Jack Daniels Volkswagen
Fair Lawn, NJ
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I am on my third lease car from Vw, from 2 different dealerships my 2 previous cars were from Vw in englewood cliffs on 9w,even though I didn't have an issue with the sales people as expected they want dealerships my 2 previous cars were from Vw in englewood cliffs on 9w,even though I didn't have an issue with the sales people as expected they want to sell you the car they have to be nice to you my problem was with their service dept,the most unprofessional people I have ever delt with,I dreaded going for oil changes,when i was at the end of my lease since I love volkswagens I decided to go to jack Daniels,I got a warm greeting from the sales people they were not pushy in any way we had Justin pinton for a sales person,He was professional courteous needless to say I'm on my third Vw :) I recommend jack Daniels to everyone. More
While looking for my car I went to several dealerships non had the integrity that Jack Daniels did. There was always a run around for a price and so on. Justin was very straight forward, accommodating, an non had the integrity that Jack Daniels did. There was always a run around for a price and so on. Justin was very straight forward, accommodating, and knowledgable. I look forward to working with you again for my next car and have already recommended some friends of mine stop in. More
Diana was very friendly, and easy to deal with when I arrived at the dealership. I was interested in the lease of a Tiguan, a newly popular and dependable car. She explained all the details of the cont arrived at the dealership. I was interested in the lease of a Tiguan, a newly popular and dependable car. She explained all the details of the contract to me, and ordered the car. She called me as soon as the car came in. She used her day- off to accommodate my schedule., for the pick up, and showed me all the basic functions of the car. She also drove me to the service facility, and introduced me to the manager . In all it was a very good experience. Viktoria Kindergan More
My wife and I did the usual "dealer shopping" before our purchase of a new car. When we met Charlie Tito at Jack Daniels VW, we knew we found somebody we could talk to. We had enough time to br before our purchase of a new car. When we met Charlie Tito at Jack Daniels VW, we knew we found somebody we could talk to. We had enough time to browse over the course of weeks, and at no point did Charlie pressure us into a purchase before we were ready. He was always professional - he guided us in our decisions, but allowed us to make the choice. We could have spent more on a larger, more expensive Passat, or he could have looked good selling us a less expensive, smaller Golf, but he led us right to our perfect car - a Platinum Gray Jetta Sportwagen TDI. Charlie was always responsive to our questions and concerns, but he never rushed us in his responses. He was always invested in OUR well being, and really listened to our needs. When that beautiful wagon was delivered to JDVW, Charlie was quick to inform us, knowing it was the vehicle we were waiting for. He was right. When it came down to making a deal, the entire process was much easier than anticipated. All fees were presented up front, and no games were played. The car was prepped and ready 2 days after purchase. Charlie and John Stillman - the finance manager - were honest, really valued our time and respected our intelligence. Although I do not plan on purchasing another vehicle any time soon, I have been adamant about telling friends and family about the wonderful experience my wife and I experienced at Jack Daniels VW - especially the truly exceptional service provided by Charlie Tito. More
I had no intention of buying a used car from Jack Daniels, but then I ran into Charley. He was thorough, friendly and was honest in his presentation. I appreciated that. My encounters with other VW d Daniels, but then I ran into Charley. He was thorough, friendly and was honest in his presentation. I appreciated that. My encounters with other VW dealers were not exactly what I expected of a salesperson. At one place they even talked mr out of buying a CC before knowing what I wanted the car for. Even though The car I bought was not exactly what I wanted (lack of instrumentation) I went ahead with the purchase because of Charley More
I recently purchased my third vw from jack Daniels vw i have worked with Chet Puzio since day one of my first lease lots of new faces have come and gone since that day im always happy to see Chet still the have worked with Chet Puzio since day one of my first lease lots of new faces have come and gone since that day im always happy to see Chet still there! Jack and Mike you have great manager in him! He is always a professional and e asy deal with! Thank you Chet More
Well this is my second purchase at JD. Diana was was by far the best Pleasant Salesperson to deal with her Profesionalism, Courtous and Knowledge. She was such a Pleasure to make car buying easy with out far the best Pleasant Salesperson to deal with her Profesionalism, Courtous and Knowledge. She was such a Pleasure to make car buying easy with out any pressure.I would definitely recommend her to any one I know buying a VW. As for Joe the GM he was a gentleman and a great guy to deal with. More
I bought a certified pre-owned Jetta through Diana and Greg King, the department manager, and had a great experience. Very friendly, easy to work with, and no pressure or "hard sell" at all. I would high Greg King, the department manager, and had a great experience. Very friendly, easy to work with, and no pressure or "hard sell" at all. I would highly recommend both Diana and Greg, and the dealership in general. More
Charley Tito was exellent in helping us choosing a new car, there was no preasure we ordered a car on a Saturday changed our mind went back on Monday and wanted to upgrade our car no problem Charley we car, there was no preasure we ordered a car on a Saturday changed our mind went back on Monday and wanted to upgrade our car no problem Charley went right on to please us with no problem .Thats what I call service. When we picked up our car Charley had everything ready and explained all the detail how to operate everything.It was a pleasure to deal with Charley Tito. GOOD JOB CHARLIE More
charley tito was outstanding!!!! He answered all our phone calls promptly, he answered all our questions with lots of patience and was very friendly. i have already recommended him to my friends. phone calls promptly, he answered all our questions with lots of patience and was very friendly. i have already recommended him to my friends. More