Jack Demmer Lincoln

Excellent Service Spoke with Barry via phone; excellent communication, polite, thorough and willing to assist. I called other dealers who would not even price a car un Spoke with Barry via phone; excellent communication, polite, thorough and willing to assist. I called other dealers who would not even price a car unless I test drove or came in... Barry was great! More

Good leasing experience Today was my 4th Lincoln that I have leased from salesman Wael Mozahem with complete satisfaction. Whatever accessories and features that I desired we Today was my 4th Lincoln that I have leased from salesman Wael Mozahem with complete satisfaction. Whatever accessories and features that I desired were supplied at a reasonable price. More

Excellent service from salesperson Barry Price was very helpful in getting the car with all the accessories and I wanted would deal with him again.I would give Barry an excellent rating Barry Price was very helpful in getting the car with all the accessories and I wanted would deal with him again.I would give Barry an excellent rating More

Exceptional customer service I had the opportunity to purchase a vehicle coming off lease, a 2014 MKZ with Samer Awazem. Samer usually only works with new car purchases, however I had the opportunity to purchase a vehicle coming off lease, a 2014 MKZ with Samer Awazem. Samer usually only works with new car purchases, however because of the outstanding relationship he had with his client who was turning in his lease car, Samer agreed to help me purchase that car. He had everything prepared and ready for the transaction, especially exceptional since this car would be plated and titled to drive to another state. He took the time to explain every paper I had questions on, and he also sat in the car with me, programmed my phone and XM radio for me. He taught me what the most important gauges on the car meant and how to use them. I had a ton of questions and he answered them all, with a smile and can do attitude. He gave me all the time I needed and made me feel important. He sold me the vehicle clean & with a full tank of gas in it, When the Secretary of State took longer than expected getting the temporary plate for me, he made sure to check on me while I waited and offered me food and a drink. Everyone in this dealership was friendly and seemed to enjoy their job and they were also willing to help me, when Samer was on the phone, if I needed something. I will drive 5 hours to come back to this dealership again. Best customer service at a car dealership I have ever received, and I currently own 5 cars. This dealership should be a role model for other Lincoln dealerships to strive to be like. Thank you for a job well done. More

Great first experience buying Lincoln Have been dealing with jack Demmer ford for many years and have been completely satisfied. So made sense to get my wife's Lincoln through jack demmer Have been dealing with jack Demmer ford for many years and have been completely satisfied. So made sense to get my wife's Lincoln through jack demmer Lincoln. Very satisfied with the sales experience and our new Lincoln MKC. thank you Jim Rosales and the jack demmer staff. More

Great New and Used and Service! I have used the service department for many years now and would not go any where else. They are very friendly, professional and work with you on pric I have used the service department for many years now and would not go any where else. They are very friendly, professional and work with you on pricing when you ask. My husband recently traded in his older vehicle for a used vehicle and was very happy with the outcome. I recently purchased a new vehicle and was also very happy. We have worked with Josh Hershey, Rick Adkins, Charlie Wagner and others......all highly recommended. Everyone we have worked with treated us like family! More

Great Place To Buy A Vehicle I have purchased 3 vehicles from Jack Demmer Lincoln and have had a great experience each and every time. The sales and management staff are very frie I have purchased 3 vehicles from Jack Demmer Lincoln and have had a great experience each and every time. The sales and management staff are very friendly, helpful, and go out of their way to make you feel welcomed and comfortable. I traded in 4 vehicles over my 3 purchases and was given a fair or above blue book value for each trade. I would highly recommend going to Jack Demmer Lincoln for your next vehicle purchase. More

my new lincoln mkz I was referred to jack demmer dealership. I walk in was greeted with a nice smile and the best personality. I turn ed in my 2014 explore in for linc I was referred to jack demmer dealership. I walk in was greeted with a nice smile and the best personality. I turn ed in my 2014 explore in for lincoln mkz. I like the deal I got off on my trade in an new vehicle. My sales person was Profesional and full of smiles which made me feel comfortable. Thank you Jack Demmer and Sam Awazem. Your the Best. Verlinda More

Poor Customer Service The worst customer service ever. I drop off my Lincoln Navigator at 8:30 in the morning to check the suspension. At 2:30 pm I called to find out the s The worst customer service ever. I drop off my Lincoln Navigator at 8:30 in the morning to check the suspension. At 2:30 pm I called to find out the status of my vehicle. I was told the mechanic had not looked at it yet, but would call me when he does. Now it is 4:30 and no phone call. So I called again to check on my car. I was told the mechanic had a lot of cars before mine and would not get to it until Monday. You had my car for 8 hours and you couldn't call to tell me the mechanic couldn't get to it until Monday. So now I'm mad and said I coming to get my car and hung up the phone. Then I realize I needed a ride. Call back at 4:49 to requesting car service and was told, "She was not here right now, but if you give me your name and number I'll have her call you when she get back". I walked to the dealership to pick up my car. The funny thing is, Ted gave me the keys and said, "We had it washed for you". Seriously, do you think I care about a car wash.... I did speak to the manager, but I don't think anything was done or said. I will never go there again. More

I was on the market for a certified Lincoln mks. I found I was on the market for a certified Lincoln mks. I found one one line at Jack Demmer Lincoln so i emailed them. Sales rep Charlie Wagner responded I was on the market for a certified Lincoln mks. I found one one line at Jack Demmer Lincoln so i emailed them. Sales rep Charlie Wagner responded in a very timely fashion. The car was already priced well but was a little more than i wanted to pay, to make a long story short I asked Charlie Wagner could he get me closer to the price where i was comfortable. He did !!! He meet me half way !!. I told charlie i was coming from out of state and asked the honest description of the car because I didn't want to drive 3 hours for nothing. Mr. Wagner was very honest about the description of the vehicle. He said you are going to love it !! I took him at his word, faxed him all my information and he took care of the rest. When i arrived at the dealership the beautiful car and Charlie Wagner was there to greet me. He asked if i wanted to take it for a test drive considering i only saw they vehicle on line, I test drove the car for 20 minutes and LOVED it. Since he had already processed the paper work and they told me my monthly payments, all I had to do was sign papers. The deal probably took an hour, NEVER IN MY WILDEST IMAGINATION did i think looking at a car online and taking some one's word for it would be so simple. Well, it was at Jack Demmer Lincoln and i sincerely thank Mr. Charlie Wagner for that experience. He and his sales team were extremely nice and very professional. I would highly recommend Charlie Wagner at Jack Demmer Lincoln More