Jack Demmer Ford

Above and beyond I recently purchased a used vehicle with the help of Pat Koss ,It could not have gone smoother or easier . Mr Koss also went out of his way to help m I recently purchased a used vehicle with the help of Pat Koss ,It could not have gone smoother or easier . Mr Koss also went out of his way to help me get it home. The whole staff was very accommodating and helpful . I will recommend them to everyone looking to purchase a vehicle. More

Terrible Customer service in service dept. I call the dealership because I had a recall on my transit 250 work truck. I was told the earliest I could get in would be 3 weeks. I made the appoint I call the dealership because I had a recall on my transit 250 work truck. I was told the earliest I could get in would be 3 weeks. I made the appointment but was not happy with the time frame. I called a couple days before I was supposed to bring in my van and was told they had no record of an appointment. I was really not happy at this point. I was told to bring it in anyway. When I got there they told me they would need a couple of days to make all the repairs. I dropped the van off Thursday morning at 8:00am. I called Monday to see how everything was going. They still needed more time. I called Tuesday and they still needed more time. I call them back and told them I was going to pick up the Van Tuesday at 4:00pm. When I got there they told me They fixed the recall issue but did not get to the other items on the list. They told me I should bring it back when I had a chance so they could fix the other issues. Good Luck on that happening. More

Great leasing experience continued We've worked with Sue Sharkas at Jack Demmer Ford on leases over the past decade where she has never failed to be helpful, informative, and personable We've worked with Sue Sharkas at Jack Demmer Ford on leases over the past decade where she has never failed to be helpful, informative, and personable. From our original consultation to turning in our leases, she always provides the total customer experience. More

Great body work and service for my BOSS 302 I have a very special 2013 BOSS 302 LS Mustang and want to tell everyone about the great service I have received at Jack Demmer Ford over the years. I have a very special 2013 BOSS 302 LS Mustang and want to tell everyone about the great service I have received at Jack Demmer Ford over the years. Recently I had a big rock chip on the front fascia and Lori in the body shop went the extra mile calling in a paint engineer to perfectly match the body to ensure the BOSS is perfect for the Woodward Cruise/car shows. Pat in the service department has performed all the service and one recall for the BOSS over the years. Pat’s service and attention to detail is outstanding and I trust him to fix my car right. The owner of the dealership is a true car enthusiast and took time out of his busy schedule to personally meet with me to ensure I was completely satisfied with all the work performed. Jack Demmer Ford is the only place I take my car for service and when I buy my next new car it will be from them. Thank you! More

Professional & Excellent Great experience from jack demmer ford looking forward to my 3 purchase from them! Bill English was very helpful with our puchase! Thank you sir! Great experience from jack demmer ford looking forward to my 3 purchase from them! Bill English was very helpful with our puchase! Thank you sir! More

Great leasing experience Bob Pugh did an excellent job in finding the vehicle I wanted even went to a dealer in Ohio. Also told me about the tech seminar at the dealership Bob Pugh did an excellent job in finding the vehicle I wanted even went to a dealer in Ohio. Also told me about the tech seminar at the dealership which gave me a voucher that could be applied on the leasing cost. More

OUTSTANDING!!!!!!! New vehicle purchase, Mike Mester. Just purchased my third vehicle from Mike. I have all my service done at Demmer, great service every time. Th New vehicle purchase, Mike Mester. Just purchased my third vehicle from Mike. I have all my service done at Demmer, great service every time. Thank You! More

I highly recommend Jack Demmer Ford ! My daughter and I were out car shopping for her first new car, we had stopped in at Mark Chevy in Wayne mi and were treated very poorly, so as we were My daughter and I were out car shopping for her first new car, we had stopped in at Mark Chevy in Wayne mi and were treated very poorly, so as we were heading back home we saw Jack Demmer Ford and stopped in to see what they had to offer. I am very glad that we did. We met a very nice salesman (Mark) who treated us like Family! He got us very possible rebate and trade in that Ford was offering and put my daughter in a New 2017 Ford Escape SE. I usually purchase Chrysler products, but I was very impressed on what Ford has to offer and think that my next car will be a Ford! More

Great Salesperson BOB Bob welcomed me right as I came into the door. He helped me get the best deal I could get within my budget. I was also impressed by Sue who helped me Bob welcomed me right as I came into the door. He helped me get the best deal I could get within my budget. I was also impressed by Sue who helped me get add ons to protect my leased car. I will always recommend Bob and Sue to anyone. Thank you for the GREAT experience. More

Good Experience; Reliable Used Vehicles I've bought both new and used vehicles at this dealership over the years and I have always had a very positive experience. I bought a used vehicle th I've bought both new and used vehicles at this dealership over the years and I have always had a very positive experience. I bought a used vehicle this last time, have since taken it on long trips, and it has been very reliable. I worked with Bernard Sakakini who was friendly, helpful, and no-pressure to work with. I tried three other new or used car dealerships, but after having negative experiences with them I went back to Demmer for my next vehicle. More