Jack Hanania Buick GMC

Do NoT purchase a vehicle from this dealer. We purchased a 2026 GMC truck in Oct. 2025 from this St Augustine GMC dealer and as of today, Dec 30, the title and tag issue remains. They mailed We purchased a 2026 GMC truck in Oct. 2025 from this St Augustine GMC dealer and as of today, Dec 30, the title and tag issue remains. They mailed us paperwork regarding the purchase just the last few days and the temporary tag they mailed to us had already expired before they even mailed the packet…..we don’t see how they stay in business if they treat all their customers the way we have been treated. Way too many headaches for this truck. Not worth it. Richard and Ava Francis. More

Stay away from Jack Hanania Buick GMC Brought my Camaro in for a oil change and was told the timing chain cover was leaking. Dropped off before Thanksgiving, got a call from service rep my service r Camaro in for a oil change and was told the timing chain cover was leaking. Dropped off before Thanksgiving, got a call from service rep my service rep that my battery was dead and wouldn't hold a charge. When I dropped my car off all was good and my battery was new in Nov 24. I got a replacement battery and brought to their shop. I was told the car would be ready later that day. Service rep calls me and I go over to pickup my repaired car. Signed my paper work and proceeded to enter my car. Started her up to find out my stereo not working, and then I notice 2 fuses in my center console which were not there when I dropped my car off. I go inside to see Lindsey about this and she says, oh the tech removed them cause when he jumped your car the amp for the subs woofer was smoking. I'm like WHAT ? The tech comes over and states when he tried to jump the car the amp was smoking. He proceeded to show me. I was like what did you do to my car ? He said my manager told me I can't work on this as it's aftermarket. I was floored. Sub woofer amp fried. 8 channel amp fried, sub woofers fried, wifi fried, onstar speaker fried. Service manager states they are not responsible. $8000.00 worth of stereo fried by a tech, Took my car to another shop and they stated the jump must have been reversed or a higher than 12 volt was used. Long story short I got shafted. This place has always done my service work. NEVER again. Dropped a letter off for the general manager and not one peep from them. Stay away. Scanned the car and there was 44 faults some with voltage spikes. ZERO STARS More

Worst experience I have ever had. Terrible experience. Has me use their stupid finance and can’t even do prepaid principle. Didn’t wash my car. Gave me a crap deal on my other car. Wo Terrible experience. Has me use their stupid finance and can’t even do prepaid principle. Didn’t wash my car. Gave me a crap deal on my other car. Would NEVER go there or recommend. More

Said they "detailed" my car. Picked it up...no washer fluid, leaves and grass all inside the hood of the car, dirt. Brought it back to put washer fluid in and get "detailed" ag Picked it up...no washer fluid, leaves and grass all inside the hood of the car, dirt. Brought it back to put washer fluid in and get "detailed" again...Mike assured me it was all perfect. Apparently, didn't even check, drove it off the lot...NO WASHER FLUID. Someone came out to put washer fluid in and tons of leaves and grass in the hood of the car. Also told me I had to PAY to clean my used car I turned in and gave me the worst deal ever. Never cleaned it, just put it right out front. Bought an Envista, told me it had ambient lighting. Bought the Envision instead because Envista does NOT. They did not give me a great deal on that either (the issue above). No offer of water, coffee, snacks while you sit there for 3 hours. Hardly anywhere to sit...and on top of that...didn't know anything about the car..I would ask questions and he would say.."uummmm, I'm not sure". When I asked about issues with the car "I'm not sure" If youre' managing a place, you should look at every single car that goes off that lot and make sure it's in pristine condition. More

Micheal is a theif that will coherse you into signing papers under duress then sell the vehicle you traded in before its even paid off, when you simply wanted it back after their finacing fell through. H papers under duress then sell the vehicle you traded in before its even paid off, when you simply wanted it back after their finacing fell through. Horrible manager and should be fired More

Great Service team! My family was stuck in town with a dead vehicle on our vacation travel home day. Trey and the GM service tech (sorry never learned his name) were abl My family was stuck in town with a dead vehicle on our vacation travel home day. Trey and the GM service tech (sorry never learned his name) were able to squeeze us in on a Saturday morning and replaced the starter motor. In and out of the dealership in under 3 hours. Great experience. Thanks Gentlemen. More

I picked up my second Buick from this dealership at the very end of February. Nobody ever followed up to see how I liked the car, etc. After several months I realized I have not received a new registration very end of February. Nobody ever followed up to see how I liked the car, etc. After several months I realized I have not received a new registration for my vehicle. I called to speak to my sales representative but he’s no longer there. I called twice today and every person the receptionist switched me to was futile. All I got was a voicemail message. Several hours have gone by and no response has called me. I can’t continue to drive without a registration. This is horrible service that one, no one ever contacted me about my car, and two, that I can’t speak to someone immediately about this. I can’t, in good faith, recommend this dealership. More

Drove 2 hours to the dealership to look at a 2015 Tahoe. We test drove it and wanted it. List price was 21777.00. sales woman came back with the agreement and it has 2000.00 added to list price because w We test drove it and wanted it. List price was 21777.00. sales woman came back with the agreement and it has 2000.00 added to list price because we had no trade in, 3800.00 in dealership fees. The 20777.00 became 29255.00. are you kidding me. The sales women said those fees were for transporting,clean up ECT. We left. 9000.00 more we had nothing to talk about. Sales manager called us back and said he would remove all fees and give us a 70000 mile warranty... This dealership showed me what they are made of... Run from these folks!!! No ethics... I should have not wasted my time. Shady shady shady More

which helps to maintain my mental health, and most of all I am not able to travel the way that I need to take care of family business out of state. Despite all those things not being able to be done bec all I am not able to travel the way that I need to take care of family business out of state. Despite all those things not being able to be done because I am without my vehicle, I have not received one phone call with an update on the status of my vehicle as of today. I went to the dealership one day to get some paperwork on the new truck and that is when I learned of the back order on the second transmission. Imagine how I felt when I pulled up and saw both of my trucks sitting side by side neither one of them working and both with the same issue. Buyers beware of this dealership. They only care about one thing and that is the bottom line of that sale. They offered a more expansive vehicle to me to purchase even after I gave them my affordable price range. Again, that bottom line was there goal! My truck been there over 30 days! More