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Jack Demmer Ford
Wayne, MI
635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 635 reviews
September 25, 2019
Very helpful Motor on car went , recommended by someone to try dealership, I was very pleased with service and helpfulness in getting another car found one same da Motor on car went , recommended by someone to try dealership, I was very pleased with service and helpfulness in getting another car found one same day they let me drive it for a while to make sure it was the car I wanted. More
by Mom of 11
Employees Worked With
Mark Puls
September 18, 2019
Service needed on Instrument display As always Pat does a wonderful job of watching out for his customers. I would highly recommend any individual needing service to utilize Jack Demmer As always Pat does a wonderful job of watching out for his customers. I would highly recommend any individual needing service to utilize Jack Demmer Ford. And you would be in good hands seeking out Pat in service. More
by JK
Employees Worked With
Pat Hawrylak
September 10, 2019
Fast and efficient I was in and out for my oil change and tire rotation in less than thirty minutes! The people were friendly and answered some questions I had politel I was in and out for my oil change and tire rotation in less than thirty minutes! The people were friendly and answered some questions I had politely. More
by Mary Ford
Employees Worked With
Rob Demmer
September 04, 2019
Long time customer treated unfairly I turned in my Escape one month early. I wasn’t told that I had to pay the last payment and the first payment on the new escape at the same time. I turned in my Escape one month early. I wasn’t told that I had to pay the last payment and the first payment on the new escape at the same time. More
by J
Employees Worked With
Rob Demmer
August 29, 2019
Service on recall Brought my Ford Focus in for a recall matter. Everyone from beginning to end was very professional and friendly. I would highly recommend this service Brought my Ford Focus in for a recall matter. Everyone from beginning to end was very professional and friendly. I would highly recommend this service center. More
by Dog
Employees Worked With
Tammy Schiapacasse, Pat Haweylak
August 27, 2019
F150 in and out GREAT experience at Jack demmer, our salesman Dan Macdonald was knowledgable and up front about the vehicles. We tested a couple trucks, picked one ou GREAT experience at Jack demmer, our salesman Dan Macdonald was knowledgable and up front about the vehicles. We tested a couple trucks, picked one out and delivery was a couple days later with the recall items taken care of and a fresh oil change ready to go. Ask for Dan! More
by Rbrobeil
Employees Worked With
Dan Macdonald
August 16, 2019
I was well informed when I left my suv at service, and also I called last night and explained what the problem is. I was told I could bring it in this morning. When I brought it in this morning service lady I called last night and explained what the problem is. I was told I could bring it in this morning. When I brought it in this morning service lady told me what would be done. And it would be there all day. I was given a courtesy ride to my home. I was called once to update me, then I was called and told a courtesy vehicle would pick me up. I was given s window, and my ride back to dealership was at my home. The service person told me what was done, and I went home. More
by KATT
Employees Worked With
Mónica Danner
August 13, 2019
Road Hazards My new F-150 alerted me it was losing air pressure in one of the tires. I called my dealer at Jack Demmer Ford and even though it was nearing 5:00 PM, My new F-150 alerted me it was losing air pressure in one of the tires. I called my dealer at Jack Demmer Ford and even though it was nearing 5:00 PM, he suggested I take it to their Quicklane. The tire was punctured in the shoulder and needed to be replaced. Amazingly, in less than an hour, the hazard insurance claim was processed and approved, a new tire was installed, and I was on my way. The best part, was the road hazard insurance my dealer convinced me to purchase, covered the complete cost. Outstanding dealer and outstanding service! More
by Happy
Employees Worked With
Michael Mester, Dave O’Leary, Rob Demmer
July 24, 2019
Awesome and Easy! Mark Puls made the purchase of my Mustang GT very quick and easy. Thanks to him and Nate for making this process quick and easy Mark Puls made the purchase of my Mustang GT very quick and easy. Thanks to him and Nate for making this process quick and easy More
by Steve Dorchak
Employees Worked With
Mark and Nate
July 12, 2019
Great dealership Really worked for us to get the car of our choice he explained every thing so we could understand all the new tech stuff we don’t understand Really worked for us to get the car of our choice he explained every thing so we could understand all the new tech stuff we don’t understand More
by AndyBal
Employees Worked With
Eric preece, Rob Demmer
