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Jack Demmer Ford

Wayne, MI

4.7
635 Reviews

37300 Michigan Ave

Wayne, MI

48184

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Showing 635 reviews

November 24, 2020

We experience with the Demmer service department went well. Very courteous and professional with a friendly atmosphere. Recall work completed in a reasonable time. Not a single negative aspect. Thank you More

by danmefford
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford!

November 23, 2020

The Salesperson was patient, a great listener and knowledgeable in what trim package I was looking for in a particular year, make and model. The process went smoothly! More

by Highly favored
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley Fisher
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We are happy to hear that you had such a smooth buying experience with Harley.

November 21, 2020

I wanted to say thank you very much for the excellent service and response of your team it’s an outstanding dealership and they go way beyond to help get the job done thanks again More

by Whatcuzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David o’Larry
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford!

November 15, 2020

Staff was very helpful and pleasantand professional when Staff was very helpful and pleasant and professional when I took my car in and when I picked it up. Repairs done were very satisfactory. More

by gado60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Demmer and a lady in the Body Shop when I picked up the car
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford!

November 08, 2020

Really appreciate be able to schedule- appointment for my 1st oil change- in and out in less than 30 minutes- masking and social distance well maintained- excellent experience More

by Rg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales staff
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We are happy to hear that you had an excellent experience in our Quick Lane.

November 06, 2020

Great staff,and service department. Made appointment and ready earlier than expected. I feel really comfortable with this dealership and service department and will continue to come back. More

by Rwfines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We are so happy to hear that you felt so comfortable during your experience with Pat and our Service department.

October 28, 2020

The experience at Jack Demmer Ford was very good. They had me in and out within an hour. The service representative was polite kind and friendly. I will go back to get my Edge serviced there again. More

by Felicia.jones1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford!

October 28, 2020

This is my 3rd lease car and Mike Phillips from Jack Demmer has been great and helpful to work with. Will keep going back for future leases/buying. More

by lavish.agarwal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Phillips
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We greatly appreciate your loyalty and are happy to hear that Mike continues to be so helpful.

October 27, 2020

They understood my needs and were both polite and professional. The place was clean and my advisor knew all about what I needed for my interval More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guy to far right as you enter
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We are happy to hear that our Service team was so helpful.

October 20, 2020

Pete was very helpful and made sure he got me what I wanted. Would definitely recommend them to anyone looking for a new or used vehicle. More

by brookelucidi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
Dec 11, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We are so happy to hear that Pete was so helpfu. & got you into the vehicle you wanted.

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