Jack Daniels Volkswagen

I’m very happy with my car purchase here. Everything went smoothly except for a few minor issues. Great experience! Everything went smoothly except for a few minor issues. Great experience! More

The sales team at Jack Daniels VW were extremely welcoming. Although we didn’t have an appointment, Christian patiently answered all of our questions and before we knew it, we took a beautiful VW At welcoming. Although we didn’t have an appointment, Christian patiently answered all of our questions and before we knew it, we took a beautiful VW Atlas home. More

Great showroom- excellent customer service from the minute we walked in. Sohrab Moussavian helped us with our car purchase- he went above and beyond to meet our needs. Overall very pleased with our e minute we walked in. Sohrab Moussavian helped us with our car purchase- he went above and beyond to meet our needs. Overall very pleased with our experience. More

I am so happy that with our experience at Jack Dainels! Our salesman was Jerry, it was so nice working with him. I usually try to avoid car dealerships but I am so happy with my car and the whole process w Our salesman was Jerry, it was so nice working with him. I usually try to avoid car dealerships but I am so happy with my car and the whole process was so much better that other dealerships I have been to in the past. I will 1000% go back for my next car (I love this one so much though so it might be a while) I also want to mention Jason in finance and Doug. They all were so nice, and great to work with. Thanks again guys!!! More

Best purchase I’ve ever done very quick and fast service, and the car is amazing for our family and the car is amazing for our family More

Purchased a pre-owned tiguan with a check engine light. The salesman Alex, who is now unreachable, agreed any light or issues would be resolved as part of the deal. The NEXT morning the car was dead and wo The salesman Alex, who is now unreachable, agreed any light or issues would be resolved as part of the deal. The NEXT morning the car was dead and would not start. Had to buy a new battery to install. The DAY after that, the check engine light was on for an issue that was promised to be resolved prior to purchase. 15 days later i still have no plates, nor any signs that the registration has even been filed. I've been told the salesman is expected to be out for months. The finacer is out of office and any agreements or resolutions fall of deaf ears. My calls have been bounced between departments numerous times over the last 2 weeks. UPDATE: My temp plates are now about to expire tomorrow. The general manager and manager are holding my plates ransom, locked in their office in retaliation for the poor review. Unknown which has them specifically, as neither are responding 4 days later. Drove 90 minutes there to pick them up and the receptionist said they didnt have them and drove back home, 2 hours with traffic. My 3rd time making the trip. They have not been responding for days. I now have to file a lost plate form with the police and head to the NYDMV to replace the documents i paid $180 for at time of sale. ALSO, the managers are trying to charge me an additional $64 as they say they have underquoted fees. Funny enough, the maximum charge in New York is $175 and the temp fees in New Jersey is under $10. Typical stealership. These guys are crooks. Drive the extra 30 minutes to a better business. More

Very helpful people I like the way they handle business from A to Z the deals was Quickly and smoothly from A to Z the deals was Quickly and smoothly More