
Jack Demmer Ford
Wayne, MI
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Unwilling to compromise My wife and I attempted to purchase a pre-owned vehicle at this dealer and had several issues with our particular sales associate. The vehicle was in My wife and I attempted to purchase a pre-owned vehicle at this dealer and had several issues with our particular sales associate. The vehicle was in our price range, but when we paid to have it assessed by our mechanic we found that the timing belt was worn to the point of needing replacement, the shocks were leaking and the windshield had a chunk taken out of it, requiring replacement instead of having it filled in. When we brought these issues back to the dealer with an estimate for the repairs, we pointed out that the asking price was too high for the work required and asked for the price to either be lowered partially to compensate or to have the work done in-house. Our saleswoman refused any negotiations, stating these issues were nonexistent and that we were not being reasonable. During this time, our saleswoman left several times to help other customers despite the fact that other staff were available to assist them. We found her conduct slightly rude and generally off-putting. We will pursue our purchase at another dealership for these reasons. We left very disappointed after having our deposit rudely refunded by a sales manager. More
I had a great experience pick me up my new expedition I woul It was easy no hands feeling financing in delivery of my new expeditions I would recommend Jack demmer Ford to anybody if they're in the market for a It was easy no hands feeling financing in delivery of my new expeditions I would recommend Jack demmer Ford to anybody if they're in the market for a new or used cars see Pete Larry in the finance office was a pleasure to work with they have everything handled taken care of in an expeditious manner my delivery took less than 20 minutes sign all the paperwork going to be driving away on my way home in my new truck I will always go back there free new my new or used car needs and my service just Family dealership to do with they treated me like I was a member of the family and made me feel right at home just a great place to buy a car Mike More
Jack Demmer Ford is my only Dealer! Over the years I have purchased at least 10 cars from Jack Demmer Ford. I have never been disappointed with their sales or service. I was fortunate Over the years I have purchased at least 10 cars from Jack Demmer Ford. I have never been disappointed with their sales or service. I was fortunate to have found a salesman (Harley Fisher), who listened to my needs and was willing to work with with me. The whole staff from sales, finance, to service has always been excellent. More
Excellent New Explorer Lease Experience Leased a 2015 Explorer with the help of Nick Ramon, my sales rep who did everything possible to make the experience fast and glitch-free, This is the Leased a 2015 Explorer with the help of Nick Ramon, my sales rep who did everything possible to make the experience fast and glitch-free, This is the 8th vehicle have obtained from Demmer and will continue to be a customer for the foreseeable future. More
looking for a Dealership where they listen to you! Pressure free, informative, honest and fair, answered all questions and helped in finding the right vehicle to suit my needs! Third vehicle purchased Pressure free, informative, honest and fair, answered all questions and helped in finding the right vehicle to suit my needs! Third vehicle purchased from Demmer Ford. Highly Recommend ! More
New car sale review Service was top notch. The sales rep, Mike Phillips handled the entire process very professionally and I would highly recommend him. Great job, Mike. Service was top notch. The sales rep, Mike Phillips handled the entire process very professionally and I would highly recommend him. Great job, Mike. Many thanks More
Ford Focus I purchased a new ford Focus, Scott Daughtery was my salesman and he was an excellent salesman. He worked with me to explain what is the best financi I purchased a new ford Focus, Scott Daughtery was my salesman and he was an excellent salesman. He worked with me to explain what is the best financial deal for me. He did not try to sell me anything extra that I didn't need. He also rushed getting the car prepped for me at the dealership because I needed the vehicle for a road trip I was about to take. Overall excellent salesmanship. Their dealership is currently under construction but the inside is very nice. More
2015 Mustang Just a note to thank Nanette Vizachero and Jack Demmer Ford for making the purchase of my 2015 Mustang an outstanding experience. We have worked with Just a note to thank Nanette Vizachero and Jack Demmer Ford for making the purchase of my 2015 Mustang an outstanding experience. We have worked with Jack Demmer LIncoln and Ford for 10 years and have always enjoyed working with Nanette. More
2015 Mustang Order & Delivery Al Rabin provided expertise through the ordering process and kept me informed of the build status. I was notified of delivery before the car was unlo Al Rabin provided expertise through the ordering process and kept me informed of the build status. I was notified of delivery before the car was unloaded from the truck. Al also provided me factual information on financing alternatives that ultimately saved me money. More
2010 Escape I had an excellent experience with the dealership and Bernard Sakakini was extremely professional in all aspects of my purchase experience. I would h I had an excellent experience with the dealership and Bernard Sakakini was extremely professional in all aspects of my purchase experience. I would highly recommend this dealership and Bernard in particular to all of my family and friends. More