
Jack Demmer Ford
Wayne, MI
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Demmer sends out electonic thank yous for the purchase. I would think there would be personal calls asking how things are going, etc. You seem to take the customers for granted once you complete the sale. I would think there would be personal calls asking how things are going, etc. You seem to take the customers for granted once you complete the sale. More
very dissapointed with the car when I went to pick it up. Was still able to see deep scratches in the hood where they did the repair. The body shop fix it the next day. Went to pick the car up again and wh Was still able to see deep scratches in the hood where they did the repair. The body shop fix it the next day. Went to pick the car up again and where the windshield was replaced the molding on the bottom was pulled up 1/4 inch, and they had to redo the molding again. They took the anntenna off of the car and didn't put it back on the car. I feel that the body shop people should have inspected the car before they called me to pick the car up. Very disapointed in them More
I am writing this review for Jack Demmer Ford in order to give my salesman (Rex Adkins) credit for an overall excellent new car buying experience. Glenn T (2013 Escape) give my salesman (Rex Adkins) credit for an overall excellent new car buying experience. Glenn T (2013 Escape) More
Roybn Boyd is a pleasure to deal with. I have purchased 3 new vehicles from her within the last 4 years. She sent me a birthday card which I thought was very nice. She was helpful in negotiating the trad 3 new vehicles from her within the last 4 years. She sent me a birthday card which I thought was very nice. She was helpful in negotiating the trade in price that I received and this resulted in my recent purchase of a 2013 Escape from Demmer. I saw Houston Guyton today regarding a warranty problem and 2 recall problems with my 2012 Focus. He did a great job of working with me to resolve the recall issues and arranged for completion of the warranty work as soon as the needed part is ordered and available. He has an outstanding personality for dealing with customers in a very pleasant way and is a real credit to your organization in my opinion. He (and Robyn Boyd) is the reason why I returned to Demmer for my recent 2013 Escape purchase. He has nice smile and has always been very courteous and helpful to me. I also appreciate having my car washed when brought in for service work. Thank you. More
Purchase a used CERTIFIED F150 supercrew 4X4 with 53K miles. First they were not going to sell me the truck at the agreed upon price. (wanted more money after I got there) On the way home the heater miles. First they were not going to sell me the truck at the agreed upon price. (wanted more money after I got there) On the way home the heater stopped working. Called and my response was nothing they would do for me. (blender door motor is bad. $40 + 1 hour labor). Got home found that the drive s door bottom seal was coming off. Again nothing they could do. Now with 600 mile (I put on truck) the front hubs are bad. Having to take it to another dealer to get the work done, on this FINE CERTIFIED TRUCK THAT I PURCHASED. Will not be back to this dealer for anything!!!!! GOOD LUCK IF YOU BUY USED. More
Mark Movsesian, our salesman, was great! No pressure sales. He was very informative and helpful. He made buying a new car seamless and enjoyable. I traveled a long way to buy my car from Demmer Ford. sales. He was very informative and helpful. He made buying a new car seamless and enjoyable. I traveled a long way to buy my car from Demmer Ford. I would do it again without hesitation. More
I was greeted with respect when I first came in, after I explained what I wanted, Rex went over the details completely. He showed my wife and I the car we wanted and explained all of the options the car had explained what I wanted, Rex went over the details completely. He showed my wife and I the car we wanted and explained all of the options the car had and instructed the use of them. He answered all questions we had and so far we are happy. More
Overall satisfaction with the dealership experience. The staff at Jack Demmer Automotive are very friendly, courteous and knowledgeable. The Ford Taurus is an exciting vehicle and priced competitively. I'm staff at Jack Demmer Automotive are very friendly, courteous and knowledgeable. The Ford Taurus is an exciting vehicle and priced competitively. I'm looking forward to a pleasant owner-dealer relationship and a pleasing Taurus experience. More
I leased a vehicle from Jack Demmer because of the help and hard work from my salesman Bob Pugh. He is peerless when it comes to customer service, product knowledge, and friendliness. and hard work from my salesman Bob Pugh. He is peerless when it comes to customer service, product knowledge, and friendliness. More