Jack O Diamonds Honda

Back in 2007 I was shopping for a late model used car. Everyone from Consumer Reports to Motor Trend said "if you don't know what to buy, get a Honda." They were right. I bought a used 2005 Honda Accord & Everyone from Consumer Reports to Motor Trend said "if you don't know what to buy, get a Honda." They were right. I bought a used 2005 Honda Accord & now at 190,000 miles I have no complaint. But the car is getting old & needed a couple of normal wear & year repairs, both of which required a part...for a 15 year old car! Jack O' Diamonds got the parts, charged a very reasonable price for parts & labor & completed the repairs quickly while I waited. And they have Covid safe practices AND my car was washed when it was returned to me. More

The Service Department at Jack O’Diamonds Honda in Tyler is always a 5 star experience. Cory Hilton has an outstanding staff and highly trained technicians. is always a 5 star experience. Cory Hilton has an outstanding staff and highly trained technicians. More

Part replacement and instruction on electronic function. Five stars PLUS! Immediate attention in the garage before I'd even turned off the ignition, Paula's enthusiastic assistance, great repair job in less Five stars PLUS! Immediate attention in the garage before I'd even turned off the ignition, Paula's enthusiastic assistance, great repair job in less than the quoted time, and quality customer service support on a question I had about an electronic function. The Service Mgr stayed with me in my car until I fully understood how to employ the audio function of the car's blue tooth application. It doesn't get any better than that. More

People are always polite to you when you call to make appointment or to answer your questions. Great people to get your needs taken care of. Very friendly and professional. appointment or to answer your questions. Great people to get your needs taken care of. Very friendly and professional. More

Best service ever Always friendly, efficient, comfortable waiting place, great explanations and communication, and fair prices. We're on our 3rd vehicle and wouldn't g Always friendly, efficient, comfortable waiting place, great explanations and communication, and fair prices. We're on our 3rd vehicle and wouldn't go anywhere else for service. That’s why we are JOD committed! More

Kyle and crew in the service department always take excellent care of me and they work with my schedule. I have complete trust in them. excellent care of me and they work with my schedule. I have complete trust in them. More

They took care of my car in record time even with the wash. Just wish my seat was in the same position as when I dropped it off wash. Just wish my seat was in the same position as when I dropped it off More

The service is excellent. The staff are nice and accommodating. An animal chewed some wires under the hood of my Odyssey. It took them a long time to take everything apart so they could get to th accommodating. An animal chewed some wires under the hood of my Odyssey. It took them a long time to take everything apart so they could get to the wires but they repaired it and then put it all back. I believe if they had a system that allowed updates to scroll across a screen, those in the waiting room would be less anxious as to why they are having to wait so long. More

Awesome dealership, always great service and quick and efficient! Employees always friendly and helpful. They are very pro active on service to help keep auto in top shape. efficient! Employees always friendly and helpful. They are very pro active on service to help keep auto in top shape. More

Took my daughters Accord in due to concern about battery. Did not have an appointment yet they tested, replaced (for free!) and had me back on road in less than an hour! Good folks! Did not have an appointment yet they tested, replaced (for free!) and had me back on road in less than an hour! Good folks! More