasn't sure what to expect, It was my first time having my new Honda serviced. IT WAS GREAT. They took my keys, invited me to sit and have coffee. Before I knew it They were done, I was impressed and ahead of schedule. Thank You, Sincerely, Cindy Washington More

Best Car Dealership Ever! Julio was amazing!!! I had a very bad experience with my previous dealership and he took care of me. He had exceptional customer service and made sure Julio was amazing!!! I had a very bad experience with my previous dealership and he took care of me. He had exceptional customer service and made sure that I had everything I needed. I live in Louisiana and he made the drive to Tyler worth it. I recommend that anyone looking for great service and a caring staff to try Jack O Diamonds they are the best. More

Awesome!! Everyone very helpful, knowledgeable and friendly. Worked so hard to make me feel comfortable. I would definitely visit Jack O Diamonds Honda if I w Everyone very helpful, knowledgeable and friendly. Worked so hard to make me feel comfortable. I would definitely visit Jack O Diamonds Honda if I was in the market for another vehicle. More

Good experience Paula was great - she greeted us almost immediately on arrival, quickly determined what needed to be done (oil change, tire inspection), and gave us a Paula was great - she greeted us almost immediately on arrival, quickly determined what needed to be done (oil change, tire inspection), and gave us a time estimate. She additionally found that we had not received our complimentary oil change for buying with Jack O Diamonds Honda, and credited this portion of our bill. She reviewed with us any other opportunities to decrease our charges that day, and knew immediately when we reported that we'd had to return twice on previous visits to have a light reset that this had been an issue with tire work, and that this had been remedied. She's a very pleasant representative of your business. More

Enjoyable Car Buying Experience I had an almost 11 year old car that I loved very much but with age, it began to need one thing after another, which was starting to become more costl I had an almost 11 year old car that I loved very much but with age, it began to need one thing after another, which was starting to become more costly than it was worth, so I had no choice but to get a new car, which I dreaded. The whole no car note thing was really working for me, ya know? I went to another Honda dealer in East Texas, they left a bad taste in my mouth. But Jack O' Diamonds changed the game for me and what was a stressful and tiresome experience, actually turned out to be a good day. I walked away with my new whip and I love it! James McLouth was my salesman, he's pretty awesome, if I do say so myself! J.D. was the finance gent I dealt with, also very friendly and personable! Everyone at this business was suuuuuuuuuuuuuuper nice and I didn't feel like I was being taken advantage of. I received very detailed information. Although I pray that I can keep this baby just as long, if not longer (lol, I'm just not into car payments) I def. would do business with them again and again, and will refer anyone to them. They are the best thing going that side of East Texas! More

Spectacular Service Department They dealt with our issue efficiently and effectively with loads of patience and understanding towards our particular situation. The shuttle service w They dealt with our issue efficiently and effectively with loads of patience and understanding towards our particular situation. The shuttle service was a life saver! They gave us a ride to the movies so I could entertain the kids while we waited. Then, when they discovered another broken part that need to be ordered, they shuttled us over to the hotel from the theater. They even make an extra trip because I left my phone charger at the dealership on accident. The cost of the repairs and labor were reasonable, and they did an outstanding job. When it's time to buy a new Honda, I just might drive the 3 or so hours it takes to get there and buy from JOD. Seriously awesome people, clean and efficient dealership / service department. Even all the people waiting around were in a good mood. That speaks volumes to me. JOD Honda's service team rocks. More