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Jack Maxton Chevrolet Inc

Columbus, OH

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2,066 Reviews

700 E Dublin Granville Rd

Columbus, OH

43085

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2,065 Reviews of Jack Maxton Chevrolet Inc

December 11, 2018

oil and tire roatation Never give all 5 all ways there can be improvement. The service desk lady( Jamie) was very help fully and thoughtful. The service was done in a timely More

by mrcrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Reyes
Dec 19, 2018 -

Jack Maxton Chevrolet Inc responded

We appreciate your review! Thank you for taking your time to let us know about your experience!

December 11, 2018

Awesome Was in and out in a timely manner; Jamie was very friendly and the waiting area was extremely clean. and comfortable;if you wanted there was coffee More

by NGE4KIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Reyes
Dec 19, 2018 -

Jack Maxton Chevrolet Inc responded

Thank you for visiting our Quick Service Department! We appreciate you letting us know about your experience!

December 11, 2018

Great experience Cal and duane are top notch. Glad they were helping me. Would recommend them to anyone looking for a new car as they were both very knowledgeable an More

by jassmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Floyd, Cal Seasholtz
Dec 19, 2018 -

Jack Maxton Chevrolet Inc responded

Thank you for your 5 star review! We are glad to hear you had a great experience with us and look forward to working with you in the future!

December 10, 2018

Rear brakes I was in Columbus on business when my rear brake pad came off and ate up the caliper and rotor. They worked me in and repaired it in one day at a fair More

by Nealpottery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mauk, Jamie Reyes
Dec 18, 2018 -

Jack Maxton Chevrolet Inc responded

I am happy to hear you had a great experience with us! Thank you for the kind review!

December 10, 2018

Fast and friendly I reached out to Steve Sloan and have him an idea on what I was looking for a vehicle as well as where I wanted my payments to be. The next day he sen More

by Chevy Silveraldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Evans, Steve Sloan
Dec 18, 2018 -

Jack Maxton Chevrolet Inc responded

Thank you for taking your time to let us know about your experience! We are glad to hear your experience went well and look forward to seeing you again in the future!

December 10, 2018

Experience The people were very pleasant and the service was very efficient. I would recommend anyone looking for a nice vehicle to go to Jack Maxton. More

by Tlynn201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Davis, Dwayne Carter
Dec 18, 2018 -

Jack Maxton Chevrolet Inc responded

Thank you for your recommendation! We strive to satisfy all of our customers completely!

December 10, 2018

Dead battery warranty Austin was a great guy that immediately helped me with my situation. It was a Friday afternoon and didn’t hesitate to get me in for a battery replacem More

by D Baki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Owens
Dec 18, 2018 -

Jack Maxton Chevrolet Inc responded

Thank you for taking the time to share your great experience with Austin in our service department! We strive to provide excellent service and are so glad to hear you had a positive experience at not a great time for you!

December 10, 2018

Great Mike figgy is the best he got me approved quick and easy he did his best I can’t wait to go back and upgrade More

by Impala30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Figlestahler
Dec 18, 2018 -

Jack Maxton Chevrolet Inc responded

We appreciate your kind review and look forward to working with you in the future!

December 10, 2018

Horrible place Over priced and over charged time on a repair of mine. Told them I needed the security system reset and they charged me over $300. I had got it don’t More

by ChevyCarGuy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Mauk, Eric Davis, Scott Collins
Dec 11, 2018 -

Jack Maxton Chevrolet Inc responded

Hello, I am sorry to hear you have had a bad experience here with us. We strive to provide our customers with the best service possible. In order for me to help find a resolution to the issue I would like to hear more about it from you. Please reach out to me at gbianco@jackmaxton.com so that I can look into this matter further.

December 10, 2018

Has been better in the past There is not alot of clarity regarding whether appointments are needed. If I make one, I am told it isnt necessary. If I dont and walk in, I am told I More

by Chriss76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Davis, Rolly Heyder, Adam Mauk, Austin Owens, Jamie Reyes
Dec 18, 2018 -

Jack Maxton Chevrolet Inc responded

Chris, I am sorry to hear your experience with us was less than stellar. We do accept walk in appointments in our Quick Service department but can never guarantee a time due to not knowing the volume of walk in customers per day. We definitely recommend appointments but they are not mandatory. I greatly apologize for the lack of patience our front desk staff had with you, this is never acceptable. We take feedback from our customers very seriously and will use this to improve in the future.

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