
Jack Demmer Ford
Wayne, MI
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Bob Pugh sold me my second vehicleGreat salesperson no Bob Pugh sold me my second vehicle Great salesperson no pushy but informative worked hard to get deal and very satisfied with him as well as the Jack Bob Pugh sold me my second vehicle Great salesperson no pushy but informative worked hard to get deal and very satisfied with him as well as the Jack femme dealership Would definitely recommend 5 star from me More
The service technician, Pat was very helpful in resolving my concern. He let me know how the work was progressing and fully explained what had been done my concern. He let me know how the work was progressing and fully explained what had been done More
Worked with Mark M leasing our new F150. He did a great job of making sure we got the best deals available. Under the current situation he was able to make it easy to complete all the paper and take deliv job of making sure we got the best deals available. Under the current situation he was able to make it easy to complete all the paper and take delivery of our new truck. More
Oil Change Jack Demmer Ford Service Wayne, MI The service was great for the oil change. We didn't know that the service dept. was doing oil changes. We have been going across the street to the Qui The service was great for the oil change. We didn't know that the service dept. was doing oil changes. We have been going across the street to the Quick Lube and it has been closed due to Covid-19. Thanks for the oil change.. More
Service and communication was very good. Showed them the problem with navigation system. However, after one day, the system was NOT functioning properly after the vehicle 2019 F-150 sat overnight. Af the problem with navigation system. However, after one day, the system was NOT functioning properly after the vehicle 2019 F-150 sat overnight. After driving the vehicle, stopped, shut off engine. Waited 10 minutes, started up the vehicle and navigation system worked fine. We find this UNACCEPTABLE. I will bring the truck back to get the job done right. More
Lease Vehicle Michael Mester did a great job helping us find a new lease vehicle to replace the one we had that was due on April 20. He found all the rebates possi Michael Mester did a great job helping us find a new lease vehicle to replace the one we had that was due on April 20. He found all the rebates possible and offered us options to get a great vehicle with the features we wanted at a reasonable price. He did this despite the difficulties of working during the coronavirus. He also did a great job explaining all the features of our new vehicle. More
This was my 1st time visiting their service dept. I was very impressed from the moment I was greeted. Pat is an awesome guy. Thank you for taking the time to explain things to me. I will return. very impressed from the moment I was greeted. Pat is an awesome guy. Thank you for taking the time to explain things to me. I will return. More
Replaced front passenger tire I needed the front passenger tire replaced. It was not safe to drive. Dealership (had limited number of personnel on hand as a result of the virus sit I needed the front passenger tire replaced. It was not safe to drive. Dealership (had limited number of personnel on hand as a result of the virus situation} replaced the tire. I was thankful More
Mike Phillips has been my salesman for past two leases. He’s excellent at his job and definitely knows what he is doing. Picking up my new lease car tomorrow. He did all the work and I’m simply signing th He’s excellent at his job and definitely knows what he is doing. Picking up my new lease car tomorrow. He did all the work and I’m simply signing the paperwork. Great job Mike! More
Great experience leasing my new vehicle I had a great experience leasing my new vehicle from Jack Demmer. Sue went above and beyond to find the right vehicle I wanted equipped with the acce I had a great experience leasing my new vehicle from Jack Demmer. Sue went above and beyond to find the right vehicle I wanted equipped with the accessories I requested. I was happy she reviewed all the new features before I left the dealership on pick up day. More