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Jack Kain Ford Inc.

Versailles, KY

4.6
236 Reviews
We're a family-owned dealership, built on a foundation of honesty and integrity. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Jack Kain Ford a good one - for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place. A true passion for cars, customers, and family. Lexington native Jack Kain knew long before purchasing his first dealership that he would spend his life working in the automotive industry. The son of a dairy farmer, Jack learned the true meaning of a "hard day's work" at a very young age, and although he appreciated and respected his father's line of work, he knew that it wasn't for him. While attending the University of Kentucky in 1947, Jack sold cars part time. It came to him easily, as his customers picked up on his honest approach and genuine concern for their satisfaction. Those qualities would soon define Jack's reputation in his community, and after spending several years stationed in Alaska during the Korean War, Jack returned home with high ambitions.
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3405 Lexington Rd

Versailles, KY

40383

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Showing 236 reviews

April 05, 2019

A trustworthy Dealership! I will always buy/trade with Jack Kain Ford. My experience when buying my new Ford Explorer was the best with personalized service from Bradd Gray my More

by Velvet Maroon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Sturgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
LuAnn Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradd Gray, Bill Edwards, James Holt, Patrick Proffitt
March 15, 2019

A+ Experience! My husband and I had the best experience at Jack Kain Ford! Bradd Gray went out of his way (in the pouring rain) to help us! It was a no-pressure ex More

by MAS
Recommend Dealer
Yes
Employees Worked With
Bradd Gray
March 11, 2019

Honest, friendly sales team Honest, personalized service that made the dreaded car-buying experience a real pleasure. They helped us acquire financing with an interest rate that More

by shartank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Griffith, Patrick Proffitt
February 19, 2019

Friendliest bunch ever!! We drove over two hours to view a car we saw on cars.com because it appeared exactly what we wanted. Turns out, it was and Nik was so friendly and ent More

by JessiHayre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Venn, Mark Morford
January 21, 2019

Purchase #9 My latest purchase, which was Saturday was a 2015 F-250 Super Duty 2wd srw. Traded in a 2015 F-150 XL with 31,000 miles.Its for sale now, nothing wron More

by James W. Edington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
LuAnn Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Morford, Mike Flaugher, Bradd Gray, Bill Edwards, James Holt
January 14, 2019

Great place to buy a cat Mike was the best to work with!! He is very knowledgeable about the features and performance of each vehicle he showed me. He went above and beyond sh More

by Kimescape
Recommend Dealer
Yes
Employees Worked With
Mike Flaugher
January 05, 2019

Needing more room for grandkids to ride with us. We had a 2018 Ecosport that didn't give us enough room for our three grandkids, so we took it to Jack Kain and traded for a larger SUV (2018 Explorer) More

by Stakedawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
LuAnn Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2018

Bought Ford with no hassel Everyone was friendly and helpful. I actually felt no pressure from the salesmen. My son left happy too! Thank you everyone. Sign Jesse James and s More

by Sharon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morford, Bradd Gray
December 14, 2018

Absolute Horrible Experience Ever I was suppose to be purchasing a 2016 F150 truck from them which still had a warranty. I live over an hour away. We agreed on a price and went to pick More

by NotHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
J.T.
Dec 19, 2018 -

Jack Kain Ford Inc. responded

Thank you for your review. We pride ourselves at Jack Kain Ford with providing all of our customers with an enjoyable shopping experience. I am very sorry that wasn’t the case with your experience. In order to be fair to all of our customers, we make our vehicles available on a first come/first purchase basis. In the case of the truck that you were interested in, there were more than a dozen other people interested in the same truck. The gentleman who eventually purchased it actually viewed it the day before you did and mentioned that he was going to have to speak to his Accountant before he made a purchasing decision. He returned to the dealership and purchased it with the same mechanical issues that you have mentioned in your review. According to him, he trusted that the issues would be completed by us to his satisfaction and that there would be no cost due to the truck still being covered by Ford’s warranty. In your case, you stated that you were “very particular” and wanted to wait until the truck was totally in working order before you would consider purchasing it, which we totally understand and respect. I believe It would have been unfair to the eventual purchaser if we would not have allowed him to purchase it due to the fact that we had over a dozen other people interested in the truck as well. Again, Thank you for your feedback and I am sorry that you were unhappy with your experience at Jack Kain Ford.

November 16, 2018

Used vehicle purchase Don't live in Versailles, but I have bought my last three cars from Kain, and have always received excellent sales service and follow-up. More

by TaylorMade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
LuAnn Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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