Jack Madden Ford

Very helpful I received a letter from my insurance company stating that I needed to supply proof that I had a security system in order to continue to receive a dis I received a letter from my insurance company stating that I needed to supply proof that I had a security system in order to continue to receive a discount. I was unable to locate my copy of this agreement so I immediately called Al Abramson. He was busy with a customer but got back to me in a timely fashion and said he would take care of it right away. More

Al abramson always willing to help Just got a new phone & was having difficulty syncing it with my escape, I remembered Al saying to come by any time with any questions so I went by on Just got a new phone & was having difficulty syncing it with my escape, I remembered Al saying to come by any time with any questions so I went by on a Sunday afternoon he came right out to help got everything squared away ininutes. Al''s the BEST!!! More

Unexpected new car purchase My wife and I were traveling to Norwood area for our granddaughter's birthday party. We had some extra time so we stopped by Jack Madden Ford just to My wife and I were traveling to Norwood area for our granddaughter's birthday party. We had some extra time so we stopped by Jack Madden Ford just to look the Ford Edge. We had seen Edges at other dealers but were not satisfied with the combinations of colors and options. Al helped us find an Edge which fit our budget with the options that were important to us. He also was able to explain some features unknown to us that he thought we would like. We worked out a price and bought the Edge. From the just looking mode to the purchase, Al helped us through all the steps in a very professional manner. More

Excellent service, very friendly, would and have recommended highly Very helpful not looking to rob you blind like most dealerships Would buy from them aga service, very friendly, would and have recommended highly Very helpful not looking to rob you blind like most dealerships Would buy from them again. And plan too once my wife needs a new vehicle More

Wonderful customer service; no nonsense, no harassment The dealer with whom I worked (Al Abramson) was no-nonsense, straight-talking, very informative, and very attentive to what I was looking for. He prom The dealer with whom I worked (Al Abramson) was no-nonsense, straight-talking, very informative, and very attentive to what I was looking for. He promised not to harass me after we met, and it's been completely true. He has been very responsive when I have had follow-up questions and gave me very knowledgeable and honest answers about the different cars we were considering. Would go back to see him at Jack Madden Ford the next time I considered a Ford! More

great sales team as a repeat customer,I found I did not have to hunt for a sales person to answer any question that I had about any of the trucks that I was interested as a repeat customer,I found I did not have to hunt for a sales person to answer any question that I had about any of the trucks that I was interested in More

Buying a new vehicle Having dealt with this dealership on previous purchasing of vehicles, my husband and I felt that in our dealings we were always treated with the utmos Having dealt with this dealership on previous purchasing of vehicles, my husband and I felt that in our dealings we were always treated with the utmost of respect and we felt very comfortable returning to buy a new vehicle. And just as we began the process we encountered the knowledgeable and friendly staff who made our search go smoothly. Our salesman Al Abramson was so helpful and accommodating to our needs and concerns. He shared his time and expertise with us and we at the end of the day purchased an upgraded model of the vehicle we are currently driving. So with many thanks to all, I would close by saying that I would not hesitate to refer family and friends to Jack Madden Ford and our salesman Al Abramson. More

"Great buying experience" we were looking for an escape they had great selection . we found what we wanted and made the deal .no pressure very helpful sales person we dealt wit we were looking for an escape they had great selection . we found what we wanted and made the deal .no pressure very helpful sales person we dealt with Al More

An easy going and friendly experience. My wife and I were able to find the vehicles that we were looking for and get the paperwork done in just a couple of hours.We were driving our new veh My wife and I were able to find the vehicles that we were looking for and get the paperwork done in just a couple of hours.We were driving our new vehicles in a couple of days.By the time we were done we felt like we knew Al Abramson for years. More