Jack Demmer Ford

Oil Change Jack Demmer Ford Service Wayne, MI The service was great for the oil change. We didn't know that the service dept. was doing oil changes. We have been going across the street to the Qui The service was great for the oil change. We didn't know that the service dept. was doing oil changes. We have been going across the street to the Quick Lube and it has been closed due to Covid-19. Thanks for the oil change.. More

Service and communication was very good. Showed them the problem with navigation system. However, after one day, the system was NOT functioning properly after the vehicle 2019 F-150 sat overnight. Af the problem with navigation system. However, after one day, the system was NOT functioning properly after the vehicle 2019 F-150 sat overnight. After driving the vehicle, stopped, shut off engine. Waited 10 minutes, started up the vehicle and navigation system worked fine. We find this UNACCEPTABLE. I will bring the truck back to get the job done right. More

Lease Vehicle Michael Mester did a great job helping us find a new lease vehicle to replace the one we had that was due on April 20. He found all the rebates possi Michael Mester did a great job helping us find a new lease vehicle to replace the one we had that was due on April 20. He found all the rebates possible and offered us options to get a great vehicle with the features we wanted at a reasonable price. He did this despite the difficulties of working during the coronavirus. He also did a great job explaining all the features of our new vehicle. More

This was my 1st time visiting their service dept. I was very impressed from the moment I was greeted. Pat is an awesome guy. Thank you for taking the time to explain things to me. I will return. very impressed from the moment I was greeted. Pat is an awesome guy. Thank you for taking the time to explain things to me. I will return. More

Replaced front passenger tire I needed the front passenger tire replaced. It was not safe to drive. Dealership (had limited number of personnel on hand as a result of the virus sit I needed the front passenger tire replaced. It was not safe to drive. Dealership (had limited number of personnel on hand as a result of the virus situation} replaced the tire. I was thankful More

Mike Phillips has been my salesman for past two leases. He’s excellent at his job and definitely knows what he is doing. Picking up my new lease car tomorrow. He did all the work and I’m simply signing th He’s excellent at his job and definitely knows what he is doing. Picking up my new lease car tomorrow. He did all the work and I’m simply signing the paperwork. Great job Mike! More

Great experience leasing my new vehicle I had a great experience leasing my new vehicle from Jack Demmer. Sue went above and beyond to find the right vehicle I wanted equipped with the acce I had a great experience leasing my new vehicle from Jack Demmer. Sue went above and beyond to find the right vehicle I wanted equipped with the accessories I requested. I was happy she reviewed all the new features before I left the dealership on pick up day. More

Leasing a New Vehicle and Serice on my existing vehicle I brought my 2017 Ford Escape vehicle into the Service Department for a Ford Motor Company Customer Satisfaction Program 19B37. I had an 8:30am appoin I brought my 2017 Ford Escape vehicle into the Service Department for a Ford Motor Company Customer Satisfaction Program 19B37. I had an 8:30am appointment with Pat Hawrylak, a Service Advisor. He was very prompt in welcoming me and processing the paperwork for the Program. I waited for the work to be completed. I was pleasantly surprised when Pat came into the waiting area around 8:50am to tell me the work was done and politely directed me to my vehicle. Compliments to Pat and the Service technicians for such efficient customer service. More

Great service, in and out in a hour as promised. Pat write up man was great! Will return in the near future. Highly recommend this dealer. write up man was great! Will return in the near future. Highly recommend this dealer. More

I have all of our vehicles service performed at Jack Demmer. This is my 3rd visit to Jack Demmer Quick Lane. The entire staff is extremely professional,very friendly, repairs are always completed correc Demmer. This is my 3rd visit to Jack Demmer Quick Lane. The entire staff is extremely professional,very friendly, repairs are always completed correctly and in a timely manner. Thanks to Dave and his entire team. More