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Jack Demmer Ford

Wayne, MI

4.7
635 Reviews

37300 Michigan Ave

Wayne, MI

48184

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Showing 635 reviews

June 23, 2016

Demmer Outstanding customer service. Leading and purchasing seamless and painless. I accomplished everything by phone and texting. Car was delivered to my ho More

by Btadelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Sharkas
Aug 30, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review! We are so glad you had such a positive experience working with Jack Demmer Ford. Thanks for taking the time out of your day to share your 5-star feedback with us as well. We hope you enjoy your new vehicle!

June 18, 2016

Returning Customer I recently purchased my fourth care from Jack Demmer. I went back to Demmer because of prior great experiences and this was no exception. I'm partia More

by bigbill
Recommend Dealer
Yes
Employees Worked With
Mark Puls
Aug 30, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review, Bill! We are so glad you have always had such great experiences with Mark Puls at Jack Demmer Ford and we truly appreciate your continued business. Thank you for taking the time out of your busy day to share your kind feedback with us online. We truly appreciate it. Thanks again and we hope you enjoy your latest Ford Taurus!

June 15, 2016

Totally set up to personally satisfy the customer I discussed then placed my order for a Ford Edge over the phone. I was given the chance to wait a few weeks to lease the vehicle, and it was in perfe More

by jcarman3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Neilson and Mark Marvasian
Aug 30, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review! We're so glad you have such a positive experience at Jack Demmer Ford. Thank you for taking the time out of your day to share about your interaction with us online. We truly appreciate it. Enjoy your new Ford Edge!

June 09, 2016

Great Experience As always I receive excellent service from Michael Mester and Susan (in financing). VERY happy with my purchase of a 2016 C Max. Would recommend this More

by Wendy Woerner
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mester
Jun 14, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review, Wendy! We're so appreciative of you taking the time out of your busy day to share your positive feedback with us online. We are so glad Michael and Sue provided you with such a great experience. We hope you continue to enjoy your new C- Max and we look forward to seeing you back in the future!

June 05, 2016

very satisfied customer! Just leased my second car through this dealership -very happy with my salesman and the customer service I received. Called me back right away and got More

by Judy Lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 14, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review, Judy! We're so glad you had a 5-star experience with us at Jack Demmer Ford and we were happy to see you return to us! We hope you continue to enjoy your new vehicle and we look forward to seeing you back next time. Thanks again, Judy!

June 02, 2016

Excellent Service Department Took my 2011 Escape in for service. Was met with friendly people ready to help. Pat from the service department was extremely helpful and courteous. More

by Cathy of Wayne, MI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Jun 14, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review, Cathy. We're so glad you had such a positive experience with Pat in Jack Demmer Ford's service department. We look forward to seeing you back in the future!

May 11, 2016

great dealership Leased a 2016 Ford Fusion. Mike Mester was the salesman who turned out to be someone who knew the product and was very helpful in our selection. When More

by KG4911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mester
May 17, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review! We're so glad you had such a positive experience with Mike Mester at Jack Demmer Ford and we truly appreciate your business. We hope you enjoy your new vehicle and thanks again for taking the time out of your busy day to share your positive feedback with us.

May 03, 2016

Duane presented their best offer and let us decide. A friend of ours recommended Demmer Ford and I would recommend them to anyone! They are upfront with their deals and give you the opportunity to decid More

by Jonesy79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
May 04, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review! We're so glad that you have a positive experience with Duane at Jack Demmer Ford. We hope you enjoy your new vehicle & thanks again!

April 30, 2016

LIARS & THIEVES - WARNING! STAY AWAY FROM DEMMER DEALERSHIPS Jock Demmer hires lairs and thieves as sale personnel and Managers. My son bought a used car from the Dearborn location. They tried to screw him out More

by cterry877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
May 02, 2016 -

Jack Demmer Ford responded

Hi Chris. We're sorry about your son's experience with us at Jack Demmer Lincoln. That is not how we pride ourselves on conducting ourselves as a business and we understand your frustration. Please reach out to me ASAP with your preferred contact information so that I can have our General Manager, Matthew Demmer, reach out to you to reconcile the manner. You can reach me be either phone or email. Thank you, Jacqueline Demmer- Business Development Manager (jddemmer@demmer.com, 313-359-7052 direct)

March 29, 2016

An ongoing relationship. This is my sixth vehicle purchased through Demmer and Mike Phillips, My daughter and son-in-law have also joined the "family". Nothing but good to say More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Phillips, and his sidekick Rex.
Apr 29, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review as well as your continued business, Rick. We are glad Mike and Rex continue to provide you and your family with the attention and service you need during your car buying experiences and we are happy to always have you returning back to see us. We hope you enjoy your latest vehicle and we look forward to seeing you back next time. Thanks again!

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