Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Demmer Ford
Wayne, MI
635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 635 reviews
December 05, 2015
Used vehicle misrepresentation This was the worst car buying experience. I flew in to see a vehicle that I thought was going to be a 9 out of 10 for a used truck (because that was This was the worst car buying experience. I flew in to see a vehicle that I thought was going to be a 9 out of 10 for a used truck (because that was what was relayed to me) and it turned out to be closer to a 3! Dents in the vehicle, no tunnel cover, doors did not shut or align correctly, interior dash was cracked and glued...and not too mention, it smelled to be burning oil! This is a $21 thousand dollar buy!!! Not only did I waste an entire day to come see this vehicle, I flew there hoping to drive it home...I had to book a flight back. Not once did the used car general manager come out and apologize or talk to me. THE PEOPLE AT JACK DEMMER FORD ARE SHADY! More
by steve
Employees Worked With
Chris/Mark
November 18, 2015
Leasing a 2016 Ford Explorer As ussual during the last 20+ years I leased a car from Jack Femmer Ford. My family always lease or buy cars from Jack Demmer Ford. The buying/ leasin As ussual during the last 20+ years I leased a car from Jack Femmer Ford. My family always lease or buy cars from Jack Demmer Ford. The buying/ leasing experience is great, timing is fast, and the service after that is at the same level too. Harley Fisher, our sales rep, does a great job to learn our needs and provide the vehicle that matches them. Thank you. More
by Lucian
Employees Worked With
Harley Fisher
October 30, 2015
Heater was not warming properly / Bright Lights inop. Heater OK now. Bright lights still don't work properly. Houston Guyton, always provides friendly, courteous, timely service. He is an asset to your d Heater OK now. Bright lights still don't work properly. Houston Guyton, always provides friendly, courteous, timely service. He is an asset to your dealership. More
by deltafoxtrotyankee
Employees Worked With
Houston Guyton
October 30, 2015
Ford Sho Purchase I found the car I wanted on CL. Barry Price called me right back and stayed right with me even after the sale. I would deal with him and Jack Demmer a I found the car I wanted on CL. Barry Price called me right back and stayed right with me even after the sale. I would deal with him and Jack Demmer again in a Heart Beat. Cheers! More
by SHO Joe
Employees Worked With
Barry Price
October 30, 2015
Appreciate Houston Guyton in service and Scott in sales Houston Guyton, always provides friendly, courteous, timely service. Customer usually wait to see him instead of seeing any other rep.He is a real ass Houston Guyton, always provides friendly, courteous, timely service. Customer usually wait to see him instead of seeing any other rep.He is a real asset to your dealership. Scott in sales is very responsive to customer needs and always ready to serve his customer. I have to congratulate this dealership in having all great and loyal employees especially in service department. Syed Akhtar More
by Dealer Rater
Employees Worked With
Houston Guyton, Scott D.
October 30, 2015
Excellent service Houston is so professional and extremely helpful. He is so friendly and goes out of his way to make sure you have the best experience possible. Houston is so professional and extremely helpful. He is so friendly and goes out of his way to make sure you have the best experience possible. More
by Weavej2
Employees Worked With
Houston
October 30, 2015
Great leasing experience again! Just leased a 2016 Ford Fusion. Once again Scott Daugherty made getting my new vehicle a pleasure. I appreciate the fact that our complete satisfact Just leased a 2016 Ford Fusion. Once again Scott Daugherty made getting my new vehicle a pleasure. I appreciate the fact that our complete satisfaction is his top priority. I would and do recommend Jack Demmer Ford and Scott to my family, friends and colleagues. More
by scrapbecca
Employees Worked With
Scott Daugherty
October 19, 2015
Service Dept. Great service dept.!!! Houston Guyton is excellent at his job. He takes good care of me,my mom and daughter when we bring our Focus's in for service. Great service dept.!!! Houston Guyton is excellent at his job. He takes good care of me,my mom and daughter when we bring our Focus's in for service. All ways a pleasure coming in to see him. More
by local 900
Employees Worked With
Houston Guyton
October 16, 2015
FANTASTIC! I have been a Jack Demmer customer for a very long time. I have purchased several cars from Jack Demmer used and new. Sales and service is ***FANTI I have been a Jack Demmer customer for a very long time. I have purchased several cars from Jack Demmer used and new. Sales and service is ***FANTISTIC.*** More
by William
Employees Worked With
Houston Guyton
October 15, 2015
Excellent experience.with Demmer Ford! My buying experience was excellent. I told Michael Mester, our salesman, what vehicle I wanted and the options that I wanted included. He made some My buying experience was excellent. I told Michael Mester, our salesman, what vehicle I wanted and the options that I wanted included. He made some suggestions that I liked and he found just the vehicle for me. I couldn't be happier. More
by newp
Employees Worked With
Michael Mester
