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Jack O Diamonds Honda
Tyler, TX
694 Reviews
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Showing 694 reviews
July 14, 2018
Deliver to my house in Manvel TX I will be buying my next car again at Jack O Diamons from Julio Chavez that made possible for me to get my wife a new 2018 Honda Accord deliver to my I will be buying my next car again at Jack O Diamons from Julio Chavez that made possible for me to get my wife a new 2018 Honda Accord deliver to my house in Manvel TX. Thanks Julio Chavez. More
by Esteban Garcia
Employees Worked With
Julio Chavez
June 01, 2018
NO Ethics from Sales Manager Caleb Jones What a poor quality of work ethic was shown to me from Jack O Diamonds Management in Tyler. Had a great experience from the sales woman but as usual t What a poor quality of work ethic was shown to me from Jack O Diamonds Management in Tyler. Had a great experience from the sales woman but as usual the whole back and forth to the "sales office" to a manager who didn't even have the courtesy or courage to come out and face the customer led to a bad overall experience. I went early that morning to test drive vehicle, got financing arranged, approved, added new vehicle to insurance, deleted my trade in and even went back after the kids got out of school to pickup vehicle but because my credit union hadn't sent drafting we didn't get to "see" the finance guy either. We agreed to complete the transaction after I got off work only to come to this poor excuse for a dealership and be told that someone else had purchased my vehicle. Maybe he has a job because he last the same last name as the GM, I don't know but if you agree to one thing and they don't honor it their word, it just lends to the bad wrap that you guys keep getting. I am not a math expert but if you look at the common denominator, ownership would see why they keep getting bad reviews and were changes need to take place. More
by PoorCustExp
Employees Worked With
Caleb Jones
February 19, 2018
amazing I came looking for my husband a vehicle and kathy showed me a car i fell in love with (and i know my husband is going to love). She was very helpful, I came looking for my husband a vehicle and kathy showed me a car i fell in love with (and i know my husband is going to love). She was very helpful, and patient. I will definitely be coming back for when i need a vehicle. More
by Mimi2012
Employees Worked With
Kathy Nava
December 12, 2017
USED CAR PURCHASE I PURCHASED A 2015 EQUUS WITH 12800 MILES FROM THEIR USED CAR SHOP AND WAS ASSURED THAT IT WAS EXCELLENT.. WHEN I LEFT THE DEALERSHIP THE SUN COMING I PURCHASED A 2015 EQUUS WITH 12800 MILES FROM THEIR USED CAR SHOP AND WAS ASSURED THAT IT WAS EXCELLENT.. WHEN I LEFT THE DEALERSHIP THE SUN COMING THROUGH THE WINDSHIELD INDICATED DOZENS OF SMALL CHIPS. WHEN I CALLED THE USED CAR MANAGER HE SAID HE HAD IT INSPECTED AND IT WAS " STRUCTURALLY SOUND" AND HE WOULD NOT REPLACE IT BECAUSE OF MY VISUAL PREFERENCE.. SO DO NOT BUY A USED CAR FROM THEM AND TAKE THEM AT THEIR WORD, MY MISTAKE ITHOUGHT I COULD TRUST THEM. IN FACT DO NOT BUY A USED CAR FROM THEM , THERE MAY BE HIDDEN ITEMS NOT DISCLOSED TO YOU More
by RONALD HENSON
Employees Worked With
USED CAR MANAGER
December 10, 2017
Great Experience! I’ve owned several Honda’s over many years and they’ve never failed me! But finding the right dealership can be the biggest challenge. I’ve found a go I’ve owned several Honda’s over many years and they’ve never failed me! But finding the right dealership can be the biggest challenge. I’ve found a good home in Jack O Diamonds, Tyler TX. Our salesman, Jerad was the best! He patiently spent lots of time with us both driving the new car and explaining the newest Honda features. If you’re looking for a new dealership and great salesman, rush to Jerad Lee and Jack O Diamonds!! More
by Newcar
Employees Worked With
Jerad Lee
December 09, 2017
2018 Honda Accord Great smooth car buying experience. Great help from both Jordan Kingston and Dillon Fitts. Love my new car and I would buy from them again. Great smooth car buying experience. Great help from both Jordan Kingston and Dillon Fitts. Love my new car and I would buy from them again. More
by John
Employees Worked With
Jordan Kingston, Dillon Fitts
December 09, 2017
Honda Civic 2017 Well we just purchased a 2017 Honda Civic from Jack O diamonds Honda in Tyler Texas. I'm very pleased with Dillon Fitts very knowledgeable friendly h Well we just purchased a 2017 Honda Civic from Jack O diamonds Honda in Tyler Texas. I'm very pleased with Dillon Fitts very knowledgeable friendly helpful energetic young man. I also appreciate the others who helped out getting us the payments we needed. Very nice atmosphere. We will see how the next 3 years go, but from what it looks like it's going to be a great ride. Thanks, glad to be part of the family. Crain Adams. More
by Craig Adams
Employees Worked With
Dillon Fitts, can't remember the other 2 sorry.
December 07, 2017
A Good Experience My husband and I had a good experience at Jack of Diamonds Honda. Everyone was very friendly and helpful. We felt particularly blessed to have Johnath My husband and I had a good experience at Jack of Diamonds Honda. Everyone was very friendly and helpful. We felt particularly blessed to have Johnathan Pearson as our sales person. He was very polite and not pushy.He was very good at answering our questions. He made us feel comfortable in the deal. More
by Jane Estelle 1
Employees Worked With
Jonathan Pearson
December 05, 2017
Great experience! Very professional and knowledgeable sales staff and management. I wasn't pressured at all and given thorough information on any questions or concerns Very professional and knowledgeable sales staff and management. I wasn't pressured at all and given thorough information on any questions or concerns I had. Lance was my salesman and he was awesome! He was friendly and well-Informed and really took his time with us. Jeff the manager was great with my kids and very relaxed about the whole process. Finance was no pressure and every option was well explained for us. I love my new car and would definitely recommend this dealership. More
by Stew777
Employees Worked With
Lance Nichols, Jeff
December 03, 2017
No hassle James Cole did a great job helping me purchase my first car. I am very satisfied with the deal we made on a new Honda Civic. James Cole did a great job helping me purchase my first car. I am very satisfied with the deal we made on a new Honda Civic. More
by Christopher Page
Employees Worked With
James cole
