
Jack Madden Ford
Norwood, MA
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Al met us at the door with a friendly greeting and asked what we were interested in. I was impressed with his patient, kind and knowledgeable manner right from the start. We were test driving a Ford Escap what we were interested in. I was impressed with his patient, kind and knowledgeable manner right from the start. We were test driving a Ford Escape within minutes of our conversation. I was quite impressed! I had been dreading car shopping but this certainly put me at my ease. While test driving the car, we stopped in the lot to see if the color I wanted was readily available and it was. Within an hour, we had made a decision and were negotiating price. And within a short time we purchased this vehicle. We returned the next day to pick up our car which was ready and waiting. Al spent time with us making sure we were acquainted with all the features this car had to offer. What was an experience I was not looking forward to ended up actually being enjoyable. I would recommend Al to family and friends in a heartbeat. More
Al met us as we were getting out of our car. At first we were turned off but once we talked with Al we found that there was no pressure at all. We were there just to look and ended up walking out with a br were turned off but once we talked with Al we found that there was no pressure at all. We were there just to look and ended up walking out with a brand new truck. The entire experience was wonderful. We will definately recommend Jack Madden Ford to all our family and friends. We look forward to doing more business with them. More
I cannot say enough about my experience at Jack Madden tonight! Al met me when I pulled in and I knew exactly what car I wanted to see and he got the keys right away and took us on test drive! He answered tonight! Al met me when I pulled in and I knew exactly what car I wanted to see and he got the keys right away and took us on test drive! He answered all my questions which were many! I drove back and it was after closing time and we sealed the deal right away!! He was one of the best salesmen I've ever dealt with!! I would recommend him to everyone! More
What a great experience. Having gone to another dealership the previous day and having to negotiate with obstinate, gruff and flat out unprofessional salesmen, my hope was that Jack Madden might of dealership the previous day and having to negotiate with obstinate, gruff and flat out unprofessional salesmen, my hope was that Jack Madden might offer a different experience. Al met me at the door and catered to every request about possible options available in their hybrid fleet. He was extraordinarily knowledgeable about everything: the hybrid technology itself, the different options and in particular, the My Touch option and capability. He patiently described and demonstrated each feature which was completely opposite from my experience the previous day. I never felt any pressure to talk numbers and was cordial, interesting and efficient in getting me what I wanted at a price I was comfortable with. As I said, a great experience. More
Al Abramson was my salesman. He was knowledgeable about the product. Al was easy to work with, and was readily available for my many questions. He was a joy to work with and I would recommend anyone looki the product. Al was easy to work with, and was readily available for my many questions. He was a joy to work with and I would recommend anyone looking for a new Ford to go and see him. More
Just bought a 2014 Escape from Jack Madden Ford. The internet manager responded to all my emails promptly. The sales associate (Theo) was very laid back, helpful, and enthusiastic about the Escape. I di internet manager responded to all my emails promptly. The sales associate (Theo) was very laid back, helpful, and enthusiastic about the Escape. I did research on the Escape before visiting the dealership, but he answered the few questions I did have about the car and gave me a great demonstration of the back-up camera. It was a conversation rather than a "sales pitch" which made for a fantastic car buying experience. I would definitely recommend this dealership to anyone that is in the market for a Ford. More
I went there on an appointment to look at a used truck thinking that I couldn't afford new. Al and the sales manager showed me how I could get into the vehicle I wanted at a price I could afford. They wer thinking that I couldn't afford new. Al and the sales manager showed me how I could get into the vehicle I wanted at a price I could afford. They were very attentive and the vehicle was ready to go quickly. It was a great experience Jim Collins More
we met al abromson outside of the dealership and he was waiting and ready to help us look at and test drive a used pickup truck. he made a stressful process become as enjoyable as possible he recognized waiting and ready to help us look at and test drive a used pickup truck. he made a stressful process become as enjoyable as possible he recognized our needs and wants and gave us the customer service we needed. we are happy with the price we received from the dealership and the service we obtained from al and staff. i would suggest someone go see al at jack madden ford. More