
Jack O Diamonds Honda
Tyler, TX

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Jack O'Diamonds The Place To Go for a Vehicle - Great Folks! Travis Byrd with Jack O'Diamonds is a super caring, professional salesman. He made our dream a reality with our new truck. We were on our way to Ft Wo Travis Byrd with Jack O'Diamonds is a super caring, professional salesman. He made our dream a reality with our new truck. We were on our way to Ft Worth to purchase a truck off of Craigslist but decided to make one last effort to purchase a truck in town (Tyler). The truck Travis showed my husband was a little more than what we were going to pay for in Ft Worth. So, we thanked him and informed him that we would purchase the truck we had seen on Craigslist. Knowing that we were on our way to Ft Worth, Travis went the extra mile and continued working on a better deal for us. He called to inform us that he was able to get better deal on the truck if the one in Ft Worth did not pan out. Well, needless to say, that truck did not pan out and we felt relieved knowing that there was a truck waiting for us in Tyler and we did not feel pressured into taking the one in Ft Worth. Had it not been for Travis calling us back, we would have purchased the truck that my husband was not too happy with. But because of Travis' hard work and caring, we purchased the truck that my husband is now super happy with. Thank you again Travis for your hard work in helping us get the truck that my husband wanted in the first place and is oh so happy with. More
Great Service Julio Chavez was the salesman that we dealt with. He was very professional and helpful. Prior to us leaving the deslership, he noticed a problem wit Julio Chavez was the salesman that we dealt with. He was very professional and helpful. Prior to us leaving the deslership, he noticed a problem with the back window tint...I'm glad he caught that...we drove 3 hours to get my vehicle...and was able to have the back window re tinted...thanks Julio for great customer service... More
Exceptional, honest and sincere sales and service This is my third CRV and Craig Williams sold me each one. He is an exceptional, sincere, genuine and honest person as well as a salesman. I never This is my third CRV and Craig Williams sold me each one. He is an exceptional, sincere, genuine and honest person as well as a salesman. I never felt pressured during the process either from Craig or other members of the staff at JOD. It's the best place to purchase a Honda!!! More
Fantastic Service Super clean facility. The sales staff and finance department are top notch and class act people. It was an amazing experience buying my second car fro Super clean facility. The sales staff and finance department are top notch and class act people. It was an amazing experience buying my second car from JOD Honda. More
New Honda Purchase James Cole was great to work with. He was responsive, patient and very knowledgeable. We would highly recommend working with him and will seek to wo James Cole was great to work with. He was responsive, patient and very knowledgeable. We would highly recommend working with him and will seek to work with him again in the future. More
Great Pilot buying experience in Tyler at Jack O Diamonds I stopped in on 8/29/17 at the Honda Dealer in Tyler to test drive a Pilot, having already tested a Highlander and Pathfinder. I liked both of those S I stopped in on 8/29/17 at the Honda Dealer in Tyler to test drive a Pilot, having already tested a Highlander and Pathfinder. I liked both of those SUVs, but the presentation James Cole (sales representative) and the vehicle itself convinced me to purchase the Pilot. James gave concise and expert demonstrations/explanations of every aspect of the Pilot before during and after the sale. He and the other staff convinced me by their actions they were working hard to get the best value for my trade in they could which pushed the sale over the brink so to speak. A representative from the service department took me around post sale, making me feel comfortable with that department, and I had a relatively lengthy conversation with the service department manager all after normal hours no less. This is an example of what car dealerships are supposed to be like. George Buckholt More
New Pilot Just bought a new Pilot. James Cole was great. His knowledge of my Pilot was awesome. Fast efficient buying process. Everyone was very friendly. Wonde Just bought a new Pilot. James Cole was great. His knowledge of my Pilot was awesome. Fast efficient buying process. Everyone was very friendly. Wonderful experience! More
I'm in love with my new Honda Accord. Lance and the team worked so hard to get me exactly the car I wanted with exactly the payments I could afford. I couldn't with my new Honda Accord. Lance and the team worked so hard to get me exactly the car I wanted with exactly the payments I could afford. I couldn't believe how thoughtful everyone was and they treated us like royalty. Lance was a rockstar as our sales man and the guys that gave us tours were phenomenal. Thank you Jack O' Diamonds! You've sold us 2 cars in one month...look for us to be back soon! More
Great experience. Great personnel, very professional but kind and respectful. Women aren't always treated well at auto dealerships, but I felt completely understood th Great personnel, very professional but kind and respectful. Women aren't always treated well at auto dealerships, but I felt completely understood there. Craig Williams greeted me immediately and listened. They answered my questions and didn't push. They just let me fall in love with my new CRV. More
Awesome experience Can't say enough about this place! They did everything to help get us an amazing deal on the new 2017 Honda Civic! All of the staff were extremely pro Can't say enough about this place! They did everything to help get us an amazing deal on the new 2017 Honda Civic! All of the staff were extremely professional and beyond helpful! Thanks to Jordan our salesman and all of the staff for going out of their way to make it a great car buying experience. We couldn't decide between 2 different Civics (upgrades) and Jordan let us test drive both! They showed us around the dealership ship, even showed us the service department so we weren't confused when we have to bring the car in for maintance! Free tshirts and an interior car cleaning kit! Jordan helped us set up our phones to connect to the Bluetooth. We were rocking and rolling by the time we left! Can't say enough about the finance department, seriously worked us out a great deal. More