Jack Madden Ford

Al Abramson - easy to work with Met Al this AM when we went to check out a used car. He was very knowledgeable about all the features and made the buying experience "not a nightmare Met Al this AM when we went to check out a used car. He was very knowledgeable about all the features and made the buying experience "not a nightmare". If we want a Ford in the future, we'll drive up from RI and work with Al again More

Disappointed The dealership was great but once I purchased my vehicle and began the service there was nothing but chaos. I was turned away for appointments, waited The dealership was great but once I purchased my vehicle and began the service there was nothing but chaos. I was turned away for appointments, waited sometimes up to 4 hrs for simple oil change with an appointment made, left car for the day for a scheduled service and had to called to check in since I never heard from anyone and it was never serviced.....I can only go on about how dissatisfied this service department operates. This service department is truly a disservice to Ford. Don't waste your time and go elsewhere because all you will be here is frustrated. More

Al Abramson/Jack Madden Ford: Norwood We were unexpectedly delighted when meeting Al this past week at Jack Madden Ford. After several disappointments at other dealerships where employees We were unexpectedly delighted when meeting Al this past week at Jack Madden Ford. After several disappointments at other dealerships where employees were rude, arrogant, not helpful, etc, Al was very refreshing. He was excited to meet us, to know us, and to want to help us. He was very knowledgeable about his products, and the good, the bad, and the ugly about his as well as other makes. Al was extremely patient during our time together. We felt no pressure at any time. He was not a "hard line" or pushy type of salesman. We ended up purchasing a 2014 Ford Fusion with the help of Al and his outstanding sales manager Ava, as well as a very knowledgeable and helpful Lealand in the finance department. They all worked extremely hard to get us the best deal we could have imagined, especially for people with a less-than-perfect credit rating. On a personal note, regarding Al, he is very personable. We had a lot in common, there was much to talk about and connect with, and I am and will be recommending Al to all of my friends and associates who are in the market for new or used vehicles. We are thrilled with our new car and will go back to Jack Madden Ford and see Al for our family's next purchase. More

Ford F150 Had a great experience at Jack Madden Ford. It was definitely a no pressure environment. We have had some bad experiences at some dealerships in the a Had a great experience at Jack Madden Ford. It was definitely a no pressure environment. We have had some bad experiences at some dealerships in the area which makes us cringe when its time to look for a new car. Al was very knowledgeable and easy to work with. Eva was great too! Then off to finance, Lealand was a great way to complete the transaction. Thank you to the staff at Jack Madden. More

Ford Escape My wife and I visited this dealership to purchase a Ford Escape. The service was helpful and informative, making the experience a positive one. We wer My wife and I visited this dealership to purchase a Ford Escape. The service was helpful and informative, making the experience a positive one. We were able to purchase a car that fit our budget and would be ready to use ASAP. Overall, we recommend this dealership. More

Al Abramson If anybody could make a car buying experience a pleasure, then it's Al. He makes the process of buying a car as stress free and fun as possible. Al ha If anybody could make a car buying experience a pleasure, then it's Al. He makes the process of buying a car as stress free and fun as possible. Al has a quick wit and cater's to the customers needs. He is very knowledgable of the Ford products and makes sure you feel confident and comfortable with the vehicle and its features. He took a great amount of time with me to explain the features of my new car. I would recommend Al to anyone. More

ford mustang was one of the best salesman I've ever dealt with was not pushy was very friendly and very very nice. he was polite and filled Oliver needs he was fan was one of the best salesman I've ever dealt with was not pushy was very friendly and very very nice. he was polite and filled Oliver needs he was fantastic More

ford f150 pickup excellent customer service all the way down to finance. Great experience so far. I hope that we can establish a long lasting experience and have ref excellent customer service all the way down to finance. Great experience so far. I hope that we can establish a long lasting experience and have referred many people to them More

Great help at Jack Madden Ford I went into Jack Madden out of the blue, and after having shopped a few other dealerships on the Norwood Auto Mile, with a fairly tough price range. T I went into Jack Madden out of the blue, and after having shopped a few other dealerships on the Norwood Auto Mile, with a fairly tough price range. The team at Jack Madden was great. Al was my lead salesman, and was incredibly helpful. He was able to find me the only car that I had liked all day, a 2006 Taurus, and at a great deal! Eva the sales manager, and Lee the finance manager both worked incredibly hard to get me a great financing rate. All in all, you'd be hard pressed to find another dealership on Route 1 that's as helpful as these guys. More

Great experience! We had a great experience at Jack Madden Ford. My mother has had some health issues and needed a new car but could not easily get to the dealership. We had a great experience at Jack Madden Ford. My mother has had some health issues and needed a new car but could not easily get to the dealership. Leo made everything very simple for her by bringing the car to her for a test drive and then delivered the car when it was ready. The paperwork, insurance transfer and registration changes were all managed by the team at Jack Madden and this could not have been any better of any experience. If you need a new car definitely go see Leo - professional and very easy to work with. More