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Jack Madden Ford Sales Inc
Norwood, MA
568 Reviews
Jack Madden Ford of Norwood Massachusetts is your New and Pre Owned Ford dealer for the greater Boston area. We are your local Ford dealer for Boston Norwood Sharon Canton Walpole Westwood Needham Dedham Stoughton and beyond!
Jack Madden Ford offers years of experience with our professional trained sales staff and provides financing leasing warranties and top dollar for any trade in.
With our convenient location less than 10 minutes away from Boston we serve customers from all over New England. Quality Customer Service and Best Pricing brings our clients back time and again to their #1 Boston Ford Dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 568 reviews
June 15, 2026
We decided to trade in our Expedition and purchase a new one. Toby Macort made our buying experience with Ford a pleasure! He was professional, very approachable and honest and we felt that he genuinely wan one. Toby Macort made our buying experience with Ford a pleasure! He was professional, very approachable and honest and we felt that he genuinely wanted to help us make our experience a great one! More
by KATHERINE.ROWLEY
Verified Customer
June 14, 2026
Not up front and transparent Provided minimal paperwork on the vehicle even though it was a brand new lease from Jack Madden to a customer who then traded it in on the vehicle even though it was a brand new lease from Jack Madden to a customer who then traded it in More
by jaadsarg
Employees Worked With
The pressure man
June 13, 2026
Straightforward employees. No nonsense which is what I appreciate. It was my first experience with Jack Madden, and I would recommend. No nonsense which is what I appreciate. It was my first experience with Jack Madden, and I would recommend. More
by janelusk1981
June 13, 2026
was taken in a timely manner and was notified on the progress of the work being done progress of the work being done More
by NANCYLUIPPOLD
Employees Worked With
June 11, 2026
Took the advantage of having a driver pick up and return my car from my home. I made this appointment 2 weeks in advance and was told someone would pick up my car between 8-11 am. Finally someone came at 11 my car from my home. I made this appointment 2 weeks in advance and was told someone would pick up my car between 8-11 am. Finally someone came at 11:30 am. Although my car was kept overnight it was not ready until very late afternoon at which time there were no drivers available. I was offered an Uber at no charge, however I did pick up my car myself. I have had my Ford for 12 years and have had all my maintenance and service done at Jack Madden Ford. To say I was disappointed is an understatement! More
by madeline.amato1
Employees Worked With
Isabella
June 11, 2026
The service center has always fixed everything on time. Respectful group. Bought van here in 2018 and all service here. Respectful group. Bought van here in 2018 and all service here. More
by GNRTRHI
Employees Worked With
Other Employees :
Debbie, Chris and Anthony at service advisor desks
