Jack Daniels Volkswagen
Fair Lawn, NJ
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This is the second car I bought from Jack Daniels VW in a year. My wife & I purchased a 2011 Tiguan last January. Diana was very knowledgable, friendly & attentive. We visited 3 VW dealers last year before year. My wife & I purchased a 2011 Tiguan last January. Diana was very knowledgable, friendly & attentive. We visited 3 VW dealers last year before buying from JD VW. The reason we chose JD VW was because their customer service was exceptional. We never felt pressured to make a rushed decision. My wife hates car shopping, but she actually enjoyed car shopping at JD VW because of Diana Cecere. The service dept. at JD VW is also superb. So when it came time for me to buy a new car, I knew exactly where to go. I researched the VW cc online and called Diana. She immediately set up an appointment for me to come in. They gave me a fair quote for my 2006 Audi A6 and a great price for my new 2012 VW cc Lux Limited. I would recommend this dealer to anyone that wants to purchase or lease a VW, Audi, or Porsche. More
Leased a brand new 2012 Jetta and my experience at Jack Daniels Volkswagen with Charlie Tito was excellent. A very knowledgeable (and honest) salesman who I look forward to doing business with again. Charl Daniels Volkswagen with Charlie Tito was excellent. A very knowledgeable (and honest) salesman who I look forward to doing business with again. Charlie kept in contact with me, gave me updates as soon as he received them himself. He has even followed up with me after I took delivery of the car just to make sure everything is going well. I am truly a satisfied customer, and would recommend this dealership and Charlie to anyone looking to get into a Volkswagen. Two thumbs up. More
Second purchase from Jack Daniels in 3 years; as before the staff (and Diana in particular) were professional, polite and knowledgeable. I didn't feel pressured to make a decision too quickly. I'd recommen the staff (and Diana in particular) were professional, polite and knowledgeable. I didn't feel pressured to make a decision too quickly. I'd recommend Jack Daniels to all my friends and colleagues without hesitation. More
Very good experience with dealer. Was competitive on price, offered a good trade in our our former car, and in the 8 months we have owned the car the service has been excellent. Loaner car provided w price, offered a good trade in our our former car, and in the 8 months we have owned the car the service has been excellent. Loaner car provided with service, all service costs covered by VW warranty. So far, this has been an excellent experience. More
Diana was an absolute delight to work with. My daughter was purchasing her first car and Diana was professional, informative, honest, and friendly. She spent much time going over the two cars my daughter w was purchasing her first car and Diana was professional, informative, honest, and friendly. She spent much time going over the two cars my daughter was interested in and we never felt rushed or pressured to make a decision. She patiently went over every feature of both cars. Once a decision was made and we purchased the car she spent time at pick up to make sure we felt comfortable and knew all the features of the new car. It was an enjoyable experience and we highly recommend Diana for her professionalism and friendliness. More
My daughter and I were very lucky to have Diana as our sales representative at the Jack Daniels Volkswagen dealership. She is an experienced professional, with the high standards and quality customer ser sales representative at the Jack Daniels Volkswagen dealership. She is an experienced professional, with the high standards and quality customer service. As a mother of a 19 year old, I appreciated Diana's patience, ability to explain to my daughter the various functions of the Volkswagen Jetta. We had to wait for the specific model of the Jetta for 6 weeks and Diana showed a lot of persistence and determination in making sure that we get the car sooner than promised. I also appreciate the fact that Diana offered to drive me back home since I was without a car. She made our shopping experience a pleasure. More
Diane was AMAZING! She listened to our needs & showed us cars that fits those needs with an understanding of our budget. She even took us to another Jack Daniels dealership to look at another vehicle. In us cars that fits those needs with an understanding of our budget. She even took us to another Jack Daniels dealership to look at another vehicle. In addition, she's extremely knowledgeable about the vehicles & takes the time to explain things.. We were there all day & she NEVER made us feel rushed or 2nd best! BEST experience with a car dealer EVER! More
I had a Great experience at Jack Daniels Volkswagen. I met with Diana and she was so helpful and nice she made buying a car easy. She was so informative and took the extra steps to make sure that I was co met with Diana and she was so helpful and nice she made buying a car easy. She was so informative and took the extra steps to make sure that I was comfortable in my new car. I would definitely recommend Jack Daniels VW to anyone looking to buy a new car. More
This dealership is honest, friendly and will do anything to meet the costumers needs. The sales associate Charles Tito was exceptional he went above and beyond to make my experience the best it could be. I to meet the costumers needs. The sales associate Charles Tito was exceptional he went above and beyond to make my experience the best it could be. I would recommend this dealership and especially the sales associate Charles Tito to any of my friends and family. More
Charlie was great to deal with. He listened to our concerns and was not pushy. He was very thorough and wanted us to be happy with our decision. He is a genuinely nice person who knows a lot about c concerns and was not pushy. He was very thorough and wanted us to be happy with our decision. He is a genuinely nice person who knows a lot about cars. I wish him all the best! More