Jack Daniels Volkswagen
Fair Lawn, NJ
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Very bad experience with this dealer. Brought a car with Very bad experience with this dealer. Brought a car with manuf. recalls and check engine light. After they "repaired" it, check engine light was gon Very bad experience with this dealer. Brought a car with manuf. recalls and check engine light. After they "repaired" it, check engine light was gone, but "SYSTEM FAULT! WORKSHOP!" message appeared. They refused to fix this for a week, blaming it on faulty catalytic converter, which they ordered, and was waiting for. When received the part, was not able to do the work in time, even though first promised twice to do so. After the catalytic has been replaced, the message is still there. Beware of this dealer, especially if you need your car for day-to-day operations or if you need job done on time. Never ever count on them to do it when they promise to. Always add one day or be ready to change your plans. More
I was looking to import a Porsche from the US to Sweden. After a thorough due diligence I decided to buy a 2006 Cayenne S from Jack Daniels Motors. The whole process was extremely slow apart from when the f After a thorough due diligence I decided to buy a 2006 Cayenne S from Jack Daniels Motors. The whole process was extremely slow apart from when the firm wanted to get paid for the car....then the transfer needed to be made instantaneously. This really was a joke. After having paid for the car it took them several weeks to ship it (Andy wad never in the office to take my calls or emails)....and when they eventually did they didn't ship it with a professional shipper which meant several additional weeks delay when the car came to Sweden. The car itself is a beauty and runs great so far but almost directly I noticed that it didn't have a CD changer and a parking assistant which they had specified in their sales material. When I contacted Andy about it he just replied that "he did know what material I was referring to" and they really couldn't do anything about it. The worst service I've received! Totally incompetent and not even willing to take the time to see if they actually had made a mistake in the sales material. If I did business like this I would be out of work......DO NOT BUY A CAR FROM THESE GUYS!!!!! More
I was looking to import a Porsche from the US to Sweden. After a thorough due diligence I decided to buy a 2006 Cayenne S from Jack Daniels Motors. The whole process was extremely slow apart from when the f After a thorough due diligence I decided to buy a 2006 Cayenne S from Jack Daniels Motors. The whole process was extremely slow apart from when the firm wanted to get paid for the car....then the transfer needed to be made instantaneously. This really was a joke. After having paid for the car it took them several weeks to ship it (Andy wad never in the office to take my calls or emails)....and when they eventually did they didn't ship it with a professional shipper which meant several additional weeks delay when the car came to Sweden. The car itself is a beauty and runs great so far but almost directly I noticed that it didn't have a CD changer and a parking assistant which they had specified in their sales material. When I contacted Andy about it he just replied that "he did know what material I was referring to" and they really couldn't do anything about it. The worst service I've received! Totally incompetent and not even willing to take the time to see if they actually had made a mistake in the sales material. If I did business like this I would be out of work......DO NOT BUY A CAR FROM THESE GUYS!!!!! More