Jack Ingram Motors, Inc. Mercedes-Benz - Service Center
Montgomery, AL

5 Reviews of Jack Ingram Motors, Inc. Mercedes-Benz - Service Center
Customer Service The staff is courtesy. The wait time is not long. I am able to us coupons to save money on services rendered. I definitely recommend anyone to Jack In The staff is courtesy. The wait time is not long. I am able to us coupons to save money on services rendered. I definitely recommend anyone to Jack Ingram for quality service. More
Customer Service This morning I went to Jack Ingram Mercedes to have the transmission fluid checked in my Mercedes. I was greeted by Mr. Jack Pickett, who treated me This morning I went to Jack Ingram Mercedes to have the transmission fluid checked in my Mercedes. I was greeted by Mr. Jack Pickett, who treated me as if I were a King. As soon as he found out what I wanted he contacted a Mr John Broadway to check my transmission fluid. He made his inspection, added some fluid to my transmission and had me on my way in a very short period of time. All employees of Jack Ingram would do well to emulate the customer support and expertise displayed by Mr.Picket and Mr. Broadway. You can bet I will be a returning customer. My heart felt thanks to these two great gentlemen. More
Treated as if I was a 2nd Classic citizen I was devalued, wasn't treated respectfully, constant miscommunication, damages occurred at the hands of service providers after which they assumed no I was devalued, wasn't treated respectfully, constant miscommunication, damages occurred at the hands of service providers after which they assumed no responsibility for the damages, I was told the damages occurred because I brought the vehicle in on a car dolly not because the service people took the car off the dolly More
EXCELLENT SERVICE I WOULD RECOMMEND ANYONE TO HAVE THEIR EXCELLENT SERVICE I WOULD RECOMMEND ANYONE TO HAVE THEIR MERCEDES TO BE SERVICED HERE. MR. RICKY POPE WAS VERY PROFESSIONAL AND COURTEOUS. HE TOLD EXCELLENT SERVICE I WOULD RECOMMEND ANYONE TO HAVE THEIR MERCEDES TO BE SERVICED HERE. MR. RICKY POPE WAS VERY PROFESSIONAL AND COURTEOUS. HE TOLD ME ABOUT MY APPOINTMENT TIME AND WHAT TIME MY MERCEDES WOULD BE READY. THE TIME HE STATED WAS VERY TRUE. MY CAR WAS SERVICED AND I WAS OUT THE DOOR. VERY HAPPY AND COMPLETLY SATISFIED. I WOULD STRONGLY RECCMMEND THIS DEALERSHIP TO ANYONE. MR CLINTON PERRY WHO RESIDES IN MONTGMERY AND HAS HIS MERCEDES SERVICE THEIR TOLD ME THEY HAVE TOP QUALITY SERVICE AND I WOULD BE VERY SATISFIED. KUDOS TO MR. CLINTON PERRY HE WAS SO TRUE. JACK INGRAM MERCEDES REALLY HAS IT GOING ON. TRULY 5 STAR RATING. More
The Ingram's are committed to their customers and their employees which is why they are probably the oldest continuesly franchaised M-B dealer in the United States. They prove it everyday. They don't just employees which is why they are probably the oldest continuesly franchaised M-B dealer in the United States. They prove it everyday. They don't just service the cars because they happen to sell them. Them sell them becasue because of how they service them. A salesperson may sell the first one but the service department sells the second and third ones. Ray Ingram is to be comended for his dedication to his employees, customers, and community. More