Jack O Diamonds Honda
Tyler, TX
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Awesome and personal service Although the issue with our 2017 Honda Pilot could not be replicated, Cory Hilton, Service Department Manager, saw to it that our issue was thoroughly Although the issue with our 2017 Honda Pilot could not be replicated, Cory Hilton, Service Department Manager, saw to it that our issue was thoroughly researched. He met with us personally to help diagnose what had happened to the car. You don’t always get that level of attention at a dealership. More
Fastest service department ever!! This is the second time I have taken my 2017 Honda Civic EXT in for service since I bought it and both times I was in and out in around 30 minutes. Fi This is the second time I have taken my 2017 Honda Civic EXT in for service since I bought it and both times I was in and out in around 30 minutes. First visit was only an oil change and my latest visit was an oil change and tire rotation. They always get you in and out in the minimum amount of time. I have had a ton of vehicles over the years including Fords, Chevys, Dodges, and Toyotas but this is my first Honda. I have spent a lot of time at various service departments having vehicles worked on and you are usually there for hours even for oil changes! This is the best dealership I have ever had any of my cars serviced at and I have been to a lot of them! Im enjoying my Honda but im telling you the dealership as a whole is just outstanding! More
Excellent experience with the Sale Team My experience with the Sale Team was execellent, especially with James Cole and Jeff Blackmer. Come see them and they will take good care of you. Than My experience with the Sale Team was execellent, especially with James Cole and Jeff Blackmer. Come see them and they will take good care of you. Thanks alot! More
Service department was quick and courteous as always! whether I make an appointment of just drop in for an oil change they they always take care of me and my car. Keep up the great work. whether I make an appointment of just drop in for an oil change they they always take care of me and my car. Keep up the great work. More
Buying Experience This was the third Honda I have purchased here and always great service!! Definitely recommend! James Cole is the best, always friendly and great a This was the third Honda I have purchased here and always great service!! Definitely recommend! James Cole is the best, always friendly and great attitude! More
Good people This was a great place to purchase a vehicle. They have plenty to choose from and was a great overall experience. Ask for Jeremy McLean! He was very p This was a great place to purchase a vehicle. They have plenty to choose from and was a great overall experience. Ask for Jeremy McLean! He was very professional, honest, and just a great guy to do business with!!!!!! More
7 Honda’s since 1989. I have just purchased my 7th Honda since 1989. 3 Accords and 4 Pilots. This was the second one I purchased from James Cole. He has always been easy I have just purchased my 7th Honda since 1989. 3 Accords and 4 Pilots. This was the second one I purchased from James Cole. He has always been easy to deal with. I would recommend him to anyone who wants to buy a Honda. More
Maintenance Shop My 2007 Honda Odyssey had a check engine light illuminate on 20 Sep 2018 and I was able to drop off the car on the same day. Paula (service front offi My 2007 Honda Odyssey had a check engine light illuminate on 20 Sep 2018 and I was able to drop off the car on the same day. Paula (service front office) told me she would get back to me early on 21 Sep 2018 with a technician assessment. As promised the problem was assessed, a time and cost estimate given, and, upon completion of the work I was immediately informed the vehicle was ready. Since purchasing the Odyssey new, it has been a comfortable and reliable vehicle thanks to good Honda design and excellent front and back shop maintenance. For 10 years I have used Jack O'Diamonds Honda for all Compliance Maintenance, Warranty Checks, and, even for oil/filter services and required inspections The folks at "JOD" Service have always done GREAT work with honest open assessments and fair pricing.//AWM// More
Unexpected Car Repair My husband and I went to our car - 2015 CRV -after school to go home but it wouldn’t start. Our 40 years of Honda ownership told us it had to be the My husband and I went to our car - 2015 CRV -after school to go home but it wouldn’t start. Our 40 years of Honda ownership told us it had to be the battery. We called Jack O’Diamonds and they were ready for us. A short time later we were back on the road. This took place just before closing time but they were just as courteous as when we have arrived. We were very happy with our service. More
great sales associate and customer service James Cole was my senior sales associate and helped my family in every other way showed us the Honda odyssey inside out great sales associate James Cole was my senior sales associate and helped my family in every other way showed us the Honda odyssey inside out great sales associate More