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Jack Demmer Ford

Wayne, MI

Overview
Reviews
Vehicles
4.7
638 Reviews
Call Dealership (800) 275-3673
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37300 Michigan Ave

Wayne, MI

48184

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Showing 638 reviews

May 13, 2022

Pat in service is the best service advisor that I have ever dealt with. Please tell him thanks for everything he does. Keith Martin More

by martin13636 Keith Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat service
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May 01, 2022

Pleased with the recall, service and the cost. Pat was helpful with a few suggestions. It was an easy and comfortable experience. Thanks More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat K.
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April 22, 2022

Everything was done very professional Bob explained everything and I was happy with the vehicle More

by cbek9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Pugh
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April 08, 2022

When I found the car on the website, I saw a window that would allow me to check the car availability. I gave the vin # and was told that the car was still available. I provided my phone number and email ad More

by md_petry
Recommend Dealer
No
Employees Worked With
Don’t remember name
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Apr 08, 2022 -

Jack Demmer Ford responded

My name is Jennifer and I work in our Internet Department. I understand your frustration. The Pre Owned Market is in such demand our vehicles are selling very quickly. Our website listings are updated daily, but there are a few factors such as obtaining financing and title work that may delay the client taking delivery, creating a delay in the listing update. I am pleased that we reached out to you first thing Monday when we reopened for business. We would love to be able to update our site in "real time" but unfortunately the technology is not there yet. Please reach out to us via the email reply we sent and we would be pleased to continue to assist you in your vehicle search.

March 25, 2022

The staff was extremely helpful and friendly. All my questions and needs were taken care of. My car was clean and ready for me when I arrived. I was in and out of there in a very timely manner. More

by Ktowler7754
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Towler
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March 24, 2022

I had a great new car buying experience with Greg Tyler, new car salesman at the dealership More

by Iwena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
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March 24, 2022

It’s clean and family friendly. Always someone ready to help me. It’s close to home. More

by Laleta Dozier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill English
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March 12, 2022

Pat Horylak was the most professional tech I’ve ever worked with! Thanks Jerry Cullen More

by Jcboxcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Horylak
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February 05, 2022

Brought my vehicle in for some warranty work, was advised they currently didn't have the parts, but that they push an emergency order in for them. Parts got delivered quickly and they had my vehicle ready wi More

by GB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
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January 26, 2022

Super fast customer service! Good Communication and friendly staff! Thanks to Pat and Tammy in the service department for making everything a breeze! More

by rebeccalyle2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat, Tammy
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