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Jack Demmer Ford

Wayne, MI

4.7
635 Reviews

37300 Michigan Ave

Wayne, MI

48184

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Showing 635 reviews

January 07, 2020

I have never had fun at a car dealership. Thanks to you all. Will let friends know about you. From Darleen and John Pallach. Love my new car. More

by darleen.pallach
Recommend Dealer
Yes
Employees Worked With
Michael Mester., Rob Demmer
January 04, 2020

Just used quick lane . Dave is very knowledgeable and I have a lot of confidence in him to take care of our vehicle needs. Thanks More

by Tjamerway
Recommend Dealer
Yes
Employees Worked With
Dave leary
January 02, 2020

Had to drop off my truck on New years day. Called this morning they were already checking it out. They upgraded the PC and had it fixed by 4pm. More

by Rj7800
Recommend Dealer
Yes
Employees Worked With
Pat h, Rob Demmer
December 30, 2019

Lied about my price and deal after calling before getting my car twice. Price was much higher. Car was not ready also the paper work was going to scam me out of 2006 miles for the lease until I caught it. More

by drs1126
Recommend Dealer
No
Employees Worked With
Jeremy Burke
Jan 02, 2020 -

Jack Demmer Ford responded

Thank you for your feedback. We apologize about any miscommunication that happened during your experience with us. I can assure you that we aim to be 100% transparent with all of our customers and that any mileage issue was not intentional. If you would like to discuss further and see how we can work together to provide you with a better experience and make sure your automotive needs are taken care of, please don't hesitate to reach out to me directly. Thank you, Jacqueline Demmer (Marketing Manager-jddemmer@demmer.com, 3133597052)

December 21, 2019

Dave always treats me fairly when I have service done. I had a flat that needed a new tire and he gave me a discount and fixed it fast. More

by tmille53
Recommend Dealer
Yes
Employees Worked With
Dave
December 18, 2019

Service was excellent and communication was top notch I had to have the engine of my Ford Escape replaced. The vehicle was still under factory warranty. I did not lease the vehicle from this dealership More

by SDS82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Hawrylak
December 17, 2019

It was a pleasure doing business with this dealership. All the staff were friendly and very nice. Very easy with work with and paperwork went very smooth. Thanks More

by rocketman71421
Recommend Dealer
Yes
Employees Worked With
Pete, Rob Demmer
December 11, 2019

The staff at Jack Demmer Ford were very professional. My salesman Derryl Mimms was helpful and courteous. It was easy to turn in my lease car and up my new car More

by Debbieleeryan
Recommend Dealer
Yes
Employees Worked With
Derryl Mimms , Rob Demmer
December 10, 2019

Excellent communication and service. Pat in Service made my visit a pleasant experience. He explained in detail what was required, the cost and how long it would take to complete. He was dead on! Also wa More

by Paulo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in Service
December 09, 2019

I want to especially thank Used Car Salesmen Peter, who worked hard to make my purchase smooth an easy. Only 2 hours start to finish. Best Salesmen I've seen, as a car dealer's daughter. More

by sherleclair62
Recommend Dealer
Yes
Employees Worked With
Peter
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