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Jack Demmer Lincoln

Dearborn, MI

4.8
479 Reviews

21531 Michigan Ave

Dearborn, MI

48124

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Showing 479 reviews

August 08, 2019

Doing business was a pleasure Everything went very smooth, no pressure. My offer was accepted...no back and forth. Will definitely come back in the future. Salespeople were very pr More

by Wfg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave McLain, Paul Sugars
Aug 29, 2019 -

Jack Demmer Lincoln responded

Thank you so much for your positive feedback! We are happy to hear that doing business with us was such a pleasure. We hope you are continuing to enjoy your new vehicle & we are always available for anything you may need!

August 07, 2019

Fast and courteous service We were 600 miles from home when we experienced problems with our Ford Excursion. The Service Department diagnosed the problem, made the repair, and g More

by Dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Conley
Aug 29, 2019 -

Jack Demmer Lincoln responded

Thank you so much for the positive feedback as well as your business, Dick! We are glad our team could provide you with 5-star service away from home.

July 24, 2019

Excellent lease process Leasing my first car in 10yrs was easy and quick. Service was fantastic and all my needs were met. Loved being able to text my salesperson and love th More

by Jpk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Racha Hodroj
Aug 29, 2019 -

Jack Demmer Lincoln responded

Thank you so much for your business & positive feedback! We are glad you had such a pleasant buying experience with Racha and are happy that technology made your sales experience & will continue to make your ownership experience so fantastic.

July 23, 2019

Very satisfied Mr. Dave McLean was very attentive to my concerns and questions. He provided very timely follow-up, with professional empathy. I will purchase a car More

by Harold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave McLean
Aug 29, 2019 -

Jack Demmer Lincoln responded

Thank you so much for your business as well as your 5-star feedback, Harold! We are happy to hear that Dave provided you with such a positive experience.

July 23, 2019

Sheer Professionalism I was totally pleased by both the courtesy and professionalism displayed by my service Rep. Anthony Santiago. He was very friendly, thorough and 100 p More

by Lavine54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
Aug 29, 2019 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star feedback, Lavine! We appreciate your kind feedback & agree with you that Anthony is certainly an asset to our dealership.

July 23, 2019

Worry-free, as usual! Great service - needed maintenance is thoroughly explained. Anthony clearly explains what can wait a month or so and what is needed immediately. I tr More

by Lab2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony - why isn't his name on the list? I selected service and asked this question before.
Aug 29, 2019 -

Jack Demmer Lincoln responded

Thank you so much for your continued loyalty as well as your 5-star feedback! We are glad Anthony is always very thorough in explaining the necessary maintenance your vehicle needs. We do not pay for the upgraded Dealerrater.com service which is why you cannot select Anthony's name. I can assure you that including his name or any employees name in the text of any online review is always very helpful and great to see for not just our internal management team to acknowledge, but for potential customers to see too. Thank you again!

July 22, 2019

Exceptional Customer Service This is my 4th Lincoln, love the luxury & style. Each time the car has been upgraded to be more luxurious although the price increased the quality i More

by DIVAMOMMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentleman retired that was my first consultant , Samer Awazem
Aug 29, 2019 -

Jack Demmer Lincoln responded

Thank you so much for your continued loyalty & positive feedback. We are glad Samer always keeps you happy & is a great resource for all of your questions. We appreciate you taking the time out of your busy day to share your kind words online with us also.

July 18, 2019

Excellent and courteous service I’m always treated well here. There is professional, courteous service. The job is well done and returned to me shiny and clean. If I’m unable to wait More

by Rezree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony and Amer in quick lane.
Aug 29, 2019 -

Jack Demmer Lincoln responded

Thank you so much for your positive feedback and continued loyalty. We are glad Amer & Anthony continue to take such great care of you.

July 17, 2019

Honesty Another Qicklane dealer said both my lower control arms needed immediate replacement. So I made an appointment a Demmer Lincoln. Took he car in and th More

by Ken 52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service.
Aug 29, 2019 -

Jack Demmer Lincoln responded

Thank you for your business & kind feedback Ken & Nancy! We are always here for anything you may need.

July 16, 2019

15,000 Check Up and Oil and Filter Change plus Tire Rotation I usually stop by in the afternoon when it is quieter. Within the hour they have been able to do whatever is needed. All of the service people are pro More

by Mickey13*
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know who was sitting behind the desk but they were professional and accommodating.
Aug 29, 2019 -

Jack Demmer Lincoln responded

Thank you so much for your positive feedback & business, Mickey! We appreciate your continued loyalty and are glad our team can always take care of your vehicle needs in a timely manner.

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