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Jack Daniels Volkswagen

Overview Reviews (2,156) Inventory (477)

Jack Daniels Volkswagen

Name: Jack Daniels Volkswagen
Address: 40-18 Broadway, Fair Lawn, NJ, 07410, US
Telephone: (201) 703-1925
Rating: 4.8

4.8

2,156 Reviews

40-18 Broadway, Fair Lawn, New Jersey 07410

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Sales: (201) 703-1925

Service: (888) 493-5421

Parts: (888) 493-5421

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Jack Daniels Volkswagen

Fair Lawn, NJ

Overview

Reviews

Vehicles

4.8

2,156 Reviews

Call Dealership (201) 703-1925

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40-18 Broadway

Fair Lawn, NJ

07410

Directions

4.8

2,156 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Finance Experience

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Overview Reviews (2,156) Inventory (477)

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Sales: (201) 703-1925

Service: (888) 493-5421

Parts: (888) 493-5421

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sales person buying experience Paul email price helpful delivery Jack

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Showing 2,156 reviews

October 17, 2022

SALES VISIT - NEW

Mentor is very knowledgeable and professional Jason in finance was the same Overall an excellent experience finance was the same Overall an excellent experience More

by Martlamendola

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mentor Alickaj

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October 17, 2022

SALES VISIT - USED

I was played for over 3 weeks before I could finally get my car. I was misinformed multiple times and I was always the one who had to contact them for updates. Buying a car should not be this stressful, the my car. I was misinformed multiple times and I was always the one who had to contact them for updates. Buying a car should not be this stressful, they ruined my entire experience. More

by mudricklauren

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Mentor Alickaj

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Oct 17, 2022 -

Jack Daniels Volkswagen responded

Please call our General Manger Donald Chittum

October 16, 2022

SALES VISIT - USED

Great buying experience. The staff is very friendly, professional and accommodating. The search for the car we wanted was quick and easy. The staff is very friendly, professional and accommodating. The search for the car we wanted was quick and easy. More

by natalya

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mentor Alickaj

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October 15, 2022

SALES VISIT - USED

Paul is an amazing and knowledgeable guy, very easy to work with and always answered any question I had. Would recommend to anyone! work with and always answered any question I had. Would recommend to anyone! More

by Aurel.onuzi

Recommend Dealer

Yes

Employees Worked With

Paul Perado

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October 14, 2022

SERVICE VISIT

Easy to work with, no hassles in and out in minimal time. Friendly dependable sales people. Was a pleasure doing business there. Friendly dependable sales people. Was a pleasure doing business there. More

by Ndavilar

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

David Dimor

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October 13, 2022

SALES VISIT - NEW

Great customer service and very attentive to their customers need. Above and beyond service!! Thank you customers need. Above and beyond service!! Thank you More

by Ruthescolastico

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Paul Perado

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October 13, 2022

SALES VISIT - NEW

Do NOT recommend. Poor dealership service. They do not stick by their word. Play the old bait and switch game to get you in in. Trust me when I tell you that they wil Poor dealership service. They do not stick by their word. Play the old bait and switch game to get you in in. Trust me when I tell you that they will waste your time. Very disappointed. The manager is dishonest. 10/12/22 More

by Colleen

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Sales manager on 10/13/22

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Oct 13, 2022 -

Jack Daniels Volkswagen responded

Researched this name there is no customer with this name in our system. Dealer Rater agrees to remove as not accurate and limited information.

Oct 13, 2022 -

Colleen responded

Check again my friends.we are definitely in your system. We leased 2 cars from you over the past 6 years, and would have been a 3rd car yesterday . However you sales man made a concrete deal over the phone and my husband drove to you from CT, only to have the sales manager play games and bait and switch the deal when he arrived and wasted 3 hours of his day. My husband name is Nick Dushku.

Oct 13, 2022 -

Jack Daniels Volkswagen responded

Yes I did find it under thar name can you reach out to my GSM At 201-838-5079 I spoke to our General Manager and he re worked the figures with him

Oct 13, 2022 -

Colleen responded

That’s the issue. The “figures” he gave my husband when he got there were entirely different and grossly higher than the ones he was promised over the phone before we came . Come on now. Just admit it was total dishonesty and bait and switch on your end. We are not new at this . Leased two cars from your dealership prior to this. There was no need for you to pull this. We drive from CT with a completely cleaned out and detailed car to trade in to you and leave with a new vehicle, with the deal that was promised numerous times over the phone before we came. Shameful on your part and you have lost good customers for life.

October 08, 2022

SALES VISIT - NEW

Paul, Doug, and Jason were amazing such a wonderful team to help you with all of your questions and options! I love my new car and how seamless the process was thanks so much for making this a great experie to help you with all of your questions and options! I love my new car and how seamless the process was thanks so much for making this a great experience and for going out of your way Paul to drive us to the other options on a crazy stormy day you all went above and beyond! Highly recommend Jack Daniels Paul Doug and Jason are unbelievably professional and truly care about their customers! Thank you guys !! More

by Pattimackrell

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason in finance , Doug Bucci, Paul Perado

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October 08, 2022

SALES VISIT - NEW

This was my second car from this dealership and I am not only satisfied from the help I received from them in choosing my next car, but also what I should have in my car for its day use. I highly recommend only satisfied from the help I received from them in choosing my next car, but also what I should have in my car for its day use. I highly recommend it! More

by Mateusz

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

David Dimor

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October 07, 2022

SALES VISIT - NEW

Mentor was knowledgable and always made time for our questions. Seamless transaction all around - thanks! questions. Seamless transaction all around - thanks! More

by megan.bizzozzaro

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mentor Alickaj

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Jack Daniels Volkswagen

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