Jack Daniels Volkswagen

I purchased the Passat SE in November 2011. Diana Cecere was my salesperson. This was my best experience buying a car -- ever. Diana is pleasant, extremely knowledgeable and did not pressure me in the lea was my salesperson. This was my best experience buying a car -- ever. Diana is pleasant, extremely knowledgeable and did not pressure me in the least. She presented me with the facts about the cars and options and let me make my own decision. If you planning to buy a Volkswagen I highly recommend going to Jack Daniels VW and definitely ask for Diana Cecere! More

After visiting another dealer and finding them unresponsive, we stopped by Jack Daniels to look into buying a 2012 Tiguan from them. Almost immediately, we were assisted by Diana Cecere. She could unresponsive, we stopped by Jack Daniels to look into buying a 2012 Tiguan from them. Almost immediately, we were assisted by Diana Cecere. She could not have been more helpful. We knew that the car we wanted was not in stock but she was quickly able to give us an idea when the next shipment was due in and what was expected to come in. The other VW dealer was unable to give us the same information despite repeated promises to do so over a period of two weeks. Diana bent over backwards to make the sale without "selling". Dealing with her and the rest of the Jack Daniels staff was a total pleasure. Buying a car should be fun and with Diana at Jack Daniels, it was! More

We have been to other dealers in the past to buy a car, this was by far the most pleasant experience we have had in a long time. Our sales person Diana was informative and caring it made the purchase eas this was by far the most pleasant experience we have had in a long time. Our sales person Diana was informative and caring it made the purchase easy. The dealership has a lot to offer. More

Diana was incredibly helpful and knowledgeable. She was friendly and very willing to answer my questions and to find out more information for me when requested. I would highly recommend Diana to anyone in friendly and very willing to answer my questions and to find out more information for me when requested. I would highly recommend Diana to anyone interested in buying/leasing a Volkswagen. Diana was a pleasure to work with!! More

This is the second car I bought from Jack Daniels VW in a year. My wife & I purchased a 2011 Tiguan last January. Diana was very knowledgable, friendly & attentive. We visited 3 VW dealers last year before year. My wife & I purchased a 2011 Tiguan last January. Diana was very knowledgable, friendly & attentive. We visited 3 VW dealers last year before buying from JD VW. The reason we chose JD VW was because their customer service was exceptional. We never felt pressured to make a rushed decision. My wife hates car shopping, but she actually enjoyed car shopping at JD VW because of Diana Cecere. The service dept. at JD VW is also superb. So when it came time for me to buy a new car, I knew exactly where to go. I researched the VW cc online and called Diana. She immediately set up an appointment for me to come in. They gave me a fair quote for my 2006 Audi A6 and a great price for my new 2012 VW cc Lux Limited. I would recommend this dealer to anyone that wants to purchase or lease a VW, Audi, or Porsche. More

Leased a brand new 2012 Jetta and my experience at Jack Daniels Volkswagen with Charlie Tito was excellent. A very knowledgeable (and honest) salesman who I look forward to doing business with again. Charl Daniels Volkswagen with Charlie Tito was excellent. A very knowledgeable (and honest) salesman who I look forward to doing business with again. Charlie kept in contact with me, gave me updates as soon as he received them himself. He has even followed up with me after I took delivery of the car just to make sure everything is going well. I am truly a satisfied customer, and would recommend this dealership and Charlie to anyone looking to get into a Volkswagen. Two thumbs up. More

Second purchase from Jack Daniels in 3 years; as before the staff (and Diana in particular) were professional, polite and knowledgeable. I didn't feel pressured to make a decision too quickly. I'd recommen the staff (and Diana in particular) were professional, polite and knowledgeable. I didn't feel pressured to make a decision too quickly. I'd recommend Jack Daniels to all my friends and colleagues without hesitation. More

Very good experience with dealer. Was competitive on price, offered a good trade in our our former car, and in the 8 months we have owned the car the service has been excellent. Loaner car provided w price, offered a good trade in our our former car, and in the 8 months we have owned the car the service has been excellent. Loaner car provided with service, all service costs covered by VW warranty. So far, this has been an excellent experience. More

Diana was an absolute delight to work with. My daughter was purchasing her first car and Diana was professional, informative, honest, and friendly. She spent much time going over the two cars my daughter w was purchasing her first car and Diana was professional, informative, honest, and friendly. She spent much time going over the two cars my daughter was interested in and we never felt rushed or pressured to make a decision. She patiently went over every feature of both cars. Once a decision was made and we purchased the car she spent time at pick up to make sure we felt comfortable and knew all the features of the new car. It was an enjoyable experience and we highly recommend Diana for her professionalism and friendliness. More

My daughter and I were very lucky to have Diana as our sales representative at the Jack Daniels Volkswagen dealership. She is an experienced professional, with the high standards and quality customer ser sales representative at the Jack Daniels Volkswagen dealership. She is an experienced professional, with the high standards and quality customer service. As a mother of a 19 year old, I appreciated Diana's patience, ability to explain to my daughter the various functions of the Volkswagen Jetta. We had to wait for the specific model of the Jetta for 6 weeks and Diana showed a lot of persistence and determination in making sure that we get the car sooner than promised. I also appreciate the fact that Diana offered to drive me back home since I was without a car. She made our shopping experience a pleasure. More