Jack Daniels Volkswagen

Waited a long time to see a car that never arrived . Then couldn't sell Then couldn't sell More

Very satisfied with the customer service and everything, it exceeded our expectations. Evyei e at the dealership went above and beyond. it exceeded our expectations. Evyei e at the dealership went above and beyond. More

Very satisfied, great customer service and smooth process. Went above and beyond and happy with the outcome. process. Went above and beyond and happy with the outcome. More

Excellent service. Thoughtful people. Appreciate the flexibility and their willingness to work with me to get the car I want. Thanks again! Thoughtful people. Appreciate the flexibility and their willingness to work with me to get the car I want. Thanks again! More

Paul was patient and persistent in helping me obtain a vehicle. It could not be the exact one I wanted but nonetheless it was a pleasure working with him. He pulled out all the stops to help me and I am v vehicle. It could not be the exact one I wanted but nonetheless it was a pleasure working with him. He pulled out all the stops to help me and I am very grateful! More

Paul was very helpful, help me find the dream car I was looking for!! Thank you Jack Daniels for making our dreams come true looking for!! Thank you Jack Daniels for making our dreams come true More

I had the best experience at Jack Daniels Volkswagen in Fairlawn, NJ. The staff is extremely helpful and friendly. The leasing process was smooth and I am so happy with my car! Paul was amazing to work wit Fairlawn, NJ. The staff is extremely helpful and friendly. The leasing process was smooth and I am so happy with my car! Paul was amazing to work with. The day I went to pick up my car, it wasn't ready. He offered a loaner and drove an hour to deliver it to me the next day. I had a few questions after and he was prompt in responding and very helpful. I highly recommend Paul and Jack Daniels Volkswagen. More

Scott Zukowksi was a pleasure to work with and he made the experience an easy one. He is a professional that I would recommend to anyone wanting to lease or purchaser a VW. the experience an easy one. He is a professional that I would recommend to anyone wanting to lease or purchaser a VW. More

We brought our 2009 VW Beetle convertible in after the SECOND rear window failed within 6 months of the other one. First, beware - this service center charges a 2.7% fee for using a credit card. Unheard SECOND rear window failed within 6 months of the other one. First, beware - this service center charges a 2.7% fee for using a credit card. Unheard of at any other dealership. To save the fee, you must pay cash or with a check. A check? really? It's 2023. Ridiculous. The service rep acknowledged the issue with the rear windows of this model vehicle failing. It was a defect VW allowed and never made an effort to correct. Instead of making a few calls to insure the parts were available, we were subjected to a $170.00 "diagnostics fee" to be applied if we had the work done there. After an estimated of $1570 to repair a window, we find out that the part, a regulator, is no longer available. So we left the service department at Jack Daniels as we arrived with a broken window and a $170.00 charge plus a credit card fee, all of which could have been avoided if they simply researched the issue on line or on the phone first. But I guess they really needed that $170.00 from us. I will buy a VW again, nor deal with the Jack Daniels auto group. Beware. More

Paul’s help was outstanding in getting us to find not only the right car but the one we really wanted. Accommodated all our needs and helped us get a very good deal only the right car but the one we really wanted. Accommodated all our needs and helped us get a very good deal More