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Jack Demmer Ford

Wayne, MI

4.8
638 Reviews

37300 Michigan Ave

Wayne, MI

48184

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Showing 638 reviews

January 09, 2013

Demmer sends out electonic thank yous for the purchase. I would think there would be personal calls asking how things are going, etc. You seem to take the customers for granted once you complete the sale. More

by David Ippel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 03, 2013 -

Jack Demmer Ford responded

Thank you for the feedback. We appreciate you sharing your opinion and value you as a customer.

January 07, 2013

very dissapointed with the car when I went to pick it up. Was still able to see deep scratches in the hood where they did the repair. The body shop fix it the next day. Went to pick the car up again and wh More

by s perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
1
Jul 03, 2013 -

Jack Demmer Ford responded

Thank you for your feedback. I'm sorry about your experience with us. That is not how we pride ourselves on conducting business. Please don't hesitate to email me privately if there is anything I can do to help reconcile the situation or help you out in the future. jddemmer@demmer.com

January 02, 2013

I am writing this review for Jack Demmer Ford in order to give my salesman (Rex Adkins) credit for an overall excellent new car buying experience. Glenn T (2013 Escape) More

by getom59
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Adkins
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the review, Glenn! We're glad Rex took great care of you!

December 14, 2012

Roybn Boyd is a pleasure to deal with. I have purchased 3 new vehicles from her within the last 4 years. She sent me a birthday card which I thought was very nice. She was helpful in negotiating the trad More

by RWHuth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Boyd and Houston Guyton
Jul 03, 2013 -

Jack Demmer Ford responded

Thank you so much for the review! We really appreciate it. We're glad you continue to have positive experiences with us both in sales and service and look forward to seeing you back in the future!

December 11, 2012

Friendly and helpful, took the time to make us feel like we were his only customer. I will always go to Jack Demmer Ford for my new car needs. More

by jayberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Movsesian
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the review!

December 07, 2012

Purchase a used CERTIFIED F150 supercrew 4X4 with 53K miles. First they were not going to sell me the truck at the agreed upon price. (wanted more money after I got there) On the way home the heater More

by bmturcotte
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lori (used cars)
Jul 03, 2013 -

Jack Demmer Ford responded

We're sorry about your experience with us. That is not how we pride ourselves on conducting business. If there is anything I can do to reconcile the situation or help you in the future, please do not hesitate to email me privately at jddemmer@demmer.com .

December 05, 2012

Mark Movsesian, our salesman, was great! No pressure sales. He was very informative and helpful. He made buying a new car seamless and enjoyable. I traveled a long way to buy my car from Demmer Ford. More

by Mirabella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Movsesian
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the review! We're glad Mark provided you with a great sales experience!

December 05, 2012

I was greeted with respect when I first came in, after I explained what I wanted, Rex went over the details completely. He showed my wife and I the car we wanted and explained all of the options the car had More

by Garlen Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Adkins
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the positive feedback! We're glad Rex took great care of you!

December 04, 2012

Overall satisfaction with the dealership experience. The staff at Jack Demmer Automotive are very friendly, courteous and knowledgeable. The Ford Taurus is an exciting vehicle and priced competitively. I'm More

by Michael Suliman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Wisniewski
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the review! We really appreciate the positive feedback! We hope you are continuing to enjoy your Taurus.

December 01, 2012

I leased a vehicle from Jack Demmer because of the help and hard work from my salesman Bob Pugh. He is peerless when it comes to customer service, product knowledge, and friendliness. More

by jeffrey.bayer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pugh
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the review! We're glad you were completely satisfied with your experience with Bob.

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