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Jack Demmer Ford

Wayne, MI

4.7
635 Reviews

37300 Michigan Ave

Wayne, MI

48184

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Showing 635 reviews

March 04, 2013

I am a very detailed vehicle shopper and need a lot of information before I purchase a vehicle. I have been working with Mark, my vehicle salesperson, for several months. He always provided all the info More

by chaddad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Movsessian
Jul 03, 2013 -

Jack Demmer Ford responded

Thank you so much for the positive review! We appreciate your continued business in both sales and service. We're glad Mark is always able to be very helpful and provide you with a professional buying experience.

February 27, 2013

Great experience! He had me in a car within days of going to find one! They gave me the best option out of everywhere else I went! Just great service all around! More

by Jadams8719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pendo
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the review! We appreciate you sharing your positive feedback!

February 26, 2013

Mr. Rabin was a very smug/arrogant salesman. I will never visit this dealership again based on my experience with him. The good news though, I found the same car up the road at Fairlane Ford. I was treated More

by kkub71
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Rabin
Jul 03, 2013 -

Jack Demmer Ford responded

Thank you for sharing your feedback. If there is anything I can do to help reconcile the situation or help you out in the future please do not hesitate to email me privately at jddemmer@demmer.com .

February 20, 2013

I just started my 3rd lease with Jack Demmer Ford. As always, the customer service was outstanding. It was actually fun deciding on my new car. My salesman, Harley Fisher, made sure I received the best More

by smartin1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley Fisher
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the review, Sandy! We're glad Harley continues to take great care of you. We appreciate your continued business and positive feedback!

February 16, 2013

Been buying Fords from Al Rabin for years. Overall experence is always great. I will continue to buy Fords from this dealership in the future. More

by DennisD1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rabin
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the review! We appreciate the continued business and positive feedback both very much!

January 25, 2013

I went into Jack Demmer Ford to consider purchasing a new Ford Explorer for my wife. The reason I chose this dealer is because I recieved a mailer with winning numbers to a free gift. There were 4 gifts incl More

by Ron007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob?
Jul 03, 2013 -

Jack Demmer Ford responded

Thank you for sharing your feedback. We're sorry about your experience with us. That is not how we pride ourselves on conducting business. If there is anything I can do to reconcile the situation or to assist you in the future, please do not hesitate to email me privately at: jddemmer@demmer.com .

January 16, 2013

Al knew what I was looking for and found me the best deal possible. Delivery was very uncomplicated. I am looking forward to attending the Sync class as suggested by Al. More

by RBergsma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Rabin
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the review! We appreciate your feedback and are glad Al took great care of you. We offer a Sync Seminar every month if you ever need a refresher course!

January 09, 2013

Demmer sends out electonic thank yous for the purchase. I would think there would be personal calls asking how things are going, etc. You seem to take the customers for granted once you complete the sale. More

by David Ippel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 03, 2013 -

Jack Demmer Ford responded

Thank you for the feedback. We appreciate you sharing your opinion and value you as a customer.

January 07, 2013

very dissapointed with the car when I went to pick it up. Was still able to see deep scratches in the hood where they did the repair. The body shop fix it the next day. Went to pick the car up again and wh More

by s perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
1
Jul 03, 2013 -

Jack Demmer Ford responded

Thank you for your feedback. I'm sorry about your experience with us. That is not how we pride ourselves on conducting business. Please don't hesitate to email me privately if there is anything I can do to help reconcile the situation or help you out in the future. jddemmer@demmer.com

January 02, 2013

I am writing this review for Jack Demmer Ford in order to give my salesman (Rex Adkins) credit for an overall excellent new car buying experience. Glenn T (2013 Escape) More

by getom59
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Adkins
Jul 03, 2013 -

Jack Demmer Ford responded

Thanks for the review, Glenn! We're glad Rex took great care of you!

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