Jack Giambalvo Buick GMC

Let me preface this by saying I purchased my first vehicle from Jack Giambalvo almost 4 years ago and had a great experience, notice I say had. I bought my vehicle from them in February. We were luc vehicle from Jack Giambalvo almost 4 years ago and had a great experience, notice I say had. I bought my vehicle from them in February. We were lucky enough to be able to pay cash at the time. I bought my 62 year old father in law this vehicle a beautiful (So we thought) 04 Ford truck sitting proudly in the front row. My father in law was in love at first site and didn't want to test drive it. The sales manager tells us the checklist is done and we felt no need to check it over. We got it home that same night and my husband noted a larger than silver dollar sized hole in the body by the truck bed, I called immediately giving them the benefit of the doubt, at which time they said they would take care of it. 3 weeks went by with the run around on how to get it fixed and who was going to fix it. I had to speak to the VP who told me sometimes that is part of buying a used car and that is "Common in older vehicles" and was shocked the sales manager would have offered a fix. Finally the fix was provided for the hole (which was poor because they paint was already chipping) we took it to their body shop who had it for 4 days (without offering a loaner vehicle) and when we picked it up the job was terrible. My husband took it to the dealership and showed it to the sales manager, who arranged the whole thing and by the way told the body shop not to fix it properly, said it was fine. I am shocked that I would have to fine tooth comb a vehicle and there is no disclosure. These people that run, sell and manage this dealership are sneaky, don't trust a word they say!!!!!!! More

I work for a company the is a GM supplier, so I knew that I would get a great deal from any dealership that sells General Motors cars. I bought a car from Bill Gibson at Jack Giambalvo Buick/GMC 4 years a I would get a great deal from any dealership that sells General Motors cars. I bought a car from Bill Gibson at Jack Giambalvo Buick/GMC 4 years ago and was so pleased with the experience, that I didn't even consider any other brands. I was determined to buy a car from Bill, so I limited my choices to the brands he sold, which were Buick and GMC. I had experienced a job loss since my last purchase, so my credit wasn't as clean as it was the last time. Bill and the finance team made the process extremely pleasant. I didn't think I would qualify for a new car loan, and was considering buying a beat up used car, but the Giambalvo team made everything work out for me. I plan to see them again, when I need to replace my next car. More

great car buying experience, very friendly, easy to work with, no high-pressure sales, everything went very smoothly, nice car with low mileage at a reasonable price with, no high-pressure sales, everything went very smoothly, nice car with low mileage at a reasonable price More

Very friendly atmosphere. Lance was great, and wow, they didn't take forever to make a deal, the time actually passed very fast. Even with the financial lady Lita - - wonderful experience. Judy Heuer didn't take forever to make a deal, the time actually passed very fast. Even with the financial lady Lita - - wonderful experience. Judy Heuer More

I returned to this dealership to buy another truck because my experence here has been second to none in the past. I'm happy to say things have not changed, this dealer really cares...There service de because my experence here has been second to none in the past. I'm happy to say things have not changed, this dealer really cares...There service department is the best around and are always willing to help even if a repair is out of warranty they will do their best to make it right without charge. I worked for the first time with Daryl Martin as my sales rep and even with him being new there he was very helpfull and I fell got me the best deal for my trade as well as lowering the purchas price of my new GMC 1500 SLT. I would reccomend him as well as this dealer to everyone wanting a good deal and a great experience at truck buying. Thanks! More

My husband and I agree this is the best car buying experience we have ever had. We called about the vehicle we wanted to see, and it as parked right out front when we got there. Our salesman was nev experience we have ever had. We called about the vehicle we wanted to see, and it as parked right out front when we got there. Our salesman was never pushy, and we felt like he helped us get the best vehicle possible. We would both highly recommend Jack Giambalvo and plan to do our car shopping there in the future. More

Our overall experience with Jack Giambalvo Buick GMC was good. We traded in a 2008 Chevrolet Cobalt LS, for a 2008 Honda Civic EX. Our sales consultant was Donald Cranston. He was very helpful and profes good. We traded in a 2008 Chevrolet Cobalt LS, for a 2008 Honda Civic EX. Our sales consultant was Donald Cranston. He was very helpful and professional. We brought along some friends who knew a little more about cars to check out the Civic for us, and Donald treated them with the same respect as if they were buyers as well. The entire process was made easy to understand, and all of the employess we dealt with were friendly. It is for those reasons that we have given ratings of 5 for all but the price. We were able to negotiate an extra $500 for our trade-in, which was nice. The price was very competitive for everything we'd seen in the York, PA area. We only gave a rating of 4 for price, because there were a few comparable Civics within 50-75 miles listed a little bit cheaper according to autotrader.com from other dealerships. For the local market though, Jack Giambalvo was very competitive. We would recommend this dealer, and specifically Donald Cranston. More

WOW...I'm the new owner of a 2011 Buick LaCrosse SDN AWD! From the very beginning to the final signing of the papers, our experience was awesome. Daryl and Ray were attentive to what we wanted in a vehicle From the very beginning to the final signing of the papers, our experience was awesome. Daryl and Ray were attentive to what we wanted in a vehicle. Never overpowering their position, but knowledgeable. John came through for us in the negotiation. He didn't down play the vehicle I was trading in, which made me feel comfortable. Lita was the final answer to our sale. She took care of the paper work, etc., with ease. The entire team is wonderful and professional. No one will appreciate this Buick LaCrosse more than me:) Thanks to all of you. More

My wife and I found drove up from Marlyand to check out a used Nissan Quest. We were greeted by John Saum and Daryl Martin helped us with the sale. The customer service was excellent from start to finish. Th used Nissan Quest. We were greeted by John Saum and Daryl Martin helped us with the sale. The customer service was excellent from start to finish. The one thing that stood out the most was honesty. Dealerships usually are not known for this. But, those guys are hard working, honest men with the customers best interest at hand. The price was right and the staff was friendly. If youre in the market for a new or used car go to Jack Giambalvo Buick GMC. More

Jack Giambalvo is a local dealer with whom I have now experienced purchase and maintenance of three vehicles. A mazda 626 ( 180000 plus miles) when it finally died ) and a Pontiac Grand Prix (124000 mile experienced purchase and maintenance of three vehicles. A mazda 626 ( 180000 plus miles) when it finally died ) and a Pontiac Grand Prix (124000 miles which I continue to drive and in spite of relatively high miles---still looks good and runs " great ". This experience spans a period of thirty ( 30 ) years and is a tribute to the excellent and professional maintenance and service approach of Jack Giambalvo. I have most recently added to my "( fleet ) a new Lucerne and fully expect the same result(s). On the sales side ---excellent experience. Don Cranston---knowledgable and professional. And not " pushy "!!! And when you condider all the vehicles offered with all the " bells and whistles " involved his experience came to the surface when telling my wife and me all the important " features " on our new Lucerne. We are looking forward to many continuing years with Jack Giambalvo. Regards-----Earl Brunk ( proud owner of a new Lucerne ) More