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Jack Demmer Ford

Wayne, MI

4.7
635 Reviews

37300 Michigan Ave

Wayne, MI

48184

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Showing 635 reviews

April 09, 2017

New car lease. This is our first experience with Jack Demmer Ford and it was a great experience. Our salesman Wess Price was great,he delivered the vehicle to our ho More

by New car buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wess Price
Aug 21, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review. We are so glad that Wess provided you with a great sales experience at Jack Demmer Ford. We hope you are continuing to enjoy your new vehicle & we look forward to seeing you back next time!

April 06, 2017

AWESOME CUSTOMER SERVICE My job was recently transferred downriver and I struggled with the notion of moving to a Ford dealership near work because the person that I always le More

by LisaFahlman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kamen
Aug 21, 2017 -

Jack Demmer Ford responded

Thank you so much for the kind review as well as your continued business & loyalty to Jack Demmer, Lisa. We truly appreciate it and are glad that your transition from Duane to Bob was so easy. We hope you are continuing to enjoy your new vehicle & we look forward to seeing you back next time. Thanks again!

Sep 20, 2017 -

Jack Demmer Ford responded

Thank you so much for the kind review as well as your continued business & loyalty to Jack Demmer, Lisa. We truly appreciate it and are glad that your transition from Duane to Bob was so easy. We hope you are continuing to enjoy your new vehicle & we look forward to seeing you back next time. Thanks again!

April 06, 2017

lease new car. Sue was a great sales person no pressure got a good price on my trade in everything went smooth. I would recommend her to my friends More

by Bob12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sue sharkas
Aug 21, 2017 -

Jack Demmer Ford responded

Thank you so much for the 5-star review, Bob. We are glad Sue provided you with a smooth sales experience at Jack Demmer Ford. We hope you're continuing to enjoy your new vehicle. Thanks again!

Sep 20, 2017 -

Jack Demmer Ford responded

Thank you so much for the 5-star review, Bob. We are glad Sue provided you with a smooth sales experience at Jack Demmer Ford. We hope you're continuing to enjoy your new vehicle. Thanks again!

April 04, 2017

A great day I called Gary early one day telling him what vehicle I was looking for. We agreed to meet that afternoon and when I got there he was totally prepared More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Pack
Aug 21, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review. We are so glad you had such a positive experience with Gary Pack at Jack Demmer Ford. We hope you are continuing to enjoy your new vehicle & we look forward to seeing you back next time!

Sep 20, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review. We are so glad you had such a positive experience with Gary Pack at Jack Demmer Ford. We hope you are continuing to enjoy your new vehicle & we look forward to seeing you back next time!

March 30, 2017

Great experience Very laid back easy experience, just what I want. Everything was taken care of before I took delivery. I was called promptly to let me know that they More

by Dpk1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard
Aug 21, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review. We are so glad you had a 5-star experience with Bernard. We hope you are continuing to enjoy your vehicle. Thanks again!

Sep 20, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review. We are so glad you had a 5-star experience with Bernard. We hope you are continuing to enjoy your vehicle. Thanks again!

March 28, 2017

PROUD OWNER OF 2015 EXPLORER I made appointment with Bernard because of excellent service he gave my dad two years earlier when he purchased a truck from him. I wasn't disappoint More

by chris watkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BERNARD SAKAKINI
Aug 17, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review, Chris. We are glad you & your family have had 5-star experiences with Bernard at Jack Demmer Ford. He is a great asset to our team here. We hope you continue to enjoy your Explorer and we look forward to seeing you back in the future. Take care!

Sep 20, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review & words about Bernard. We are so glad he was able to take great care of you & your family.

March 21, 2017

Jack Demmer It was time to upgrade our car. We are loyal customers at Jack Detmer. The reason for this is clean friendly dealership, fair price on trade in, and More

by Linda Flohr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Phillips
Aug 17, 2017 -

Jack Demmer Ford responded

Thank you so much for positive feedback, Linda. We are so glad you have continued to return to Mike Phillips for your vehicle needs & that you've continued to receive 5-star customer service at Jack Demmer Ford. We hope you are continuing to enjoy your new vehicle & we look forward to seeing you back next time!

Sep 20, 2017 -

Jack Demmer Ford responded

Thank you so much for the kind review, Linda. We are so glad Mike Phillips provided you with a 5-star experience.

March 13, 2017

Excellent Leasing Experience After visiting four dealerships, I chose Jack Demmer Ford as the one I wanted to do business with. Bob Pugh was personable and very helpful and inform More

by SHAUN SPILLANE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Pugh
Aug 17, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review, Shaun. We are so glad you had a 5-star experience with Bob Pugh at Jack Demmer Ford & we truly appreciate you taking the time out of your busy day to share your kind feedback with us online. We hope you are continuing to enjoy your new vehicle & we look forward to seeing you back in the future.

Sep 20, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review. We are so glad you had such a positive experience with Bob Pugh. We hope you are continuing to enjoy your Escape.

March 02, 2017

Great salesman Bob Kamen is the best sales man!!!! Helped me through every step got me exactly what I wanted at a great price. No hassle- worked around my schedule. More

by RaeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kamen
Aug 17, 2017 -

Jack Demmer Ford responded

Thank you so much for the kind review, Rae. We are so glad you had such a positive experience with Bob Kamen at Jack Demmer Ford. We hope you are continuing to enjoy your new vehicle. Thanks again!

Sep 20, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review. We're glad you had a 5-star experience with Bob.

March 02, 2017

Horrible FIRST experience!! Our FIRST TIME EVER at this dealership, and LAST....We had an appointment this morning at 8am for an oil change and repair work for an issue that the More

by Michelle B
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Female at desk
Aug 17, 2017 -

Jack Demmer Ford responded

Hi Michelle, We are sorry about your experience with us and understand your frustration. To the best of our knowledge your experience with us has been fixed and solved with our Service Director, Jim Kemper. If for some reason that is not the case, please feel free to reach out to us privately at jddemmer@demmer.com. Take care.

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