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Jack Demmer Ford

Wayne, MI

4.7
638 Reviews

37300 Michigan Ave

Wayne, MI

48184

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Showing 638 reviews

February 27, 2024

Great service! Pat H. Service advisor is top notch. The Jack Demmer team has my trust and my business. Once again they under promised and over delivered in regards More

by Tech1258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat H service advisor
Feb 27, 2024 -

Jack Demmer Ford responded

Thank you for wonderful feedback and comments, Rick! Happy to hear Pat showed you the Demmer Difference. We love providing top notch service to our clients. We appreciate you choosing Jack Demmer Ford.

February 09, 2024

I have had my vehicle in for repairs twice in the past couple of months and feel that Pat in service kept me informed and the repairs were done right. More

by P Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Feb 13, 2024 -

Jack Demmer Ford responded

Thank you for your kind words, P Murphy. Happy to hear Pat kept you informed of your repairs and we completed the work correctly. We appreciate your business!

November 10, 2023

The body shop is very professional & you can rely on them to get the repairs needed to get your vehicle fixed. The best! More

by dwupnorth1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Jamie & everyone who works in the body shop
Nov 20, 2023 -

Jack Demmer Ford responded

Thank you for the kind words! We are so happy to hear you had the best experience with our Body Shop!

October 13, 2023

I had my tires replaced at the tire center, While installing my new wheels they manage to chip The chrome on all four of the rims. I talk to the service manager and he said they are unwilling to do a More

by julianhuff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 20, 2023 -

Jack Demmer Ford responded

Juilan, I am so sorry to hear about your disappointing experience. I've forwarded your review to our Service Manager even though you've noted you spoke to him already. I hope we can find a resolution!

October 08, 2023

Polite and professional service! Thank you for a pleasant experience. I recommend Jack Demmer Ford for you vehicle maintenance. More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam was awesome
Nov 20, 2023 -

Jack Demmer Ford responded

Thank you for the wonderful recommendation!

September 17, 2023

The only problem I have is I didn’t get any paperwork for time work done or a new oil change sticker. Gabby was awesome More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Sep 27, 2023 -

Jack Demmer Ford responded

Thank you so much for your 5-star review of Jack Demmer Ford, Susan! We greatly appreciate you taking time out of your day to share your kind feedback online with us.

August 31, 2023

Service and sales in this dealership are excellent! Last week I had a quick visit to the Quicklane for flat tire repair while visited their sales department for a new lease discussion. I’m satisfied wi More

by Jaimin Bai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Crandall
Sep 27, 2023 -

Jack Demmer Ford responded

Thank you so much for your 5-star review of Jack Demmer Ford, Jaimin! We greatly appreciate your loyalty!

August 27, 2023

Staff were professional, and got the job done quickly. Planning on return here for future service. More

by Bartlettj20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Sep 27, 2023 -

Jack Demmer Ford responded

Thank you so much for your 5-star review of Jack Demmer Ford!

August 24, 2023

One of the best experiences I’ve had in awhile. Prompt, courteous, professional, service department was great to work with thank you More

by lbrenn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department
Sep 27, 2023 -

Jack Demmer Ford responded

Thank you so much for your 5-star review of Jack Demmer Ford! We greatly appreciate your business & kind words.

August 02, 2023

Great service,very interested in the customer, does what he (Mark Puls) said he would do. Very happy I stopped to look at cars there. More

by pdbooker32
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Puls
Sep 27, 2023 -

Jack Demmer Ford responded

Thank you so much for your 5-star review of Jack Demmer Ford!

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