Jack Kain Ford Inc.

"Do you know Jack?" (Kain Ford) My husand and I recently purchased a used car from Jack Kain Ford for our teenager. We started with an on-line inquiry throught the Jack Kain website My husand and I recently purchased a used car from Jack Kain Ford for our teenager. We started with an on-line inquiry throught the Jack Kain website and then went for a visit and test-drive. All questions were fully and promptly answered, including e-mail queries. From start to finish the entire staff at Jack Kain Ford was very knowledge, professional and extremely helpful through the whole process. The Jack Kain Ford staff is so friendly, they make you feel like family. This was one of the best car buying experiences I have ever had. Their slogan is "Do you know Jack?" If not and you're in the market for a vehicle, you should definitely get to know Jack Kain Ford!! More

The Service Department is truly professional Our Ford Escape, at 117,000 miles, had the 'service engine soon' light come on. This was the first time that I needed professional diagnosis and repai Our Ford Escape, at 117,000 miles, had the 'service engine soon' light come on. This was the first time that I needed professional diagnosis and repair since we bought this car new at Jack Kain Ford 13 years ago. It has been an excellent car so I drove to the service department and explained to Trevor Bryan the symptoms before the light had come on. He listened attentively, entered everything on the computer, and promised me that he would have one of the best service technicians check it out that day and call me. Within hours I was convinced that they knew what to do and what my cost would be. I approved the work and by the next morning my car was ready. Even more impressive was the fact that Aaron Harlow, the service technician, left his card in the car, which gave me confidence and showed me that he had taken a personal interest. The service department is manned by professionals, and it's an example for all Ford Dealerships. More

Keep coming back! Life gets busy, but all those pressures gets easier at Jack Kain Ford. I bought my first car from them just 6 months ago and when another car was need Life gets busy, but all those pressures gets easier at Jack Kain Ford. I bought my first car from them just 6 months ago and when another car was needed there was no question where I was going. Everyone is friendly from the time you walk in the door. All of my questions are answered about safety and comparing one car to another. Bill Edwards has been my salesperson with both cars. He has always made me feel like he genuine cares about getting me the best car for my needs. After making my decision, Mark Morford puts all the numbers together and I have been happy about the results. Thanks ! More

Great overall experience. After car hunting for over a week I finally made my way down to Jack Kain Ford. When you first walk in everyone you see greats you and makes you feel After car hunting for over a week I finally made my way down to Jack Kain Ford. When you first walk in everyone you see greats you and makes you feel right at home. Brad Gray was the sales consultant I worked with. I'm a new driver so I didn't need anything to big and wanted something that sat higher then a car. After a few minutes of looking around I found and test drove the perfect vehicle for me. When I first saw it I liked it seeing it was a used car and was a little roughed up. Bradd helped answer all questions I had about the vehicle and was able to work in a good deal on the price. Like a said previously, I liked the vehicle when I saw it but after Todd finished detailing the car I fell in love. They did an amazing job and I was so happy with what I got. The only thing I would have changed about my experience is I would have asked them to put pennzoil instead of valvoline when I went to get my oil change there at quick lane next to jack kain but I will definitely ask next time I go. More

Wonderful! My husband and I recently purchased a vehicle from Jack Kain Ford, and we received outstanding service! Everyone there was extremely helpful and went My husband and I recently purchased a vehicle from Jack Kain Ford, and we received outstanding service! Everyone there was extremely helpful and went above and beyond what we expected. Thanks for our new car, we love it! More

Friendly and Informative Jack Kain Ford is one of those dealerships with down to earth and honesty morals. My wife took the 2013 Ford Fusion in for service and some computer g Jack Kain Ford is one of those dealerships with down to earth and honesty morals. My wife took the 2013 Ford Fusion in for service and some computer glitches, fixed and ready to roll with all concerns addressed and taken care of! Thanks again for all those in the service department. More

Great experience. Working with Jack Kain Ford to buy a used car was a great experience, not at all like my previous dealings with other dealerships. I am the type of p Working with Jack Kain Ford to buy a used car was a great experience, not at all like my previous dealings with other dealerships. I am the type of person who researches solely online and once I find a vehicle with the price and features I want, I typically have questions that I prefer to have answered via email. Out of 4 separate dealers in the area, Bill Kain was the only to be completely honest with me via email and answer my questions exactly. He even volunteered a lot of information on top of what I asked that I really appreciated, the biggest being exactly what the out-the-door price would be on the vehicle I was interested in. Other dealers wouldn't even confirm the price they had on their website and instead told me to come in to discuss. I let Bill know when I would be in to test drive the vehicle and it was cleaned and ready to go. My only complaint here is that interior was not shown much love, parts of the dash and console were still dirty from it being driven as a demo. It wasn't bad, just an observation. Bill paired me up with Terrell Prichard, which the wife and I appreciated, as Terrell was very down-to-earth. Purchasing a vehicle is an inherently long process and Terrell's conversation helped it go by quickly. He showed us the vehicle, tagged along on a test drive and generally helped ease the wait while they appraised my trade-in and worked out the numbers. Overall, great experience from start to finish. I feel I got a better-than-good price on the vehicle and a great price on my trade-in. More

Honest, friendly, and high quality When I moved to Lexington two years ago, I was recommended to Jack Kain Ford by Bylerly Ford in Louisville. I found Jack Kain Ford to be honest and fo When I moved to Lexington two years ago, I was recommended to Jack Kain Ford by Bylerly Ford in Louisville. I found Jack Kain Ford to be honest and forthright in their assessment of repairs and on target as to how long the repairs took and the cost of those repairs. Additionally, they has stayed in touch with me months after the repairs to see if my car is running well, sent me a Christmas card and called to wish me a Merry Christmas; who does that today? These folks care about customer service and live up to the claim; they are awesome! I will continue to do business with them and recommend Kain Ford to those who want an honest relationship with a quality mechanical shop for their vehicle. Tom More

Exxcellent Dealership We can't say enough how good/pleasant/nice our visit to Jack Kain Ford in Versailles, Kentucky was--the best we've done business with or visited. The We can't say enough how good/pleasant/nice our visit to Jack Kain Ford in Versailles, Kentucky was--the best we've done business with or visited. The whole dealership were quick to be of service to us, answering our questions but not trying to push us into anything--they let us take the lead. We felt they had a sincere concern that we be happy with whatever we purchased (or not). We will go back to Jack Kain Ford again and would be very comfortable to recommend this dealership. And Doughdaddy's, next door to Kain Ford, has the best doughnuts. More

Awesome service department! Had a major issue with my Sport Trac engine. Spoke to James Holt and had vehicle towed to Jack Kain Ford. James got me a price for a new engine and Had a major issue with my Sport Trac engine. Spoke to James Holt and had vehicle towed to Jack Kain Ford. James got me a price for a new engine and total repair costs. Even worked the price out a little lower for me. His communication throughout the week of the repair being done was fantastic. I had the opportunity to stop by and meet the mechanic and he took time to talk with me about my truck. Motor was replaced in a timely manner and there were no suprises when I picked it up! The price was exactly what I was quoted. No hidden costs added in like other dealers I have dealt with in the past. It is refreshing to know that the word "service" is still lived up to by this dealership. When I picked up my Sport Trac it was clean, not the usual grease everywhere and under the hood! This has truly been the best service experience I've ever had! Kain Ford, you have gained a lifetime customer!!!! Sincerely, Kelly Forkner More