Jack O Diamonds Honda

It was a pleasure buying my Honda passport here and even better having it serviced here. Two free oil changes and the service department could not have done a better job. better having it serviced here. Two free oil changes and the service department could not have done a better job. More

Travis Byrd is the man to get you in a vehicle. I came in on a budget and he got me an awesome car. He can make it happen for you too. No hassles and made me feel I was important. on a budget and he got me an awesome car. He can make it happen for you too. No hassles and made me feel I was important. More

I love my Honda but I hate the service center at this dealership. I made an appointment today and I’ve waited two hours and 15 minutes for a pair of brakes. I’m still waiting. Unfortunately this is often dealership. I made an appointment today and I’ve waited two hours and 15 minutes for a pair of brakes. I’m still waiting. Unfortunately this is often the case. I thought making an appointment would make it go faster but no way. I am so exhausted and frustrated with JOD. Update: after 2 1/2 hours they came to tell me I don’t need new brakes! 2 1/2 hours wasted. More

I use this dealership for routine maintenance and repairs because of the quality of work and fair pricing. The staff is very helpful and courteous. I have never had any problems with Jack O Diamonds Honda. because of the quality of work and fair pricing. The staff is very helpful and courteous. I have never had any problems with Jack O Diamonds Honda. More

This dealership has no clue what they are doing. Their lies just keep stacking up. After they have their money they drop the ball. Purchased a 2020 Honda pilot on 8/8. Its now 9/10 still no registration o lies just keep stacking up. After they have their money they drop the ball. Purchased a 2020 Honda pilot on 8/8. Its now 9/10 still no registration or plate I had to call them only to be told they had not done it. Suppose to be registered in another state. They said they can do that. Obviously not. They have compounded lies on so many things. I do have proof of all of this. My 1st new vehicle purchase ever & it has turned into a complete nightmare. More

It was a pleasure to deal with Sam Price. He went over all the options and how they work. I have purchased many Hondas at Jack O Diamond and Sam has been the most helpful. all the options and how they work. I have purchased many Hondas at Jack O Diamond and Sam has been the most helpful. More

when i had to tow my car over to JOD honda over labor day weekend- they called me the next morning and said your car is ready and picked me up and took me to my car. Great service! no complaints at all. wish weekend- they called me the next morning and said your car is ready and picked me up and took me to my car. Great service! no complaints at all. wish all service depts could be like them. More

Excellent experience..... Lance Nichols was a pleasure to work with. He was professional & very knowledgeable about the Honda CR V . I love my new car!! work with. He was professional & very knowledgeable about the Honda CR V . I love my new car!! More

The service department at Jack O Diamonds in Tyler has the friendliest and most efficient people of any dealership I have ever dealt with. They are technologically up to date and keep you informed of your the friendliest and most efficient people of any dealership I have ever dealt with. They are technologically up to date and keep you informed of your vehicles progress via text. I am always pleased with the service I receive at JOD! More

Found a car I liked online. I was send a personal video message is email by James Cole thanking me (by name) for my interest in the vehicle and inviting me to the dealership for a Q&A and a possible test d message is email by James Cole thanking me (by name) for my interest in the vehicle and inviting me to the dealership for a Q&A and a possible test drive. I have never received a personal video before. It was a nice, welcoming touch. After arriving and meeting James, he verified which car and brought it up to the lobby as I waited inside (it was HOT outside). After a test drive and a thorough explanation of the features, I decided to purchase the vehicle. After a short negotiation, I was in and out of financing in no time. James explained every button, nook and cranny of my new car before I left... he even synced my phone for me. I have purchased over 10 vehicles from various dealerships and I have to say, this experience was by far the best. More