Jack Demmer Ford

Great ecperience Christopher Webb was outstanding. Very thorough and no bull. Great experience. Susan in finance was also very helpful. I recommend anyone shopping for Christopher Webb was outstanding. Very thorough and no bull. Great experience. Susan in finance was also very helpful. I recommend anyone shopping for a Ford to go to Jack Dennett. More

New Lease Vehicle My salesman,Duane Laidlaw, took additional time to locate a vehicle with my specifications rather then try and sell one from inventory. Thank you Du My salesman,Duane Laidlaw, took additional time to locate a vehicle with my specifications rather then try and sell one from inventory. Thank you Duane, Bob Nader P S: My 2015 Edge is DYNOMITE More

Awesome job and awesome 2015 Escape Our salesperson Bob Pugh was awesome. We are returning customers and each time enjoy the experience. We have recommended other family members to the d Our salesperson Bob Pugh was awesome. We are returning customers and each time enjoy the experience. We have recommended other family members to the dealership as well. There is a real family atmosphere at Demmer. Here's a switch, the owner Jim Demmer wasn't brought in for a "hard close" to make the sale, he came in at the end to thank us for our business. Wonderful job. We love our new Escape. More

Purchase of Ford Escape 2015 We looked online and visited several dealers before stopping at Jack Demmer Ford. Our salesman Mark Movsesian was very helpful and took the time t We looked online and visited several dealers before stopping at Jack Demmer Ford. Our salesman Mark Movsesian was very helpful and took the time to look for the particular vehicle we wanted. The best part was that he did not try to hard sell any extended warranty or protection plan like some of the other dealers. Overall it was a pleasant experience and I will recommend Jack Demmer Ford to my friends and colleagues. More

Great People I chose to shop at Jack Demmer Ford because of the integrity that this dealership seems to have been built on. The people are patient, helpful and in I chose to shop at Jack Demmer Ford because of the integrity that this dealership seems to have been built on. The people are patient, helpful and informative. The dealers care about the customers. More

Purchase of a 2011 Focus I just purchased a 2011 Focus - the service was great. I have bought my last two new cars from them so I knew they would come through with a used one. I just purchased a 2011 Focus - the service was great. I have bought my last two new cars from them so I knew they would come through with a used one. More

Sync Training Went for Sync training last Saturday and it was very helpful in understanding all of what Sync has to offer. Trainer did a good job explaining Sync an Went for Sync training last Saturday and it was very helpful in understanding all of what Sync has to offer. Trainer did a good job explaining Sync and answered everyone's questions and concerns. More

Great Dealership Sales staff is great - Chris Webb was helpful and a pleasure to work with! However, beware of the high pressure sales on the tire and wheel protecti Sales staff is great - Chris Webb was helpful and a pleasure to work with! However, beware of the high pressure sales on the tire and wheel protection plan. Guy was probably just doing his job but I felt uncomfortable and thought it was unnecessary. More

Experience with Service Department was horrible This may be an isolated incident, but I feel as though it is worth putting out there. I dropped my vehicle off for a warranty issue at 7am, in which This may be an isolated incident, but I feel as though it is worth putting out there. I dropped my vehicle off for a warranty issue at 7am, in which I told them that I needed to have it back by 1pm the following day. I stated that if they could not have it fixed in that time frame I would come back another day, they assured me that it would be completed by the next morning. I also stated that if it was not going to be completed to call me so I could make other arrangements and change my schedule. Well, at 11 am I called them for a status update in which the service person told me that it would not be completed until sometime between 4pm and 6pm. I asked him if he was planning on calling me to inform me of the change in time, he stated "well I was just going to call you when it was done". He also offered to rent me a car for a reasonable fee. All I wanted is for him to be up front with me on the time frame and situation. Overall, I feel as though they handle this situation very unprofessionally, and I am not sure if I will ever bring my vehicle there again. More

One of the best dealerships in the area. This is my third purchase from this dealership. Each visit has been as pleasant as the first. I will be returning in a few years. This is my third purchase from this dealership. Each visit has been as pleasant as the first. I will be returning in a few years. More