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Jack Demmer Ford

Wayne, MI

4.7
635 Reviews

37300 Michigan Ave

Wayne, MI

48184

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Showing 635 reviews

October 15, 2020

Service writers were great, work performed by techs was fast and efficient. Aside from service writers, not one technician was wearing a mask. Maybe FORD vehicle plastics and soft trim are COVID resistant? More

by Hugh_Sassle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young woman in quick lane
Dec 11, 2020 -

Jack Demmer Ford responded

We are sorry to hear that you didn't have a better experience with our team. We can assure you that all of our employees wear masks when within 6 feet of another co-worker or customer. If a technician or any other employee is within their own personal space they do not need to have a mask on per CDC guidelines, but always have one nearby. Your experience has been discussed with our management team internally and I can assure you it will not happen again. We're sorry we fell short during your visit. We take the health and safety of our team and customers both very seriously.

October 12, 2020

I had a wonderful experience with Mark and Nate at jack demmer ford. Mark helped me find the prefect vehicle for my needs. And Nate helped me find the best loan for my budget. I am so very happy I choose J More

by Marksb40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate H, Mark P
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We are happy to hear that Mark and Nate took such great care of you. We hope you are continuing to enjoy your new vehicle!

October 01, 2020

This was the fourth vehicle that I have leased from Jack Demmer. Each time seem to be easier and more convenient. The dealership is always neat and clean and the staff is professional and courteous. My sale More

by wmkilgore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill English
September 28, 2020

Peter and the staff did a great job and getting me a new vehicle. I am experiencing some issues with the vehicle which is been in the shop once now it’s keeps if it keeps up it’s going to go back in but it’ More

by Tallansweet46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter azzouz
Oct 01, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & kind words! We greatly appreciate your 5-star review of Jack Demmer Ford!

September 28, 2020

Dave and his crew took care of me when I had The Works package done on my Edge! I would recommend them to anyone needing maintenance done on their vehicle. More

by sengle34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Ethan
Oct 01, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & kind words! We greatly appreciate your 5-star review of Jack Demmer Ford!

September 23, 2020

Great service. Had a great experience. Would recommend buying a car from this place. Third car buying from here and have been satisfied each time. More

by wholly41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley Fisher
Oct 01, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & kind words! We greatly appreciate your 5-star review of Jack Demmer Ford!

September 06, 2020

Great service. Thanks. Why need twenty five words? Great is great already. Still not twenty five yet? Need another five ?thank thank thank thank you. More

by PeterG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Brown
Oct 01, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & kind words! We greatly appreciate your 5-star review of Jack Demmer Ford!

September 05, 2020

Very thorough and polite. Called in a timely fashion and were pleasant when we picked the vehicle up. Vehicle was parked in an area that was secure and unlikely for dings and dents. More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ba
Oct 01, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & kind words! We greatly appreciate your 5-star review of Jack Demmer Ford, Greg!

August 30, 2020

I like how close the dealership is to my home. And that I have been a customer for quite some time. Like my sales person. More

by scottbwood50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley Fisher
Oct 01, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & kind words! We greatly appreciate your 5-star review of Jack Demmer Ford, Scott!

August 24, 2020

They offer timely, efficient maintenance and repairs. The staff always provides knowledgeable, helpful, and friendly service. They provide exceptional customer service. Thanks Jack Demmer Ford! More

by Yalonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica
Oct 01, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & kind words! We greatly appreciate your 5-star review of Jack Demmer Ford, Yalonda!

Oct 01, 2020 -

Yalonda responded

Every star was well deserved!

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