Jack Ingram Motors, Inc. Mercedes-Benz
Montgomery, AL
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Showing 61 reviews
Mr.Gibson was very professional and knowledgeable of every question we asked and made our shopping experience a very pleasant one.The best service ever. every question we asked and made our shopping experience a very pleasant one.The best service ever. More
Anthony made my buying experience enjoyable, handled the process with a professional attitude and answered all questions with no problem. Definitely a top notch representative. Thanks Anthony process with a professional attitude and answered all questions with no problem. Definitely a top notch representative. Thanks Anthony More
I am proud to say that I have had the pleasure of shopping and buying every car I have ever owned from Jack Ingram, my car salesman Brett Snell has always gone the extra mile before and after the se shopping and buying every car I have ever owned from Jack Ingram, my car salesman Brett Snell has always gone the extra mile before and after the sell he has always gotten me the best deal. To this day I am still a happy customer and will continue to go to Brett Snell for all of my car needs and wants. Also I am pleased to say that threw my shopping experince with Brett Snell my family and friends have turned to Brett Snell for all of there car needs, because he cares about his customers before and after the sell. I recommend if your looking for a vehical and a great shopping and buying experience you should choose Brett Snell. More
I leased a 2010 from Jack Ingram in October of 2009. I communicated with the salesman through email after test-driving. He had verbally given me payment info but nothing in writing. When I asked Snell communicated with the salesman through email after test-driving. He had verbally given me payment info but nothing in writing. When I asked Snell via/email about several question including: engine size service cost payments, fuel type and service charges he quickly responded. He told me how much how much “out of pocket” I would pay, monthly payments and yearly service fees. When I turned my car in I was informed of a Vehicle Turn-in fee. This was a shock since it had never been mention. I did go back and look at my lease and the fee was there but it was never mentioned. I regret that I did not read line for line of the lease agreement before signing but I did trust I was being treated honestly and with integrity. When I went to turn in my vehicle Mr. Snell was called to the front. Upon his arrival in the showroom I told him why I was there. His only response was, “Let me get someone to help you.” I was never asked if I would be interested in another vehicle and no one ever said, thank you for your business. I would never again do business with Jack Ingram. More
The sales person that helped me was Mike Haigler. He was very professional, courteous, friendly and extremly patient. I was a first time buyer and he spent time answering all of my questions and explaining very professional, courteous, friendly and extremly patient. I was a first time buyer and he spent time answering all of my questions and explaining the various important points of the SUV. Everything was handled in a timely and efficient manner. and I would highly recommend him and Jack Ingram Motors to anyone. Gail S. Clements More
Ms. Horn was very professional and friendly. She made the entire car buying process a breeze. Everything was handled in a timely and efficient manner. No question were left unanswered. I will recommended Ja entire car buying process a breeze. Everything was handled in a timely and efficient manner. No question were left unanswered. I will recommended Jack Ingram Mercedes to anyone looking to buy a car.Great dealership to purchase a car from, and Jordan Horn is the Bee's Knees... More
Very courteous staff who ensured my wife got the vehicle she wanted at a great price for us. They worked together as a team to make the experience as painless as possible for us and we appreciate the effort she wanted at a great price for us. They worked together as a team to make the experience as painless as possible for us and we appreciate the effort they all put forth. More
EXCELLENT SERVICE I WOULD RECOMMEND ANYONE TO HAVE THEIR EXCELLENT SERVICE I WOULD RECOMMEND ANYONE TO HAVE THEIR MERCEDES TO BE SERVICED HERE. MR. RICKY POPE WAS VERY PROFESSIONAL AND COURTEOUS. HE TOLD EXCELLENT SERVICE I WOULD RECOMMEND ANYONE TO HAVE THEIR MERCEDES TO BE SERVICED HERE. MR. RICKY POPE WAS VERY PROFESSIONAL AND COURTEOUS. HE TOLD ME ABOUT MY APPOINTMENT TIME AND WHAT TIME MY MERCEDES WOULD BE READY. THE TIME HE STATED WAS VERY TRUE. MY CAR WAS SERVICED AND I WAS OUT THE DOOR. VERY HAPPY AND COMPLETLY SATISFIED. I WOULD STRONGLY RECCMMEND THIS DEALERSHIP TO ANYONE. MR CLINTON PERRY WHO RESIDES IN MONTGMERY AND HAS HIS MERCEDES SERVICE THEIR TOLD ME THEY HAVE TOP QUALITY SERVICE AND I WOULD BE VERY SATISFIED. KUDOS TO MR. CLINTON PERRY HE WAS SO TRUE. JACK INGRAM MERCEDES REALLY HAS IT GOING ON. TRULY 5 STAR RATING. More
The Ingram's are committed to their customers and their employees which is why they are probably the oldest continuesly franchaised M-B dealer in the United States. They prove it everyday. They don't just employees which is why they are probably the oldest continuesly franchaised M-B dealer in the United States. They prove it everyday. They don't just service the cars because they happen to sell them. Them sell them becasue because of how they service them. A salesperson may sell the first one but the service department sells the second and third ones. Ray Ingram is to be comended for his dedication to his employees, customers, and community. More
Just bought our second Mercedes from Jack Ingram because of their Service Department. We looked at several other makes; Lexus, BMW,VW,and Nissan. We chose to continue our relationship with Jack Ingram Merc of their Service Department. We looked at several other makes; Lexus, BMW,VW,and Nissan. We chose to continue our relationship with Jack Ingram Mercedes Motors because of the great service department relation we established while operating our first Mercedes. I have a Chrysler, Nissan Pick-up truck, and Chevrolet Corvette. All these vehicles are dealer maintained. Jack Ingram Mercedes has the best service department [Angle, Chad, Mike, Tammy] by far. Their employees, are attentive, courteous, and responsible. They do what they promise to do and deliver when they say they will. They keep you advised on the status of your vehicle or of any parts that you may ordered. In short, it's a pleasure to deal with them, generally, under a non-pleasurable condition. The Sales person, Mike Haigler, was professional, courteous and forthright. Mr. Douglas Ingram provided courteous, professional and informative, financial assistance and made it a pleasurable closing of the deal. The bottom line - your service department, et all, sold me this latest Mercedes. Please assure that they receive the recognition they deserve. Thank You, Mike Levanduski, a very satisfied customer. More