Jack Demmer Ford
Wayne, MI
Filter Reviews by Keyword
By Type
Showing 635 reviews
Demmer Outstanding customer service. Leading and purchasing seamless and painless. I accomplished everything by phone and texting. Car was delivered to my ho Outstanding customer service. Leading and purchasing seamless and painless. I accomplished everything by phone and texting. Car was delivered to my home. More
Returning Customer I recently purchased my fourth care from Jack Demmer. I went back to Demmer because of prior great experiences and this was no exception. I'm partia I recently purchased my fourth care from Jack Demmer. I went back to Demmer because of prior great experiences and this was no exception. I'm partial to the Ford Taurus and Demmer always has a big inventory. I have now worked with Mark Puls for three of the four cars and he has always been exceptional.......never pushy, answers every question, accommodates every test drive. I would not hesitate to recommend both Jack Demmer Ford and Mark Puls. More
Totally set up to personally satisfy the customer I discussed then placed my order for a Ford Edge over the phone. I was given the chance to wait a few weeks to lease the vehicle, and it was in perfe I discussed then placed my order for a Ford Edge over the phone. I was given the chance to wait a few weeks to lease the vehicle, and it was in perfect shape, the initial demonstration, paper work, plates, etc in order. I can't imagine a better experience. More
Great Experience As always I receive excellent service from Michael Mester and Susan (in financing). VERY happy with my purchase of a 2016 C Max. Would recommend this As always I receive excellent service from Michael Mester and Susan (in financing). VERY happy with my purchase of a 2016 C Max. Would recommend this dealership and this car to anyone. More
very satisfied customer! Just leased my second car through this dealership -very happy with my salesman and the customer service I received. Called me back right away and got Just leased my second car through this dealership -very happy with my salesman and the customer service I received. Called me back right away and got me in and out quickly. He took good care of me and listened to my needs. More
Excellent Service Department Took my 2011 Escape in for service. Was met with friendly people ready to help. Pat from the service department was extremely helpful and courteous. Took my 2011 Escape in for service. Was met with friendly people ready to help. Pat from the service department was extremely helpful and courteous. I am now always going to purchase a Ford. More
great dealership Leased a 2016 Ford Fusion. Mike Mester was the salesman who turned out to be someone who knew the product and was very helpful in our selection. When Leased a 2016 Ford Fusion. Mike Mester was the salesman who turned out to be someone who knew the product and was very helpful in our selection. When we picked up the vehicle he spent time showing us everything in the car. I would recommend him and the dealership . More
Duane presented their best offer and let us decide. A friend of ours recommended Demmer Ford and I would recommend them to anyone! They are upfront with their deals and give you the opportunity to decid A friend of ours recommended Demmer Ford and I would recommend them to anyone! They are upfront with their deals and give you the opportunity to decide. Ended up going with their deal on this one. More
LIARS & THIEVES - WARNING! STAY AWAY FROM DEMMER DEALERSHIPS Jock Demmer hires lairs and thieves as sale personnel and Managers. My son bought a used car from the Dearborn location. They tried to screw him out Jock Demmer hires lairs and thieves as sale personnel and Managers. My son bought a used car from the Dearborn location. They tried to screw him out of $250 on a title transfer. The Sales Mgr Nick has promised a check several times stating it was in the mail. It has been three week no and still no check. Nick was to return my call last week and never did. My son paid near list price for the car and this is how they decide to treat a new customer. Don't buy from any Demmer Dealership as you will get screwed. More
An ongoing relationship. This is my sixth vehicle purchased through Demmer and Mike Phillips, My daughter and son-in-law have also joined the "family". Nothing but good to say This is my sixth vehicle purchased through Demmer and Mike Phillips, My daughter and son-in-law have also joined the "family". Nothing but good to say about the quality of service and attention that I have received through the years. More