Jack Giambalvo Buick GMC

Lance Sease “knocked it out of the park again!”He is always available and willing to assist a customer in need-even on New Years Eve!! He is a wonderful sales associate way beyond the sale! He is such always available and willing to assist a customer in need-even on New Years Eve!! He is a wonderful sales associate way beyond the sale! He is such an invaluable resource! JG dealership should be pleased to have such a top notch employee!! Thanks Lance for help! Joe & Theresa Chiodi More

Fabulous first time experience This is my first time buying a car from JGB and my husband and I couldn't be more pleased with our experience! I wasn't sure that I was in the market This is my first time buying a car from JGB and my husband and I couldn't be more pleased with our experience! I wasn't sure that I was in the market to purchase a car but Lance Sease changed all of that and we are happy that he did! He is a Rock Star!! He made the entire process very easy and enjoyable! He is extremely talented and throughout the entire, easy (no pressure) process he had the innate ability to get feedback from us and he knew just what car we wanted. I would wholeheartedly recommend Lance to anyone who is looking to buy a vehicle. Thank you Lance for all that you did to make this a special event! Theresa & Joe Chiodi More

Very good first time experience We were searching for a used truck that was still in good condition, and found it at the Giambalvo dealership. We were a little concerned after readin We were searching for a used truck that was still in good condition, and found it at the Giambalvo dealership. We were a little concerned after reading the reviews online but decided to go for it and set up an appointment. Our experience was nothing short of exceptional. We arrived at the dealership and spoke with Ben Catlin, who was very pleasant. He allowed us to take the truck to our local mechanic to check it out since it was being sold as-is (due to the age of the vehicle). After the garage gave the OK, we came back and were able to negotiate on the price. We hit a blip when they ran our credit because I forgot that I froze my credit score. They were very accommodating and gave us time to sort that out. When we came back, we signed the paperwork and drove off with our truck! Couldn't have been a more pleasant experience with very nice and knowledgeable staff. A++ More

Don’t waste your time Don’t waste your time. They are NOT serious about selling cars. You can clearly see that upon entering the sales floor. Abridged version.... went t Don’t waste your time. They are NOT serious about selling cars. You can clearly see that upon entering the sales floor. Abridged version.... went there on Wednesday to see a car I had called about (knew I was coming). Car parks out back dirty with a kids seat and old trailer hitch sticking our. Day 2 Came back with wife to look at car and test drive. Car STILL dirty test drove and sat down to make deal. Was told it was too late in the evening and I would be called the next day. Didn’t happen. Day 4, was called and told we were approved to purchase BUT sales manager had car on camping trip for the weekend????? And we “needed to put deposit down ASAP”. More Talk from fiance lady. Day 6 sent business assiciate to put down deposit since I could not. He arrived to see the vehicle covered in mud inside and out, trailer hitch still in vehicle and over 500 miles put on since test drive..... don’t think so. Was told a number of falsehoods and misleading info about the manager and his “camping trip”. He can keep it. I’m sure management will put some caned Response about how they are sorry and blah blah blah. If your serious about selling cars why would you not AT LEAST wash the car. Don’t waste your time or money. You can easily do better elsewhere. I did More

Deception I had my car in for repairs and was under the impression that I would be able to pay my bill with my Synchrony car card, because they where listed as I had my car in for repairs and was under the impression that I would be able to pay my bill with my Synchrony car card, because they where listed as a pertisapating service. I was told when i went to pay that in though they where a pertisapent that they did not accept that for payment. I have spent alot of money there and now will never use them again More

Very pleased with the entire Giambalvo GMC team I have nothing but good to say about Jack Giambalvo GMC. The entire team continuely goes above and beyond . Very friendly and professional and very I have nothing but good to say about Jack Giambalvo GMC. The entire team continuely goes above and beyond . Very friendly and professional and very polite personnel Totally Stress free dealership . Our salesman’s business card speaks the truth . Bob M. Does not just sell cars he makes friends and we countiue to experience the hospitality from everyone. The service department is excellent . And this dealership is so worth our 2 1/2 hr ride from our home. And by the way I love my 2017 Sierra Denali HD Ron and Nancy W. Woolrich, PA More

Best service department. Sales mot so much. I was looking for a used encore. I have bought 2 cars already from the franchise. Went to buy the 3rd. Picked the car out but the sales department wo I was looking for a used encore. I have bought 2 cars already from the franchise. Went to buy the 3rd. Picked the car out but the sales department wouldn't deal on it. I offer a price they said no. I went to hanover saw same car make model and package. $2500 cheaper with 10k less miles. So i bought it. Still under warranty had an issue took it buick in york service department was one of the best. They did a great job. And very friendly. A week later i see that they lower the price to what i offer. They could of had the sale a week ago. Maybe time to look for a new sales manager. More

New purchase On Jul 18, 2017 you gave us this review: 5.0 /5 Wonderful purchase experience. Great price, very friendly sales dept. My truck was detailed a On Jul 18, 2017 you gave us this review: 5.0 /5 Wonderful purchase experience. Great price, very friendly sales dept. My truck was detailed and ready to go when I got there to pick it up. They thoroughly explained all the features of the truck. I would highly recommend them. More

AWFUL DON'T SHOP HERE!!!!! This place does FALSE ADVERTISING!! They advertise a price online then when you go in the price jumps up!! I was looking at a vehicle online and was v This place does FALSE ADVERTISING!! They advertise a price online then when you go in the price jumps up!! I was looking at a vehicle online and was very interested and then when I went in to look at it the price was not as advertised!! They kept making excuses and didn't even want to work out a deal with me!! Don't get me wrong I have the money but I was defenently NOT BUYING FROM THESE GUYS!!! THEY HAD AWFUL CUSTOMER SERVICE!! At one point they stated I had been their before and I never have set foot in that place at all!! Plus I know how much my trade in is worth and other dealers wanted to give me close to 10k more for it!!! DEFINITELY DON'T RECOMMEND THIS PLACE AT ALL!!!!!!!! They lost my business and much much more!!!! More