Jack Kain Ford Inc.

Great experience I bought a pre owned AMG Mercedes which i found on their website and worked with LuAnn, she was great and sent pics, videos of the vehicle and answere I bought a pre owned AMG Mercedes which i found on their website and worked with LuAnn, she was great and sent pics, videos of the vehicle and answered all questions since i am in NJ. The title clerk Lee also did all the DMV paperwork for NJ perfectly. The car was delivered fast and looked even better then the pics and videos! The clerk at NJ DMV was so impressed the title work was perfect the first time around that she said she was going to look into buying a car from Jack Kain as well. Great experience and i will contact LuAnn again when i am ready to replace my old Ram with one of their F150's. Thanks again! Mike More

Outstanding service and professionalism! After our current vehicle suddenly went to the great junk yard in the sky, we decided we wanted a truck for the next phase in our lives. I did extensi After our current vehicle suddenly went to the great junk yard in the sky, we decided we wanted a truck for the next phase in our lives. I did extensive research on each make and model and we toured dealerships all day on Sunday to get an up-close look at various vehicles. The hands-down winner was the F 150. By Monday evening our brand new, polished beauty was sitting in our garage. Bradd Gray and Bill Kain were consummate professionals who answered every question, met every need--except when they were exceeding them--and treated us both like family. Further assistance by the uber knowledgeable LuAnn Campbell and Patrick Proffitt completed the picture. This is by far the best car buying experience either of us has ever had. Well done Jack Kain Ford!! Rachael G. More

I LOVE my Ford Edge! Jack Kain Ford in Versailles, KY is the ONLY place I will go to find a great deal on a Certified Used or New vehicle! I have purchased 2 cars from Br Jack Kain Ford in Versailles, KY is the ONLY place I will go to find a great deal on a Certified Used or New vehicle! I have purchased 2 cars from Bradd Gray (a great, no pressure salesman) within the last 2 years and will not go anywhere else! The staff at Jack Kain Ford is unbeatable - experienced, friendly, accommodating and a pleasure to deal with:). Ask for Bradd when you are in the market for a new or used Ford vehicle - he'll treat you right! More

Great Dealer Experience! Jack Kain Ford Dealership is a wonderful place to shop for a vehicle! The sales people are so professional & polite, absolutely a “No pressure” atmosp Jack Kain Ford Dealership is a wonderful place to shop for a vehicle! The sales people are so professional & polite, absolutely a “No pressure” atmosphere. My salesperson, Mike was simply AWESOME!! Answered all my questions with no pressure. Once I made my decision to purchase I was out within 2 hours!! AWESOME!! My last vehicle purchase took 4 hours 😳 I will definitely go back to Jack Kain Ford!!! Thank you Mr. Kain & it was a pleasure to meet you!!! 😁 More

Bought our Taurus SHO Nick Wenn and Tom Breezes and all other made buying our car from here the right choose. We're from Indiana and we've bought 3 new ford before now and Nick Wenn and Tom Breezes and all other made buying our car from here the right choose. We're from Indiana and we've bought 3 new ford before now and my wife and I agree this was best experience we've had thanks again to everyone at Jacks More

Misdiagnosed vehicle problems, electrical and CEL I took my 2006 F360 in to Jack Kain Ford of Versailles, KY on 2 August, 2017 for a CEL (check engine light), while there I asked them to check chargin I took my 2006 F360 in to Jack Kain Ford of Versailles, KY on 2 August, 2017 for a CEL (check engine light), while there I asked them to check charging system as it had failed to start on several occasions, requiring a jump and battery charging prior to starting. CEL light was diagnosed as "underboost" remedy was new turbocharger ($1,932.28). Charging system was diagnosed as bad alternator, stated that alternator output was low, and was only charging at 13.0 volts. I asked them how they tested, and what the amperage output was on the alternator. They stated that they didn't have the equipment to check amperage output. They stated they stuck a plug in the cigarette lighter with engine running and voltage was only 13.7 volts. (paperwork states 13.0 volts). They said 13.7 volts was low and they "like to see" 14 volts plus. I asked them what the acceptable voltage was, they repeated that they "liked to see over 14 volts." I asked them what the book stated acceptable voltage was. After much grumbling, they checked and found that the alternator output (13.7 volts) was within acceptable limits, but int their experience, it was the alternator ($534.60). Labor to replace alternator was 1.5 hours (ninety minutes). Total estimate for repairs was over $3,000.00. I paid $252.94 for diagnostics. I am an FAA Certified Aircraft Mechanic. I took the truck to the dealer because I didn't have the reader to read the CEL. The charging system check was casually mentioned as an afterthought. I didn't realize they were going to charge me $125.00 to stick a voltage reader into the cig lighter outlet. They stated that they didn't actually remove the battery leads when "checking" the batteries, but checked each one with a "tester". They couldn't tell me what the "test" entailed or what type of "tester" was used. I declined their nice offer of $3,000+ of repairs. I took the truck to Advance Auto Parts in Lawrenceburg, KY. In the parking lot, I removed the alternator (three bolts, and one electrical plug. Pull belt, set retainer clip to keep tensioner held back, total of about 4 minutes, went into store, Alternator tested just fine. I replaced the alternator (total time to remove and replace was less than 10 minutes, yet Jack Kain wanted 90 minutes of paid time for job. I went home, removed all battery terminals from BOTH batteries, charged both batteries overnight, load tested both batteries in morning with a load tester (also inspected all terminals, connections at battery ground to chassis, etc. All okay. Driver's side battery tested at 13,4 static, 12.7 volts with load. Passenger side battery tested at 13,3 v 8.5 volts with load. I repeated the charging/testing of the "bad" battery once again to verify that the battery had failed. It tested bad once more. I replace both batteries as they were 3 years old and the problem has been corrected. Looked over turbo and found a loose clamp. Tightened it, reset CEL light, and problem has not recurred. Summary: One of two conclusions appear to be possible: Conclusion # 1: Jack Kain service department does not appear to have the knowledge, expertise, or tools to correctly diagnose electrical or engine problems. They do not know, or didn’t care enough to correctly test/diagnose an electrical/charging system problem and a CEL indication. Conclusion # 2: Jack Kain service department DOES have the knowledge to correctly diagnose problems, yet chooses to report “inspection results” which will produce greatly inflated profits. Once the alternator had been replaced for $534.60, I suspect that further inspection would have “discovered” that one of the batteries had failed. With respect to the “failed turbocharger” the loose clamp would have been corrected with installation of a new turbocharger. You can decide which of the above you feel is correct. Final conclusion: I would not let Jack Kain Ford service my push lawn mower. More

Excellent Everyone was super helpful from point A to Z. This was my first car purchase and I do not think my experience could have been better. Everyone was super helpful from point A to Z. This was my first car purchase and I do not think my experience could have been better. More