
Jack Hanania Chevrolet
St. Augustine, FL
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I recommend this dealership with the highest remarks and rating. From top to bottom they exude professionalism and the highest standards of service and friendliness. rating. From top to bottom they exude professionalism and the highest standards of service and friendliness. More
Disgusting. They lied about the software update' for my Bolt and told me that if they found a problem with it then I wasn't getting it back until it was fixed, it could be months. No loaner. This is actual Bolt and told me that if they found a problem with it then I wasn't getting it back until it was fixed, it could be months. No loaner. This is actually a scam - no dealer has the right to do this. They updated the software and told me that it was now safe. Not true, they uploaded a fancy fire alarm and reduced the charging ability. The salesman told me that he had done 'millions of these' no you haven't, millions have not been built and I doubt if there are 10 in NE Florida. Give them a miss, they are worthless. Paternalistic, patronizing. More
Chris Steer was extremely helpful and got my car back to brand new. He was great at communicating throughout the whole process and made sure I knew what to expect. Would highly recommend them! brand new. He was great at communicating throughout the whole process and made sure I knew what to expect. Would highly recommend them! More
We had purchased 12 cars when it was Jack Wilson. Never had a problem. Last year the staff fell over each other to help me when I was sold a 2 year old vehicle, never titled, for brand new retail price. had a problem. Last year the staff fell over each other to help me when I was sold a 2 year old vehicle, never titled, for brand new retail price. We agreed on a payment slightly over top end for my budget. Three weeks later I received a call that I couldn't finance it as a new car because it was 2 years old, even though it had never been titled. My payments went up $100 because of this. My trade-in was already sold so I decided to keep the new car. The next year I traded it in and have been trying to get a refund on my unused gap insurance, which should be about $3500, for several weeks. The managers do not answer their phones and you can't leave a message. I've left several messages with snarky receptionists who don't want to listen to why you have to keep calling back. It's been several hours now since my 4th call today, and still no one has called me back. I will never, ever, buy another car from this dealership. More
Buying for my Mom. She’s older and we didn’t want to spend a lot. Worked with Billy and Dacia. What an awesome experience. I recommend them and the entire dealership. Buying a car is so stressful and spend a lot. Worked with Billy and Dacia. What an awesome experience. I recommend them and the entire dealership. Buying a car is so stressful and with Davis handling it, the experience was pleasurable. More
This place is horrible they sold me a 2019 Chevy Malibu and it was the biggest lemon and they would not help The car filled up with water every time it rained electrical problems and it was the biggest lemon and they would not help The car filled up with water every time it rained electrical problems More