Jack Demmer Ford
Wayne, MI
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New car lease. This is our first experience with Jack Demmer Ford and it was a great experience. Our salesman Wess Price was great,he delivered the vehicle to our ho This is our first experience with Jack Demmer Ford and it was a great experience. Our salesman Wess Price was great,he delivered the vehicle to our home to accomidate our busy schedule. We will definitely return to Jack Demmer the next time we need a vehicle. More
AWESOME CUSTOMER SERVICE My job was recently transferred downriver and I struggled with the notion of moving to a Ford dealership near work because the person that I always le My job was recently transferred downriver and I struggled with the notion of moving to a Ford dealership near work because the person that I always leased from at Jack Demmer had recently retired. My current lease was up for "early termination" and I had received a call from Bob Kamen at Jack Demmer, apparently when Duane retired he passed along his clients. I decided to call Bob back on a whim and give him a go. Best decision I could have made !!! Bob was AWESOME! So glad I ended up staying with Jack Demmer, their customer service is second to NONE! Bob was able to find just the right vehicle for me, had it shipped in and took care of all the paperwork so the transition was seamless. Where once I told everyone that would listen to see my guy Duane...I now will be sending them to Bob. More
lease new car. Sue was a great sales person no pressure got a good price on my trade in everything went smooth. I would recommend her to my friends Sue was a great sales person no pressure got a good price on my trade in everything went smooth. I would recommend her to my friends More
A great day I called Gary early one day telling him what vehicle I was looking for. We agreed to meet that afternoon and when I got there he was totally prepared I called Gary early one day telling him what vehicle I was looking for. We agreed to meet that afternoon and when I got there he was totally prepared to talk about "my new Escape". We did all the paperwork that afternoon and I drove home in a new vehicle. That has never happened before! It was a great day. More
Great experience Very laid back easy experience, just what I want. Everything was taken care of before I took delivery. I was called promptly to let me know that they Very laid back easy experience, just what I want. Everything was taken care of before I took delivery. I was called promptly to let me know that they were able to extend my warranty. Bernard was friendly and very easy to work with. More
PROUD OWNER OF 2015 EXPLORER I made appointment with Bernard because of excellent service he gave my dad two years earlier when he purchased a truck from him. I wasn't disappoint I made appointment with Bernard because of excellent service he gave my dad two years earlier when he purchased a truck from him. I wasn't disappointed in my choice of choosing Bernard. He had several cars lined up for me to see and listened to my expressed needs. I felt he had my true interest at heart and i found a great deal and am overjoyed with my pre-owned vehicle. He's gone above call of duty to answer questions and concerns after i left dealership. More
Jack Demmer It was time to upgrade our car. We are loyal customers at Jack Detmer. The reason for this is clean friendly dealership, fair price on trade in, and It was time to upgrade our car. We are loyal customers at Jack Detmer. The reason for this is clean friendly dealership, fair price on trade in, and knowledge of their inventory. This is the second or third car purchased from Mike Phillips. Well informed and not pushy. More
Excellent Leasing Experience After visiting four dealerships, I chose Jack Demmer Ford as the one I wanted to do business with. Bob Pugh was personable and very helpful and inform After visiting four dealerships, I chose Jack Demmer Ford as the one I wanted to do business with. Bob Pugh was personable and very helpful and informative. He explained some of features on the 2017 Ford Escape Titanium before I took a test drive and even suggested a test drive route, He delivered the vehicle quickly to my home and further assisted me in setting up some Ford Sync items at my home. I am completely satisfied with the transaction and leasing experience I had. I'm now enjoying my vehicle. Thank you Jack Demmer Ford! More
Great salesman Bob Kamen is the best sales man!!!! Helped me through every step got me exactly what I wanted at a great price. No hassle- worked around my schedule. Bob Kamen is the best sales man!!!! Helped me through every step got me exactly what I wanted at a great price. No hassle- worked around my schedule. More
Horrible FIRST experience!! Our FIRST TIME EVER at this dealership, and LAST....We had an appointment this morning at 8am for an oil change and repair work for an issue that the Our FIRST TIME EVER at this dealership, and LAST....We had an appointment this morning at 8am for an oil change and repair work for an issue that the 2.7, 2016 F150's are having with the oil pressure when it's at half throttle. We get to the dealership and they tell us that the technician called off so we'll have to come back Wednesday. No phone call to us to say, don't come there's nobody to do the job....There was a service guy with the girl at the desk when we were being told to come back who thought this was funny, as he was standing there laughing! We are steaming mad at this point. We left and called another dealership and they took our truck right in and told us that Jack Demmer should have told us to NOT drive the truck, which they didn't...We Went somewhere else. More