
Jack Demmer Ford
Wayne, MI
Filter Reviews by Keyword
By Type
Showing 638 reviews
Road Hazards My new F-150 alerted me it was losing air pressure in one of the tires. I called my dealer at Jack Demmer Ford and even though it was nearing 5:00 PM, My new F-150 alerted me it was losing air pressure in one of the tires. I called my dealer at Jack Demmer Ford and even though it was nearing 5:00 PM, he suggested I take it to their Quicklane. The tire was punctured in the shoulder and needed to be replaced. Amazingly, in less than an hour, the hazard insurance claim was processed and approved, a new tire was installed, and I was on my way. The best part, was the road hazard insurance my dealer convinced me to purchase, covered the complete cost. Outstanding dealer and outstanding service! More
Awesome and Easy! Mark Puls made the purchase of my Mustang GT very quick and easy. Thanks to him and Nate for making this process quick and easy Mark Puls made the purchase of my Mustang GT very quick and easy. Thanks to him and Nate for making this process quick and easy More
Great dealership Really worked for us to get the car of our choice he explained every thing so we could understand all the new tech stuff we don’t understand Really worked for us to get the car of our choice he explained every thing so we could understand all the new tech stuff we don’t understand More
Best sales staff Sales rep Gary pack is very honest helpful knowledgeable Makes the dealership experience very. Comfortable Always returns phone calls Always has Sales rep Gary pack is very honest helpful knowledgeable Makes the dealership experience very. Comfortable Always returns phone calls Always has the answer Just the person you want on your side when making such a big investment Thank you Gary pack and Demmer Ford More
Excellent dealer experience Would highly recommend Jack Demmer to prospective buyers. Peter Azzouz did an outstanding job prepping and delivering my vehicle. Everything came toge Would highly recommend Jack Demmer to prospective buyers. Peter Azzouz did an outstanding job prepping and delivering my vehicle. Everything came together without a problem. More
Quick check and repair. They did a through check found the problem. Fixed the issue and I was on my way: Staff was friendly and courteous. If I have anymore problems was told They did a through check found the problem. Fixed the issue and I was on my way: Staff was friendly and courteous. If I have anymore problems was told to call. More
Body shop review After dealing with my insurance company for three days and having nothing but issues I can't tell you what a pleasure it was to work with Lori Cummer After dealing with my insurance company for three days and having nothing but issues I can't tell you what a pleasure it was to work with Lori Cummer in the body shop. She completely explained how they work with my insurance if any unforeseen damage was found. She kept me informed while the work was being done and the work was competed days earlier than I expected. My insurance company could take some tips on customer service from her. More
Amazing service Bob Pugh, my salesman, really listens to my thoughts and concerns. Being the third car Bob has helped me with, he knows my preferences and circumstan Bob Pugh, my salesman, really listens to my thoughts and concerns. Being the third car Bob has helped me with, he knows my preferences and circumstances. Knowing that I live an hour away, we discussed at the beginning of the week an Escape would be the best choice. The car selection and as much paperwork was done before I arrived today. Within 3 hours, Bob explained and demonstrated the features and I drove off the lot! I also come to Jack Demmer Ford because Jack Demmer was a kind, sincere, honest man and his Dealership reflects his traits. Mr Demmer, a friend of my dad’s, recommended Bob Pugh and have never regretted his suggestion! More
I feel cheated and will never be back This is a warning to all car buyers. DO NOT BUY YOUR CAR FROM SCOTT DAUGHERTY. He is the stereo-type scummy salesman. He will add an item called 'pain This is a warning to all car buyers. DO NOT BUY YOUR CAR FROM SCOTT DAUGHERTY. He is the stereo-type scummy salesman. He will add an item called 'paint and fabric protection' or some such name all so he can make an extra $75.00 It'll cost me an extra $10.66 a month to my payment on my new car. Hopefully I am the only one he has done this too but I can tell you right now I highly doubt it. Check your contracts if there is any additional charges WALK AWAY. DO NOT GET SCAMMED BY THE THIEF SCOTT DAUGHTERY. THIS IS A BUYER WARNING More
Love this dealership Always helpful and treat customers great. They are there to satisfy their customers and go out of their way to make sure you are satisfied Always helpful and treat customers great. They are there to satisfy their customers and go out of their way to make sure you are satisfied More