Jack Kain Ford Inc.

Friendly and Informative Jack Kain Ford is one of those dealerships with down to earth and honesty morals. My wife took the 2013 Ford Fusion in for service and some computer g Jack Kain Ford is one of those dealerships with down to earth and honesty morals. My wife took the 2013 Ford Fusion in for service and some computer glitches, fixed and ready to roll with all concerns addressed and taken care of! Thanks again for all those in the service department. More

Great experience. Working with Jack Kain Ford to buy a used car was a great experience, not at all like my previous dealings with other dealerships. I am the type of p Working with Jack Kain Ford to buy a used car was a great experience, not at all like my previous dealings with other dealerships. I am the type of person who researches solely online and once I find a vehicle with the price and features I want, I typically have questions that I prefer to have answered via email. Out of 4 separate dealers in the area, Bill Kain was the only to be completely honest with me via email and answer my questions exactly. He even volunteered a lot of information on top of what I asked that I really appreciated, the biggest being exactly what the out-the-door price would be on the vehicle I was interested in. Other dealers wouldn't even confirm the price they had on their website and instead told me to come in to discuss. I let Bill know when I would be in to test drive the vehicle and it was cleaned and ready to go. My only complaint here is that interior was not shown much love, parts of the dash and console were still dirty from it being driven as a demo. It wasn't bad, just an observation. Bill paired me up with Terrell Prichard, which the wife and I appreciated, as Terrell was very down-to-earth. Purchasing a vehicle is an inherently long process and Terrell's conversation helped it go by quickly. He showed us the vehicle, tagged along on a test drive and generally helped ease the wait while they appraised my trade-in and worked out the numbers. Overall, great experience from start to finish. I feel I got a better-than-good price on the vehicle and a great price on my trade-in. More

Honest, friendly, and high quality When I moved to Lexington two years ago, I was recommended to Jack Kain Ford by Bylerly Ford in Louisville. I found Jack Kain Ford to be honest and fo When I moved to Lexington two years ago, I was recommended to Jack Kain Ford by Bylerly Ford in Louisville. I found Jack Kain Ford to be honest and forthright in their assessment of repairs and on target as to how long the repairs took and the cost of those repairs. Additionally, they has stayed in touch with me months after the repairs to see if my car is running well, sent me a Christmas card and called to wish me a Merry Christmas; who does that today? These folks care about customer service and live up to the claim; they are awesome! I will continue to do business with them and recommend Kain Ford to those who want an honest relationship with a quality mechanical shop for their vehicle. Tom More

Exxcellent Dealership We can't say enough how good/pleasant/nice our visit to Jack Kain Ford in Versailles, Kentucky was--the best we've done business with or visited. The We can't say enough how good/pleasant/nice our visit to Jack Kain Ford in Versailles, Kentucky was--the best we've done business with or visited. The whole dealership were quick to be of service to us, answering our questions but not trying to push us into anything--they let us take the lead. We felt they had a sincere concern that we be happy with whatever we purchased (or not). We will go back to Jack Kain Ford again and would be very comfortable to recommend this dealership. And Doughdaddy's, next door to Kain Ford, has the best doughnuts. More

Awesome service department! Had a major issue with my Sport Trac engine. Spoke to James Holt and had vehicle towed to Jack Kain Ford. James got me a price for a new engine and Had a major issue with my Sport Trac engine. Spoke to James Holt and had vehicle towed to Jack Kain Ford. James got me a price for a new engine and total repair costs. Even worked the price out a little lower for me. His communication throughout the week of the repair being done was fantastic. I had the opportunity to stop by and meet the mechanic and he took time to talk with me about my truck. Motor was replaced in a timely manner and there were no suprises when I picked it up! The price was exactly what I was quoted. No hidden costs added in like other dealers I have dealt with in the past. It is refreshing to know that the word "service" is still lived up to by this dealership. When I picked up my Sport Trac it was clean, not the usual grease everywhere and under the hood! This has truly been the best service experience I've ever had! Kain Ford, you have gained a lifetime customer!!!! Sincerely, Kelly Forkner More

Excellence as usual I would like to once again Congratulate the Service Team at Jack Kain Ford. I have been dealing with Jack Kain for the past seven years, I bought th I would like to once again Congratulate the Service Team at Jack Kain Ford. I have been dealing with Jack Kain for the past seven years, I bought three vehicles in that time and only Jack Kain's Service Department works on all of my vehicles. The Service and Sales Teams are Top Shelf all of the way! A Special Thanks to Chris and Trevor, it is the Service Team that keeps me coming back! More

Ford Family Jack Kain Ford is by far the best dealership we have ever done business with. We got exactly what we wanted at a incredible price. Our sales guy Bill Jack Kain Ford is by far the best dealership we have ever done business with. We got exactly what we wanted at a incredible price. Our sales guy Bill Edwards was awesome. Even after the sale they have called more then once to make sure we are happy and to offer our special tag back from our vehicle. Mark was great as well. We bypassed our local Ford dealership who had the exact same truck we wanted and drove to Lexington. Before stepping on the lot I had called about this truck and they were great with me. We are now a Jack Kain Family, and will continue to do our business with them. Best dealership out there and completely honest. The best part is they don't push nothing on you and you don't spend numerous hours trying to make the deal. It's cut and dried quickly. No back and forth. My husband was amazed at the trade in for our car. Usually dealers want to steal your vehicle. Not Jack Kain Ford. Thy are hands down the best. More

F-250 purchase I have purchased at least 5 vehicles from Jack Kain Ford and hands down they are the best to work with. They have a real small town atmosphere without I have purchased at least 5 vehicles from Jack Kain Ford and hands down they are the best to work with. They have a real small town atmosphere without high pressure sales. They actually want you to be satisfied with your purchase and never fail to make sure you are satisfied. My salesperson, Mike Flaugher, is simply the best and easiest to work with. I can honestly say I got the best deal at Jack Kain Ford. The financing person, Mark Morford worked a deal better than what I had found on the internet without all the hasel of using an out of state company. Honestly I don't know why everyone doesn't go to Jack Kain Ford and I really mean it. Thanks, Thomas Royer More

Very good experience! Excellent Web site. "Back Row Joes", You need to check it out if you're in the market for a used car. Wonderful individuals to deal with. Excellent Web site. "Back Row Joes", You need to check it out if you're in the market for a used car. Wonderful individuals to deal with. More

diesel service Jack Kain Ford properly fixed a brake pedal noise/vibration on my truck that 3 other Ford dealerships said didn't exist or could not find? another de Jack Kain Ford properly fixed a brake pedal noise/vibration on my truck that 3 other Ford dealerships said didn't exist or could not find? another dealership had replaced my adjustable brake/gas pedals because they were leaking fluid in the floor mat and had apparently not replaced an adequate amount of brake fluid after the part replacement. I could not find another diesel mechanic at a Ford dealership that wanted to work on any part of my truck that was NOT the diesel engine. If you have had a diesel truck with a problem and no other Ford dealership would fix or repair it I strongly recommend you bring your truck to Jack Kain Ford. I had a neighbor tell me if Jack Kain Ford could not repair my truck it could not be fixed. My neighbor is a truck driver and knew what he was talking about. they took their time and fixed my truck. Also my truck DID NOT have diesel oil/grease on the steering wheel/door handles/floor mat when I got in the truck to drive it home and that was a first for me. James Hold was my service advisor, I am not sure the name of the diesel mechanic but James said he had been with Jack Kain Ford for 13 years. The diesel mechanic did an outstanding job, I picked my truck up from service on October 7th, 2014. My neighbor recommended them to me and now I can recommend them to you. My neighbor also personally drives a Ford Mustang. More