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Jack Daniels Volkswagen
Fair Lawn, NJ
2,084 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,084 reviews
February 12, 2020
Went into JD VW pretty late about an hour before closing looking for a specific car, for a specific price. I met with mike and he made the entire process fast and smooth. He got me the exact car i was looki looking for a specific car, for a specific price. I met with mike and he made the entire process fast and smooth. He got me the exact car i was looking for, for the exact price i wanted to pay. Even stayed late, i left the same night with the car i wanted. Great experience. More
by Anthony
Employees Worked With
Mike Caropolo
Helpful February 11, 2020
Always a great experience. This is my third car I purchased from Jack Daniels and I drive well over an hour to get there. Nick Ward was awesome to deal with, excellent as always! purchased from Jack Daniels and I drive well over an hour to get there. Nick Ward was awesome to deal with, excellent as always! More
by nickabbs10
Employees Worked With
Doug Bucci, Nick Ward
February 11, 2020
Here I go again This is my fourth lease with Jack Daniels Volkswagen in Fairlawn NJ. I am sure that I will be back to see Scott for number five when the time comes. This is my fourth lease with Jack Daniels Volkswagen in Fairlawn NJ. I am sure that I will be back to see Scott for number five when the time comes. More
by Screenyname
Employees Worked With
Demaris at the front desk is lovely,a real asset to the company., Scott Zukowski
February 11, 2020
Justin was excellent in costumer service, patient, always with s smile, highly recommended , he provided clear explanation of paperwork and timing. Stayed overtime to ensure everything was fine with s smile, highly recommended , he provided clear explanation of paperwork and timing. Stayed overtime to ensure everything was fine More
by jlombera
Employees Worked With
Justin Rosa
February 10, 2020
Was a pleasure working with Paul. We (unwillingly) put him through hoops. The car we asked for didn't have one feature that was over looked. Another car with all the features we wanted happens to be in th him through hoops. The car we asked for didn't have one feature that was over looked. Another car with all the features we wanted happens to be in the lot. Paul went above and beyond helping us walk out happy with exactly what we wanted. Thanks Paul More
by zmarji
Employees Worked With
Doug Bucci, Roland Merhej, Paul Perado
February 06, 2020
Purchased lease vehicle Nick Ward is patient and knowledgeable. Nick made the experience of buying my lease vehicle easy. I'm sure Jack Daniels is proud of him. Nick Ward is patient and knowledgeable. Nick made the experience of buying my lease vehicle easy. I'm sure Jack Daniels is proud of him. More
by Tammy
Employees Worked With
Jason Ku, Nick Ward
February 05, 2020
Romo has been helpful throughout the process of leasing my new 2019 Jetta. Never pushy. Understanding of my situation. Friendly, courteous, and professional. Will certainly reach out when it comes to lease my new 2019 Jetta. Never pushy. Understanding of my situation. Friendly, courteous, and professional. Will certainly reach out when it comes to lease again. More
by david.ventoso.dv
Employees Worked With
Doug Bucci
February 05, 2020
Mike was professional, friendly & helpful. He was patient & able to explain all the steps of the process clearly, as well as follow through to answer questions and check for our satisfaction. Highly recomme & able to explain all the steps of the process clearly, as well as follow through to answer questions and check for our satisfaction. Highly recommended. More
by catmacpat
Employees Worked With
Mike Caropolo
February 03, 2020
Smooth and Quick Sales Process My wife and I were looking for a replacement for our 2009 Mazda 5 that can seat 6 or 7 passengers and had similar dimensions. We first went to look a My wife and I were looking for a replacement for our 2009 Mazda 5 that can seat 6 or 7 passengers and had similar dimensions. We first went to look at a Mitsubishi Outlander at another dealership, but the whole experience there just turned us off the Outlander. That's when a quick google search indicated lead us to the Tiguan and Jack Daniels VW. From the start to finish, the overall sales experience was smooth and it went quickly. Didn't really feel any pressure to buy a car that didn't fit our needs. More
by nat250s
Employees Worked With
David Dimor
February 02, 2020
Warranty part caused other part to fail Car was under warranty for bad fuel injectors. The dealership replaced the part under warranty and gave us the car back with a bad catalytic converter Car was under warranty for bad fuel injectors. The dealership replaced the part under warranty and gave us the car back with a bad catalytic converter, which was a result of the failed part. They said there was no way the part caused the catalytic converter to fail - yet another VW dealership and other mechanics said that a failed injector is the biggest cause for catalytic converter failure. Additionally, when the car was being repaired, I said the oil needs to be changed - they asked why?! Why?? - because when a fuel injector fails it dumps gasoline into the engine and contaminates the engine oil. Terrible dealership. More
by ESC
Employees Worked With
Can not recall.
