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Jack Daniels Volkswagen
Fair Lawn, NJ
2,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,121 reviews
February 03, 2022
Reached out to the dealership 4 days ago looking for the Golf R they had in stock. After sending an inquiry never heard back so called and was told someone would be in touch shortly. I get a text from a wom Golf R they had in stock. After sending an inquiry never heard back so called and was told someone would be in touch shortly. I get a text from a women at the dealership seeing if I had questions. Asked if someone would call me so we can chat numbers and if they made sense I’d come down to sign and get the car same day. Response back was “the price is 10k over msrp”. So I asked if someone can reach out and speak on the phone no answer for hours so I decide to call, I get someone and he tells me there’s someone buying the car for 12k over sticker which I wasn’t going to do so I said I’ll look elsewhere so I thought I was done. Last thing, and this is the reason I’m writing this review, guy Paul emails me saying he got my inquiry and if I had questions to reach out. I very politely said I had already ordered the car from another dealer at msrp and was told it was 12k over sticker and I didn’t want continue. The response back at 9pm I got was “well since you can’t place orders on Golf R, we sold that Golf R for 15k over”. Like what kind of rude, xxx comment is that. I got my car elsewhere without paying such a ridiculous amount over sticker and had a great sales person to help me. Anyone would like proof of how they treat potential clients I have all the emails and texts saved. Careful of this sleezy speakership. More
by Marcink10
Employees Worked With
Tina, Paul Perado
January 28, 2022
Started doing business with JDVW back 2005 with 4 cars and counting. Decided to buy out our lease with the Atlas and transacted with the same salesperson we had for our GTI. And as always, Paul delivered and counting. Decided to buy out our lease with the Atlas and transacted with the same salesperson we had for our GTI. And as always, Paul delivered with flying colors. The extra mile he takes to give you a smooth buying experience is second to none. More
by Vidan and Judith
Employees Worked With
Paul Perado
January 26, 2022
Great experience both with the sales rep Mentor and the Finance department. They are a little cagy about the interest rate, but I have good credit and it all worked out well in the end. Mentor is a very ni Finance department. They are a little cagy about the interest rate, but I have good credit and it all worked out well in the end. Mentor is a very nice person to work with and makes the car buying experience seamless. More
by ZELEKEM
Employees Worked With
Mentor Alickaj
January 24, 2022
Great experience once again with Scott Z. and his team. I was in and out with my current lease, which expired and I wound up purchasing! The transition was seamless and I went off the lot with my car as if n was in and out with my current lease, which expired and I wound up purchasing! The transition was seamless and I went off the lot with my car as if nothing happened! Would continue to use Jack Daniels for any VW I buy or lease in the future. More
by Chris Gareffa
Employees Worked With
Scott Zukowski
January 20, 2022
Scott Z was amazing! He made the process extremely smooth and was amazing to work with. This is my second time leasing a car at this Volkswagen location and has always been a great experience. I'm super happ and was amazing to work with. This is my second time leasing a car at this Volkswagen location and has always been a great experience. I'm super happy with my brand new car. 100% Volkswagen has my heart. More
by bgabby2122
Employees Worked With
Scott Zukowski
January 19, 2022
This is my second time leasing a car either them and both times the experience was just awesome! My salesman David was beyond helpful and attentive to all my needs! He made the process easy and fun! I will b times the experience was just awesome! My salesman David was beyond helpful and attentive to all my needs! He made the process easy and fun! I will be recommending him to all my friends and family! More
by Vchmielewski
Employees Worked With
David Dimor
January 14, 2022
This was my second great experience at Jack Daniels VW in Fair lawn NJ. First with my GLI, and most recent with my new GTI. Jose, my salesman for the GTI was absolutely incredible and knowledgeable. I Fair lawn NJ. First with my GLI, and most recent with my new GTI. Jose, my salesman for the GTI was absolutely incredible and knowledgeable. I truly enjoyed the time we spent together during the car buying process. He was Personable and fun to talk to! I wanted a manual car with little to no experience driving one. He was encouraging and even took the time to give me a lesson on how to drive a manual car. This built my confidence even further and now I have one of my dream cars. Great customer service like this shouldn’t go unnoticed. Great job Jose. Thank you ! More
by maxhines1
Employees Worked With
Jose, Calvin
